Client success manager Work, Jobs in Hindhead, Sry (with Salaries)

Customer Success Manager
Once For All UK —Basingstoke
- Sales
- Business development
- Communication skills
- Employee assistance programme
Quick apply
Client Service Manager
Vets for Pets —Crawley
- Full-time
- Customer service
- Care plans
- Retail management
- Employee discount
- Gym membership
Client Account Manager
Foodbuy —Chertsey
- Hybrid work
- Hospitality
- Analysis skills
- Driving
Business Development Manager (BDM) - Guildford - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Guildford
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Kenyon International Call Centre (KICC) Manager
TrustFlight —Bracknell
- Weekend availability
- Hybrid work
- Spanish
- Travel
- Contracts
Quick apply
7d
Venue Account Manager - Exhibitions
ADS Group Ltd —Farnborough
- Weekend availability
- Hybrid work
- Microsoft Office
- Travel
- Organisational skills
10d
Account Manager
BCN Group —Reading
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
Partner Success Representative (Maternity Cover)
Arrive —Basingstoke
- Hybrid work
- Customer service
- SQL
- JavaScript
Quick apply
Underfloor Heating Sales Manager
UFHS —Addlestone
- Full-time
- Sales
- CAD
- Annual leave
- Employee assistance programme
SMB New Business Director / Sales Hunter
FluidOne —Camberley
- Sales
- Driving
- Computer networking
- Employee assistance programme
Sr Enterprise Account Manager
Proofpoint —Reading
- Full-time
- Hybrid work
- Sales
- Salesforce
- Flexible schedule
Insight Manager
Circana —Bracknell
- Full-time
- Sales
- Organisational skills
9d
Mobile Phone Sales Executive
Global 4 —Horsham
- £28,000 - £30,000 a year
- Full-time
- Sales
- IT
- Communication skills
Quick apply
7d
Strategic Account Manager - FMCG Supply Chain
Circana UK —Bracknell
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
Senior Enterprise Sales Manager
Intrum —Reigate
- Hybrid work
- Sales
- Salesforce
- English
Quick apply
Strategic Account Manager - FMCG Supply Chain
Circana —Bracknell
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Digital Sales District Manager
ADP —Staines-upon-Thames
- CRM software
- Sales
- Salesforce
Account Manager (Covering Midlands region)
Microchip Technology —Wokingham
- Full-time
- Remote
- Engineering
- Bachelor's degree
- Travel
Account Manager
Loadbalancer.org Ltd —Portsmouth
- Full-time
- Salesforce
- Analysis skills
- Contracts
Quick apply
Account Executive, UK&I , Install Base -| IFS Copperleaf (EUR)
IFS —Staines-upon-Thames
- Full-time
- Hybrid work
- Sales
Quick apply

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Customer Success Manager

Once For All UK -
Basingstoke

Quick apply

Job details

Benefits

Company pension
Company events
Employee assistance programme
Private medical insurance
Paid volunteer time

Qualifications

Sales
Business development
Communication skills

Full job description

Once For All is a high-growth, cloud-based, SaaS subscription business. Our technology helps our customers to manage their supply chain governance, risk management and compliance. We work across public and private sector and have over 250k customers across the UK across 20 different sectors including construction, transport, retail, hospitality education, facility and property management, manufacturing, local and central government.

Role summary:

The Customer Success Manager is responsible for ensuring our customers renew each year. They do this by focusing on building relationships, showing the value of our product and re-engaging disengaged customers. The CSM is the first point of contact for our customers and is the face of our company.

Responsibilities:

Retain our suppliers by showing value of the product.
Help our customers in using our technology over the phone and over email.
Act as the voice of the customer and provide feedback to the Senior Management and to the Product team.
Own the overall relationship with our customer base, which includes training, increasing adoption, ensuring retention, and ongoing satisfaction.
Responsible for the relationships with the suppliers.
Educate customers of the benefits of their membership and how to make the most of the product.
Discuss pricing and membership needs with customers.
You’ll follow up on both positive and negative customer feedback and support customers.
Cross-sell bolt-ons.

Experience and competencies:

2 years experience working in Customer Success, Sales, Business development or Account Management.
Relationship Building: Ability to establish and maintain strong relationships with clients, fostering trust and loyalty.
Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex information clearly and empathetically.
Technical Proficiency: Strong understanding of the product or service, including technical aspects and features.
Customer Onboarding and Training: Expertise in guiding new customers through the onboarding process and providing necessary training.
Data Analytics and Reporting: Ability to analyze customer data and generate insightful reports to drive decision-making.
Problem-Solving Skills: Aptitude for addressing complex issues in a customer-centric manner and finding effective solutions.
Customer Feedback Collection: Skilled in gathering and analyzing customer feedback to improve products and services.
Time Management: Ability to manage time effectively, prioritizing tasks to meet deadlines and ensure customer satisfaction.
Empathy: Understanding and addressing customer needs and concerns with sensitivity and care.
Renewal Management and Churn Prevention: Experience in managing account renewals and implementing strategies to prevent customer churn.

What we offer:

As well as a career in a fast paced environment within a expanding business, we also offer the below benefits as standard:

Wellness fund or Private Medical Insurance (dependent upon role)
Pension
Life Assurance x 3
25 days holiday plus 8 Bank Holidays
Ongoing continual professional development (CPD)
Holiday purchase Scheme up to 5 days
1 paid and 1 unpaid volunteering day
Team and company offsite events
Specsavers eye care voucher
24/7 and 365 Days Employee Assistance Programme
Free Tea, Coffee and fruit every week – Basingstoke offic

Quick apply

Refine Your Search

client success manager jobs in hindhead, sry

Customer Success Manager

Client Service Manager

Client Account Manager

Business Development Manager (BDM) - Guildford - Circa 41k Package - 53k OTE Uncapped

Kenyon International Call Centre (KICC) Manager

Venue Account Manager - Exhibitions

Account Manager

Partner Success Representative (Maternity Cover)

Underfloor Heating Sales Manager

SMB New Business Director / Sales Hunter

Sr Enterprise Account Manager

Insight Manager

Mobile Phone Sales Executive

Strategic Account Manager - FMCG Supply Chain

Senior Enterprise Sales Manager

Strategic Account Manager - FMCG Supply Chain

Digital Sales District Manager

Account Manager (Covering Midlands region)

Account Manager

Account Executive, UK&I , Install Base -| IFS Copperleaf (EUR)

I want to receive the latest job alerts for client success manager in hindhead, sry

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