Technical support occupations Work, Jobs in Congresbury, Som (with Salaries)

Technical Support Co-ordinator
Avon and Somerset Constabulary —Portishead
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Travel
Technical Support Consultant
Zellis —Bristol
- Hybrid work
- Annual leave
Helpdesk Technician 1st/2nd Line
Soltech IT —Bristol
- £28,000 - £30,000 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Free parking
- Annual leave
Quick apply
Senior Application Support Engineer
LDMS —Cardiff
- Up to £35,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Mentoring
- Agile
- Annual leave
- Employee assistance programme
Quick apply
IT Infrastructure Field Support Engineer
Eurofins UK Forensic Services —Cardiff
- Monday to Friday
- Customer service
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
8d
IT Support Engineer
Truebyte —Bath
- £27,000 - £30,000 a year
- Full-time
- Hybrid work
- Linux
- Communication skills
- Referral programme
- Sick pay
Quick apply
1d
Digital Learning Specialist
Burges Salmon —Bristol
- Hybrid work
- Microsoft Office
- Training & development
- Communication skills
Technology Support Technician
Semperian Group —Bristol
- Up to £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Annual leave
Digital Adoption Advisor
Veale Wasbrough Vizards —Bristol
- Organisational skills
- IT
Technical Support Officer - End User Hardware and Devices
Avon and Somerset Constabulary —Portishead
- £40,383 - £42,612 a year
- Full-time
- Travel
- Communication skills
IT Service Desk Analyst
PHSGroup —Caerphilly
- £26,666 a year
- No weekends
- Communication skills
- Time management
- Free parking
- Employee discount
1d
IT Service Desk Analyst
PHS Group —Caerphilly
- £26,666 a year
- Full-time
- Communication skills
- Time management
- Free parking
- Employee discount
1d
2nd Line IT Support Technician
Ridge & Partners LLP —Bristol
- Full-time
- Travel
Service Desk Engineer
IVC —Bristol
- Monday to Friday
- Hybrid work
- Communication skills
- Employee discount
11d
IT Technician
Oasis Community Learning —Bristol
- £26,403 - £28,142 a year
- Full-time
- Customer service
- Travel
- Employee discount
- Gym membership
10d
Senior Service Desk Analyst
Acacium Group —Bristol
- Full-time
- Hybrid work
- Employee assistance programme
Quick apply
L2 Support Engineer
NCR —Bath
- £35,000 a year
- Full-time
- Windows
- AWS
- Analysis skills
- Employee stock purchase plan
- Employee discount
Microsoft Support Engineer
Pax8 Global —Bristol
- Up to £40,000 a year
- Full-time
- Hybrid work
- SharePoint
Application Support Engineer (3rd Level)- Bristol
FDM Group —Bristol
- Hybrid work
- DevOps
- Continuous improvement
- Mentoring
- Annual leave
IT Applications Support Technician
Osborne Clarke —Bristol
- Microsoft Word
- CRM software
- Continuous improvement

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Technical Support Co-ordinator

Avon and Somerset Constabulary -
Portishead

Apply Now

Job details

Full-time | Fixed term contract

Qualifications

Driving Licence
System administration
Customer service
IT service management
Analysis skills
IT support
Problem management
Communication skills

Full job description

Avon and Somerset Police are looking for a Technical Support Co-ordinator to join our busy and friendly IT team.

The Applications Delivery area comprises of people-focused, technical specialists whose passion is maintaining robust, highly available business systems which allow policing information to be available when and where required.

You will work within our Applications Delivery team, supporting the Computer Aided Dispatch (CAD) system used by police control room staff to receive, manage and dispatch responses to incidents across the force area, as well as a variety of critical business systems. If you have good knowledge of IT system administration and consider yourself to be a strong communicator with good analytical and numerical skills, then we would like to hear from you.

In this role you will: -

Work within a designated team and across virtual teams as necessary
Ensure the efficient management of the system data and relevant technical applications
Ensure the delivered services will operate to agreed performance standards, governance and ITIL practices
Technically support the organisation and support the IT Directorate services and products to meet the needs of the force
Ensure conformity and quality standards by managing input of data, including developing and issuing formal guidance
Provide guidance and compliancy of procedural support for high risk incidents / victims and locations in relation to confidential / high profile and sensitive information
Work on an agreed range of performance outcomes, to pro-actively recommend service improvement measures. Undertakes developmental or remedial actions as directed in response to review or business feedback
Assist with the service support activities within the IT incident/programme, change management process
Work as part of the team and carry out other activities within the service management team
Provide technical knowledge to a range of technical support and development services

Required Skills and Experience: -

3+ years working knowledge of IT systems administration, including user account provisioning, access control, and system configuration across enterprise applications
Experience working within a structured IT service environment, with an understanding of ITIL principles (Incident, Request, Change, and Problem Management)
Good understanding of core IT environments, including applications serving Command and Control, end-user devices, networks, and integration points
Good customer service skills
Strong attention to detail with the ability to maintain accurate, auditable records and system documentation in line with governance and audit requirements
Ability to prioritise and manage competing support demands within a busy operational environment

Additional information:
In addition to the application form, we also require a copy of your current CV. If you are are unable to upload your CV to your application, please email a copy to: [email protected]

Based at Police Headquarters, Portishead, this is a hybrid role requiring attendance in the office 1-2 days per week, with occasional travel to other police sites. Access to fleet vehicles will be available for business travel. A full UK driving licence is essential.

To be eligible to apply for this role you must have a 5 year ‘checkable history’ in the UK – ideally this means that you would have been resident in the UK for the last 5 years.

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About us

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Diversity is a strength and individuality is an asset.

We recognise the benefit different life experience and perspectives can bring.

We are on a journey to become the most inclusive police force in the country.

Find out more about our benefits and culture

Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

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Blended Working/ Hybrid Working
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Avon and Somerset Police encourage flexible working where operationally possible.
This role has been identified as a blended role.
The successful candidate for this role will have the opportunity to work from home whilst also at a secondary work location, which will be a police premises. The successful applicant will have the option to discuss working arrangements with their line manager. All applicants must reside within the UK.

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Important information before you commence an application (for external applicants)

You will require the following detail to complete this application form:

National Insurance Number
Identification Detail e.g. passport
Address information including proof
Referee information
Full employment history including dates and any qualifications you may have attained
Tattoos - you will also be requested to provide photos and describe of any visible tattoos you have

If the role requires you to drive you will also be required to upload details from your full driving licence including photos.

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Important information before you commence an application- for ALL applicants

The application system only remains active on a single page for a period of 60 minutes.

Please ensure you allow time to complete your application fully as part complete pages do not save.

If the role has evidence questions you may wish to save these remotely and paste your answers into the boxes at time of submission.

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Apply Now

Refine Your Search

technical support occupations jobs in congresbury, som

Technical Support Co-ordinator

Technical Support Consultant

Helpdesk Technician 1st/2nd Line

Senior Application Support Engineer

IT Infrastructure Field Support Engineer

IT Support Engineer

Digital Learning Specialist

Technology Support Technician

Digital Adoption Advisor

Technical Support Officer - End User Hardware and Devices

IT Service Desk Analyst

IT Service Desk Analyst

2nd Line IT Support Technician

Service Desk Engineer

IT Technician

Senior Service Desk Analyst

L2 Support Engineer

Microsoft Support Engineer

Application Support Engineer (3rd Level)- Bristol

IT Applications Support Technician

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