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Integration Engineer - UK

SHI International Corporation -
Dodworth

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Job details

Full-time
13 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
MCP
SCCM
Windows
Microsoft Office
CompTIA A+

Full job description

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:

Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.

Job Summary

An Integration Engineer is an experienced/certified technician working with in a large team to complete customer orders. This tech will work on various computer systems and technologies to perform configurations, integrations, system upgrades, hardware/software troubleshooting, and asset management. This position reports directly to the Integration Manager and is primarily responsible for advanced technical configurations and troubleshooting.

Role Description

System Imaging (using SCCM, MDT, USB boot, PXE boot, etc.)
Computer hardware installation/upgrades (including but not limited to memory, hard drives, and NICs)
Software/OS configurations on various computer and mobile devices
BIOS configurations and upgrades
Constant use of AX (Microsoft Dynamics) for order tracking, check in/out, asset information recording, etc.
Asset tagging and asset management with accurate data logging.
Communicate and escalate with sales teams, customers, ICS team, and management on a regular basis regarding customer orders
Establish and maintain effective working relationships during course of assignment to complete delivery
Explain/deliver/and communicate technical information such as networking information, system errors, and OS configurations in a clear and concise fashion that is easily understood.
Unpacking, packing, and kitting of hardware and components
May assist in creating build instructions for each customer/project

Independently acquire additional skills to maintain technical competencies
Ensure all client related information and documentation is handled in accordance to ISO 27001 requirements.
Assist other departments as required by the management team.

Skill Level Requirements

Ability to take initiative
Ability to work efficiently and effectively to meet deadlines
Proficient in Microsoft Office Word and Outlook
Ability to explain technical information such as networking information, system errors, and OS configurations in layman’s terms
Ability to read and interpret technical instructions/manuals, troubleshooting guides, and manufacturer specifications
Ability to learn additional skills to maintain technical competencies

Other Requirements

Proficient in Microsoft Office Excel
Prior computer related experience
MS Dynamics / AX knowledge
2 years disassembling and/or assembling computers and configuring Windows operating systems
4 x GCSEs

Certifications (preferred but not essential)

Microsoft MCP
CompTIA A+
CISCO
General Vendor certification.

Unique Requirements

Extended hours may be required to complete some special projects
This position is expected to frequently bend, lift, walk and stand for extended periods of time

SHI UK is an equal opportunity employer and does not discriminate on the basis of race, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected status. We encourage applications from all qualified candidates and we are dedicated to providing a fair and accessible recruitment process.

#LI-MB3

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

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Integration Engineer - UK

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