Client services occupations Work, Jobs in Biddenham, Bdf (with Salaries)

Client Services Coordinator - Temporary
Ingram Content Group —Bradwell
- Full-time
- Microsoft Word
- Free parking
- Sick pay
Quick apply
Client Services Specialist
Video Inn Production Limited —Northampton
- £25,500 - £30,000 a year
- Full-time
- Customer service
- Continuous improvement
- In-person
- Employee assistance programme
Quick apply
14d
Account Manager
JD.COM INTERNATIONAL UK LTD —Biddenham
- Continuous improvement
Quick apply
10d
Account Co-Ordinator
Atlas Workplace Services —Milton Keynes
- £29,750 a year
- Microsoft Word
- Customer service
- English
Quick apply
11d
Broker Support Specialist
Vindis Group —Huntingdon
- £28,500 a year
- Employee assistance programme
Account Support Coordinator
Arcus FM —Milton Keynes
- Up to £30,000 a year
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
- Annual leave
Quick apply
Client Engagement Executive
Bright Horizons —Northampton
- Full-time
- Marketing
- Data analysis skills
- Travel
- Employee discount
Quick apply
3d
Customer Services Advisor
GXO Logistics —Northampton
- £28,393 a year
- Analysis skills
- Data entry
- Organisational skills
- Annual leave
- Employee assistance programme
Customer Service Administrator - Part Time
Education Personnel Management Ltd —Huntingdon
- Part-time
- Human resources
- Tax experience
- School
Quick apply
Customer Service Representative
Sensient Technologies Corporation —Milton Keynes
- Microsoft Excel
- ERP systems
- English
Client Support Advisor
Atlantic Data Ltd —Milton Keynes
- From £25,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Free parking
- Life insurance
Quick apply
Customer Account Manager - Huntingdon
Construo —Huntingdon
- £30,000 - £40,000 a year
- Full-time
- Organisational skills
- Communication skills
Customer Service Administrator
Global Service Group —Cambridge
- £28,500 a year
- Full-time
- In-person
- Communication skills
- Nursing
- Free parking
Quick apply
Customer Service Co-ordinator (Administrator)
DS Smith —Blunham
- Full-time
- Microsoft Word
- Computer literacy
- Organisational skills
- Employee assistance programme
- Employee discount
1d
Senior Customer Service Rep Aftermarket
Doosan Bobcat EMEA (UK) —Northampton
- Oracle
- ERP systems
- English
Customer Care Guide
Trek Bicycle Corporation Ltd —Milton Keynes
- Part-time
- Hybrid work
- Computer literacy
- English
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
Equipment Installation Coordinator
UCC Coffee UK & Ireland Ltd —Milton Keynes
- £27,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Data entry
Quick apply
Client Planning Advisor
BSI —Milton Keynes
- Up to £26,775 a year
- Full-time
- Hybrid work
- CRM software
- In-person
- Annual leave
- Bereavement leave
Customer Service Representative (Account Manager)
The Pollard Group —Buckingham
- Full-time
- Hybrid work
- CRM software
Quick apply
Customer Experience Specialist - Accounting
Xero —Milton Keynes
- Full-time
- Hybrid work
- Google Suite
- Salesforce
- Microsoft Office

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client services occupations jobs near biddenham, bdf

Client Services Coordinator - Temporary

Ingram Content Group -
Bradwell

Quick apply

Job details

Full-time

Benefits

Free parking
Company pension
Sick pay
On-site parking

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Stakeholder liaison
GCSE
Administrative support experience
Internal department liaison
Microsoft Office Suite
Customer support
Customer interaction
Clerical experience
Supply chain customer service

Full job description

Company Description

Ingram Content Group (ICG) is hiring for a Temporary Client Services Coordinator to contribute to our Ingram IPS team in based in Milton Keynes. In this role you will work in a team to provide customer service and assistance with orders and inquiries.

At Ingram, our publisher-facing business offers more than just traditional wholesale services. It offers fully integrated and relevant solutions for client publishers. Comprised of book printing, digital book, distribution, publishing sales, and marketing services, this part of Ingram’s business helps publishers discover more ways to sell content in markets across the globe.

The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you share that passion, enjoy working in a fast-paced environment, and want to contribute to a strategic part of the business that is evolving and expanding, we can’t wait to meet you!

Job Description

Fixed term contract for 6 months

37.5 hours per week, Monday - Friday

Key Responsibilities:

To respond appropriately and swiftly to orders, admin requests, enquiries, return requests, problems and special requests from clients and customers, accelerating these to team leaders and managers where appropriate.
To ensure all telephone orders for both trade and individual customers are processed accurately within the in-house database as per the Customer’s requirements.
To make judgements upon delivery methods and select the correct option according to the customers’ requirements.
To liaise with other departments within the Company with regards to problematic orders/accounts.
To proactively engage in dialogue with clients and customers about their businesses and their requirements of Ingram.
To ensure service level agreements with clients are adhered to and where possible improved upon.
To act as an advocate within Ingram for the service needs and expectations of clients and customers.
To provide accurate information to customers on behalf of the Publisher client relating to title, stock and returns procedures and policies.
Communicate clearly and positively with other departments and colleagues within Ingram about customer and client needs and expectations.
To take responsibility for the swift resolution of queries relating to any aspect of our service and to communicate actions back to clients and customers including effective management and responses to email and telephone enquiries, ensuring all enquiries have been followed through to completion and customer is kept informed and up-to date until such time enquiry has been resolved.
To participate in Quality Control feedback to other departments in the Company.
To provide order processing support as and when required.

Qualifications

Required Qualifications:

Pass in English and Maths GCSE or Pass in Functional Skills English and Maths
1 year of customer/client services experience

Preferred Skills:

Competent with Microsoft Suite: Excel, Access, Word, and Outlook
Experience with administrative and clerical procedures
Clarity and conciseness in phone and email communication

Additional Information

Perks/Benefits:

Life Assurance
Company Pension Scheme
Company Sick Pay Scheme
Continuous Professional Development and Training Opportunities
Free onsite parking
Free Hot drinks
Service Awards

Quick apply

Refine Your Search

client services occupations jobs in biddenham, bdf

Client Services Coordinator - Temporary

Client Services Specialist

Account Manager

Account Co-Ordinator

Broker Support Specialist

Account Support Coordinator

Client Engagement Executive

Customer Services Advisor

Customer Service Administrator - Part Time

Customer Service Representative

Client Support Advisor

Customer Account Manager - Huntingdon

Customer Service Administrator

Customer Service Co-ordinator (Administrator)

Senior Customer Service Rep Aftermarket

Customer Care Guide

Equipment Installation Coordinator

Client Planning Advisor

Customer Service Representative (Account Manager)

Customer Experience Specialist - Accounting

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