Technical support occupations Work, Jobs in Highclere, Ham (with Salaries)

Onsite Engineer - Reading
Freestyle TS Ltd —Reading
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Windows
- Work from home
Quick apply
Service Desk Analyst - Basingstoke. Shift: 4 days on and 4 days off
Codestone —Basingstoke
- Weekend availability
- Hybrid work
- Management
- Customer service
- Windows
IT Support Technician
Palace International Ltd. (trading as Spectro | Jet-Care) —Odiham
- £25,000 - £35,000 a year
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
- Free parking
- Annual leave
Quick apply
Support Technician (EMEA Helpdesk)
Utelogy —Basingstoke
- Full-time
- Hybrid work
- IT
- Communication skills
Quick apply
4d
Service Desk Support Analyst
Basingstoke and Deane Borough Council —Basingstoke
- £34,367 - £36,980 a year
- Full-time
- Hybrid work
- Microsoft Office
- IT
- Annual leave
- Employee assistance programme
6d
IT Service Technician
Stannah —Andover
- Full-time
- IT
- Linux
- Annual leave
- Employee assistance programme
Quick apply
10d
Sr. Premium Support Engineer - Identity & Access Management (IAM)
OpenText —Reading
- Azure
- Oracle
- Java
Team Lead, Technical Support
Seequent —Reading
- Remote
- Customer service
- Computer literacy
- English
Service Desk Analyst (1st Line)
XPS Pensions Group —Reading
- Full-time
- Azure
- Microsoft Office
- Computer networking
- Employee discount
- Referral programme
3d
IT Support Assistant
Serco Plc —Swindon
- Full-time
- Hybrid work
- Windows
- Continuous improvement
- IT
- Employee assistance programme
2d
IT & DOCUMENT CONTROL ASSISTANT
SB Joinery —Stockbridge
- Free parking
- Referral programme
IT Field Support Engineer
Aspire Technology Solutions —Reading
- £28,860 - £36,000 a year
- Full-time
- Customer service
- Computer networking
- Communication skills
Quick apply
2nd Line IT Support Engineer
Open Cosmos —Didcot
- Hybrid work
- English
- Scripting
- SharePoint
Desktop Support Technician Apprentice
Serco Plc —Swindon
- £24,809.56 a year
- Full-time
- Hybrid work
- English
- Windows
- Microsoft Office
- Employee assistance programme
1d
Deskside Analyst
Hachette UK —Didcot
- Up to £32,500 a year
- Full-time
- Azure
- Microsoft Outlook
- Customer service
- Annual leave
- Employee discount
10d
IT Operations - First Level Transaction Monitoring Associate
Visa Europe Limited —Basingstoke
- 12 hour shift
- Spanish
- Microsoft Office
- Analysis skills
2nd Line Engineer - Yateley
Arc —Yateley
- £30,000 - £40,000 a year
- Customer service
- Computer networking
- SharePoint
10d
Service Desk Analyst
Serco Plc —Swindon
- £28,330.74 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Employee assistance programme
3d
Frontline Technical Support Engineer (Shift)
Edenred —Swindon
- £30,000 a year
- Full-time
- Hybrid work
- SQL
- Annual leave
- Employee assistance programme
6d
IT Helpdesk Apprentice
Marlborough College —Marlborough
- £15,808.00 - £25,114.96 a year
- Full-time
- IT
- Communication skills
14d

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Onsite Engineer - Reading

Freestyle TS Ltd
Reading

Quick apply

Job details

Full-time
£30,000 - £35,000 a year

Benefits

Company pension
Work from home

Qualifications

Software troubleshooting
Customer service
Windows
Technical support
IT support
Organisational skills
IT
Communication skills
Time management

Full job description

Onsite IT Engineer – Reading, Berkshire

Job Summary

Freestyle TS is a growing MSP with an exciting future, delivering the best customer service experience to our clients. As part of our growth, we are looking for an onsite engineer with a track record of maintaining exceptional levels of customer satisfaction and consistently completing support tickets accurately and efficiently.

You will take ownership of day-to-day IT support at the client’s Reading office, providing onsite technical support, managing tickets, and maintaining IT and AV systems.

A key part of the role is working closely with the client’s nominated point of contact, providing regular updates on issues, priorities, and planned work. You will act as their primary IT liaison onsite while ensuring a high standard of service is maintained across all users.

The role is split between onsite work in Reading and some Freestyle office working, depending on business needs.

Key Responsibilities

Act as the primary onsite IT representative for the client
Provide face-to-face support to end users
Work closely with the client’s nominated point of contact, providing regular updates and managing priorities
Log, manage and resolve tickets using a web-based system
Troubleshoot and support hardware, software and AV issues
Install and configure IT equipment and applications
Escalate issues to internal teams or vendors where required
Maintain accurate records, stock levels and asset information
Support ongoing maintenance and improvements across the IT environment
Work closely with internal technical teams to ensure seamless service delivery

Candidate Profile

You’ll be confident working in a customer-facing IT support role and comfortable acting as the onsite representative for a key client.

Strong communication skills are essential, as you will work directly with the client’s nominated contact and end users on a daily basis.

We’re looking for someone who is proactive, takes ownership, and enjoys solving technical problems while delivering excellent customer service.

Essential Experience

Experience in an IT support or onsite technician role
Strong customer service and communication skills
Experience working directly with customer stakeholders or nominated contacts
Knowledge of Microsoft Windows, Microsoft 365 and common business systems
Ability to troubleshoot hardware, software and AV issues
Experience using a ticketing system
Good organisational and time management skills

Key Skills

IT Support, Onsite Support, Customer Service, Microsoft 365, Windows, Troubleshooting, Hardware, Software, AV, Ticketing Systems, Communication, Problem Solving

Additional Information

Full-time, Monday–Friday
Hybrid working (onsite in Reading with some Freestyle office working)
Company pension
Bonus scheme

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Benefits:

Company pension
Work from home

Work Location: Hybrid remote in Reading RG1 1AZ

Quick apply

Refine Your Search

technical support occupations jobs in highclere, ham

Onsite Engineer - Reading

Service Desk Analyst - Basingstoke. Shift: 4 days on and 4 days off

IT Support Technician

Support Technician (EMEA Helpdesk)

Service Desk Support Analyst

IT Service Technician

Sr. Premium Support Engineer - Identity & Access Management (IAM)

Team Lead, Technical Support

Service Desk Analyst (1st Line)

IT Support Assistant

IT & DOCUMENT CONTROL ASSISTANT

IT Field Support Engineer

2nd Line IT Support Engineer

Desktop Support Technician Apprentice

Deskside Analyst

IT Operations - First Level Transaction Monitoring Associate

2nd Line Engineer - Yateley

Service Desk Analyst

Frontline Technical Support Engineer (Shift)

IT Helpdesk Apprentice

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