Configuration engineer Work, Jobs in Colwick, Ntt (with Salaries)

Service Desk Engineer
Potter Clarkson —Nottingham
- Hybrid work
- Computer literacy
- Communication skills
Quick apply
Technical Engineer (IT Operations)
Hollis —Nottingham
- Call to connect
- Hybrid work
- Azure
- Scripting
- Organisational skills
- Flexible schedule
3d
Platform Engineer
Experian —Nottingham
- Full-time
- Hybrid work
- AWS
- Annual leave
Quick apply
Cloud Integration Engineer
Amentum —Nottingham
- Full-time
- Azure
- Computer Science
- DevOps
- Employee assistance programme
- Flexible schedule
Controls Engineer
Baker Hughes —Ashby-De-La-Zouch
- Full-time
- Schematics
- Master's degree
- Programmable logic controllers
- Flexible schedule
- Life insurance
Modern Workplace Infrastructure Engineer
Cooper Parry —Derby
- Full-time
- Azure
- AI
CCTV and Alarm System Engineer
Fewzed Limited —Alfreton
- £36,000 - £40,000 a year
- Overtime
- Communication skills
- Annual leave
Quick apply
2d
Senior Professional Services Engineer
Air IT —Sandiacre
- Full-time
- Customer service
- SharePoint
- Communication skills
- Annual leave
- Employee assistance programme
11d
Quality Engineer
Solidcor —Chesterfield
- Full-time
- Writing skills
- Continuous improvement
- Quality control
Quick apply
Operations Engineer - Police Staff
Nottinghamshire Police —Arnold
- £39,276 - £41,487 a year
- Full-time
- Windows
- Annual leave
Mechanical Design (CAD) Engineer
Quest Global —Derby
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
Quick apply
Senior Network Support Engineer - Reactive
Node4 —Derby
- Hybrid work
- Employee assistance programme
3rd Line AV Support Engineer
JIGSAW SYSTEMS LTD —Nottingham
- Full-time
- Scripting
- Free parking
Quick apply
4d
Platform Engineer
Experian Information Solutions —Nottingham
- Full-time
- Hybrid work
- AWS
- Annual leave
Senior Systems Engineer
ASSYSTEM —Derby
- Full-time
- Hybrid work
Quick apply
Systems Engineer
Assystem —Derby
- Engineering
- System design
- In-person
Navigation engineer
GMV —Nottingham
- Hybrid work
- Python
- Employee discount
Integrated Security Solutions (ISS) Installation Engineer
National Gas —Sherwood
- £44,642 - £49,894 a year
- Overtime
- Travel
- Communication skills
12d
Senior DevOps Engineer (Fixed Term)
Microlise —Nottingham
- From £45,000 a year
- DevOps
- Analysis skills
- Scripting
- Employee assistance programme
PV Engineer
Aaron Services —Derby
- Up to £40,000 a year
- Overtime
- Maintenance
- Annual leave
- Employee assistance programme
10d

I want to receive the latest job alerts for configuration engineer in colwick, ntt

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Service Desk Engineer

Potter Clarkson -
Nottingham

Quick apply

Job details

Permanent

Benefits

Company pension

Qualifications

Technical troubleshooting
Computer literacy
User account provisioning
Ticket management
Microsoft Office Suite
User account management
Computer hardware
Staff training
Ticket management systems
Technical support incident logging
Technical writing
Customer support
Customer interaction
IT incident logging
Application support
Incident log maintenance
Communication skills

Full job description

As a Service Desk Engineer, you will play a crucial role in Potter Clarkson’s IT team. Your primary responsibilities will include providing first line support to users across the business, resolving incidents and fulfilling service requests efficiently and professionally. Acting as the initial point of contact for IT issues, the role focuses on delivering an excellent user experience, following defined processes, and escalating issues where necessary to ensure a timely resolution.

Key Responsibilities

Act as the first point of contact for IT incidents and service requests via phone, email, and in-person.
Maintain accurate records of issues and resolution using the ticketing system, ensuring clear documentation and adherence to SLAs.
Provide assistance, either directly or through escalation to another team member.
Monitor automated systems.
Support users with account/group management tasks, password resets, device onboarding and basic application troubleshooting.
Assist in the setup and configuration of new hardware and software.
Diagnose and resolve common hardware and software issues, escalating more complex problems as required.
Produce and contribute to the creation and maintenance of knowledge base articles, user guides and training videos whilst maintaining agreed procedures.
Provide onboard training for new staff and other application training as necessary.

Skills and Competencies

Essential

Excellent computer skills and the ability to troubleshoot computer-related problems.
Proficiency in Windows operating systems, Microsoft Office Suite and other common software applications.
Excellent verbal and written communication skills, ensuring clear and effective interaction with colleagues, clients, and stakeholders.
Capable of managing multiple tasks simultaneously while maintaining high accuracy and quality standards.
Excellent customer service skills with a proactive approach to problem-solving.

Desirable

Microsoft and ITIL qualifications.
Proven experience in a similar role, preferably within a corporate environment.
Microsoft 365 Administration.

The Company

Potter Clarkson LLP is one of the leading pan-European Intellectual Property law firms, with seven offices across the UK, Denmark, Sweden and Germany.

We offer clients a full IP service to support them in achieving their commercial objectives. We pride ourselves in the exceptional level of client care offered by our approachable and engaged team.

The firm is consistently ranked in the top tier of major legal guides, such as Legal 500 and MIP. We also hold three independent ISO accreditations which evidence our high level of environmental awareness, service provision and information security.

We are committed to promoting a healthy work-life balance, and supporting the wellbeing of all our people. We offer a wealth of health and wellbeing benefits and resources including healthcare, attractive flexible working options, sports and social groups, virtual yoga and mindfulness sessions, a virtual wellbeing hub, mental health first aiders, and a busy social calendar.

Benefits

We offer a flexible working policy, with employees expected to be in the office three days per week. Initially, the successful candidate will need to work in the office full-time to facilitate their training and integration into the company.
Competitive salary, dependant on experience.
Birthday leave.
Salary sacrifice pension scheme.
One paid day off per year for charitable work.
Enhanced maternity and paternity offering.
Discretionary bonus.
Health care packages.
Discount vouchers.
Company aways days.

We are committed to providing a highly supportive, inclusive and stimulating workplace for all our people. Read more about how we’re building a more equal, diverse and inclusive culture here

Quick apply

Refine Your Search

configuration engineer jobs in colwick, ntt

Service Desk Engineer

Technical Engineer (IT Operations)

Platform Engineer

Cloud Integration Engineer

Controls Engineer

Modern Workplace Infrastructure Engineer

CCTV and Alarm System Engineer

Senior Professional Services Engineer

Quality Engineer

Operations Engineer - Police Staff

Mechanical Design (CAD) Engineer

Senior Network Support Engineer - Reactive

3rd Line AV Support Engineer

Platform Engineer

Senior Systems Engineer

Systems Engineer

Navigation engineer

Integrated Security Solutions (ISS) Installation Engineer

Senior DevOps Engineer (Fixed Term)

PV Engineer

I want to receive the latest job alerts for configuration engineer in colwick, ntt

Related Searches

Explore jobs in more locations

Key Responsibilities

Skills and Competencies

Essential

Desirable

The Company

Benefits

Jobseeker tools

Employer Tools

Browse

Stay Connected