Administration officer Work, Jobs in Wem, Shr (with Salaries)

Clerical Officer - Outpatient Scheduling Team
The Shrewsbury and Telford Hospital NHS Trust —Shrewsbury
- £25,272 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
12d
Administration/HR Officer
Parental Education Growth Support (PEGS) —Shrewsbury
- From £12.71 an hour
- Part-time
- Administrative experience
- Human resources
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
Information Rights Officer
Cheshire East Council —Crewe
- £31,537 - £34,434 a year
- Full-time
- Hybrid work
- Management
- Customer service
- In-person
- Annual leave
- Employee assistance programme
5d
PEARS (People Enquiry and Resolution Service) Administrator
Betsi Cadwaladr University Health Board —Wrexham
- £26,813 - £27,890 a year
- Full-time
- English
- Typing
5d
Clerical Officer - Plas Madoc District Nursing Team
Betsi Cadwaladr University Health Board —Wrexham
- £26,300 a year
- Part-time
- English
- Administrative experience
- Typing
9d
Business Support Officer
Midlands Partnership University NHS Foundation Trust —Shrewsbury
- £28,392 - £31,157 a year
- Part-time
- Administrative experience
- Driving
- Contracts
9d
School Administration Officer
Emerge Care and Therapeutic Solutions Limited —Stoke-on-Trent
- From £22,495 a year
- Full-time
- Experience working with children
- Bachelor's degree
- Front desk
- Free parking
- Store discount
Quick apply
3d
Placement Co-ordinator - Childrens Services
Cheshire East Council —Crewe
- £41,771 - £48,072 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
1d
Tenancy Sustainment and Floating Support Officer - Homelessness (22.5 hours)
Concrete —Crewe
- £16,906 a year
- Part-time
- Microsoft Word
- Communication skills
3d
Trainee Dental Nurse
Visiting Specialist Services —Longport
- £8.00 - £10.85 a year
- Full-time
- In-person
- Free parking
Quick apply
Pensions Officer
Shropshire Fire and Rescue Service —Shrewsbury
- From £47,181 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Free parking
- Flexible schedule
HR Officer
Marches Academy Trust —Shrewsbury
- £32,061 - £33,699 a year
- Full-time
- Human resources
- Recruiting
- Organisational skills
- Free parking
Quick apply
4d
Exams and Data Officer
Shropshire Council —Shrewsbury
- Full-time
- School
Housing Officer Days
Maninplace Estate Ltd —Telford
- £27,976 a year
- Full-time
- Microsoft Word
- Organisational skills
- Communication skills
- Annual leave
Junior HR Service Centre Advisor / HR Operations Assistant
Bank of America —Chester
- Full-time
- Salesforce
- Research
- Microsoft Office
- Employee assistance programme
8d
Senior Placement Officer (SEND)
Cheshire East Council —Crewe
- £35,412 - £39,152 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- School
- Annual leave
- Employee assistance programme
1d
Property Manager - Residential Property Management - Shrewsbury
Lambert Smith Hampton Ltd —Shrewsbury
- Full-time
- Sales
- Accounting
- Budgeting
HR Advisor
Forge Holiday Group Ltd —Chester
- Up to £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
9d

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Administration/HR Officer
Parental Education Growth Support (PEGS) —Shrewsbury
Responding to enquiries from parents and professionals in a timely and professional manner. Supporting staff with workshop administration, including enrolment,…
From £12.71 an hour
Quick apply
Senior Operations Coordinator
NetWatch Global —Birmingham
Making phone calls to chase or clarify information. Regular team social events and clubs. A minimum of 2+ years’ experience in a similar operations or…
£30,000 - £35,000 a year
Quick apply

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administration officer jobs near wem, shr

Clerical Officer - Outpatient Scheduling Team

The Shrewsbury and Telford Hospital NHS Trust -
Shrewsbury

Apply Now

Job details

Full-time
£25,272 a year
12 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer service
Patient appointment coordination
GCSE
Administrative support experience
Microsoft Office Suite
Patient service
Microsoft Office
Administrative experience
Appointment booking and call handling
Organisational skills
NVQ
Communication skills
Time management

Full job description

This is an exciting opportunity for an individual to play a key role in delivering a high quality service at The Shrewsbury and Telford Hospital NHS Trust. The NHS is a well-respected and globally recognised employer. Patient access is the ideal place to work if you are looking for a career working within the Trust.

Possession of GCSE qualifications of grade 4 or above in English Language and Maths or equivalent, along with a good supporting education are all essential. Customer Service or Business Administration NVQ's are desirable. However the Trust will offer the opportunity for the successful applicant to gain these qualifications within their job role.

Previous administrative experience including previous Booking or Appointment experience would be beneficial, but is not essential as full training will be provided. Working knowledge of using Microsoft Office applications, an understanding of data protection and maintaining strict confidentiality in the healthcare setting are all essential, together with excellent organisational and communication skills, flexibility, good time management and the ability to work as part of a team.

Based in a busy call centre environment at Sentinel Park, Shrewsbury, the department is responsible for managing the bookings of outpatient appointments and procedures.

The successful post holder will work closely with managers and staff at all levels to help develop and maintain a high quality Patient Access Service. The post holder will be working within the busy Booking and Scheduling Department based at Sentinel Park, Shrewsbury

The successful applicant will be a strong team player, highly organised with the ability to manage their own workload as well as being flexible enough to support colleagues.

The Booking and Scheduling department manage Outpatient and Inpatient appointments across The Shrewsbury and Telford Hospital NHS Trust, taking approximately 1000 calls from patients per day. Successful candidates will have specific areas of responsibility, including waiting list management, clinic rescheduling as well as inquiries from all manner of colleagues and patients.

We are a large team of over 40 and provide a booking service for Outpatients across our main sites, The Royal Shrewsbury Hospital and The Princess Royal Hospital, Telford. The team is often the first point of contact our patients have with the Trust and providing high quality service is essential to ensure that they begin their pathway with us safely.

Our Poppy’s Promise Commitment

We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

For full duties and responsibilities please refer to the attached document entitled Job Description.

Apply Now

Refine Your Search

administration officer jobs in wem, shr

Clerical Officer - Outpatient Scheduling Team

Administration/HR Officer

Information Rights Officer

PEARS (People Enquiry and Resolution Service) Administrator

Clerical Officer - Plas Madoc District Nursing Team

Business Support Officer

School Administration Officer

Placement Co-ordinator - Childrens Services

Tenancy Sustainment and Floating Support Officer - Homelessness (22.5 hours)

Trainee Dental Nurse

Pensions Officer

HR Officer

Exams and Data Officer

Housing Officer Days

Junior HR Service Centre Advisor / HR Operations Assistant

Senior Placement Officer (SEND)

Property Manager - Residential Property Management - Shrewsbury

HR Advisor

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