Service desk Work, Jobs in Bedford, Bdf (with Salaries)

IT Support Technician
Hayward Tyler Ltd —Luton
- Full-time
- Microsoft Outlook
- Customer service
- Continuous improvement
- Free parking
- Employee discount
Quick apply
7d
Service Support Specialist
M Group —Saint Ives
- Rotating shift
- Communication skills
- Annual leave
- Employee assistance programme
Systems Technician
Redsquid Communications —Cranfield
- £25,000 - £27,000 a year
- Full-time
- Maintenance
- Computer networking
- Organisational skills
- Annual leave
Quick apply
3d
IT Support Contract
Ekco —Milton Keynes
- Maintenance
- English
- Travel
Quick apply
Service Support Specialist (3 Month fixed term contract)
M Group —Saint Ives
- Rotating shift
- Communication skills
- Annual leave
- Employee assistance programme
Workshop Engineer
Air IT —Milton Keynes
- Full-time
- Azure
- Customer service
- Windows
- Annual leave
- Employee assistance programme
Senior Cyber Security Engineer
Leidos —Huntingdon
- £61,500 - £78,800 a year
- Full-time
- Travel
- Agile
- Linux
- Annual leave
- Work from home
14d
IT Support Technician
Kyonet —Bedford
- £26,000 - £28,000 a year
- Weekend availability
- English
- Travel
- Organisational skills
- Free parking
- Employee discount
Quick apply
2d
Administrator / Front of House
G3 Remarketing Ltd —Bedford
- From £26,306 a year
- Full-time
- Travel
- Data entry
- Organisational skills
Quick apply
16h
IT First Line Support Assistant
ACO Technologies plc —Shefford
- Microsoft Word
- Computer literacy
- Travel
- Annual leave
- Employee assistance programme
13d
Coalition Support Service Desk Technician
General Dynamics Information Technology —Molesworth
- £29.52 - £31.51 an hour
- Weekend availability
- Remote
- Windows
- Bachelor's degree
- Travel
IT Support Apprentice
JBC Skills Training Ltd —Buckingham
- £15,600 a year
- Full-time
- Analysis skills
- Computer networking
- In-person
- Free parking
Quick apply
1d
L2/L3 Support Engineer| Document Publishing| Stevenage, UK
Infosys —Stevenage
- Databases
- Analysis skills
- Travel
14d
IT Service Management Analyst
hireful —Milton Keynes
- £40,000 - £45,000 a year
- Full-time
Quick apply
1d
IT Junior Technical Analyst
Science Group —Cambridge
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
7d
Sr Desktop Support Technician - TS/SCI – RAF Molesworth UK
General Dynamics Information Technology —Molesworth
- £33.97 - £35.19 an hour
- Software troubleshooting
- Bachelor's degree
- Travel
Customer Hire and Sales Coordinator
GAP Group —Finedon
- Full-time
- Microsoft Office
- Annual leave
20h
Microsoft Platform Support Engineer| Stevenage, UK
Infosys —Stevenage
- Analysis skills
- Travel
- SharePoint
14d
Enterprise Tool Support Engineer-L2/L3| Stevenage, UK
Infosys —Stevenage
- Analysis skills
- Travel
- Communication skills
14d
Middleware Support Engineer| Stevenage, UK
Infosys —Stevenage
- Analysis skills
- Travel
- APIs
14d

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IT Support Technician

Hayward Tyler Ltd -
Luton

Quick apply

Job details

Permanent | Full-time
7 days ago

Benefits

Free parking
Cycle to work scheme
Free flu jabs
Company pension
Employee discount
Gym membership
Sick pay
On-site parking

Qualifications

Technical troubleshooting
Desktop support
TCP
ITIL Certification
Microsoft Outlook
Customer service
Software deployment
Incident queue management
User account provisioning
Ticket management
User account management
Continuous improvement
Computer hardware
IT support
Ticket management systems
Technical support incident logging
Network support
SharePoint
IP networking
IT incident logging
Application support
Cybersecurity
Communication skills
Active Directory
CompTIA A+
Help desk
Mobile devices

Full job description

Job Overview

IT Support Technician. The IT Support Technician supports the IT function in delivering reliable day-to-day technology services across the business. The role provides technical support to users, resolves hardware and software issues, supports Microsoft 365 services, prepares and deploys equipment, and assists with business systems administration and continuous improvement initiatives.

What will you do:

Provide support for users covering desktops, laptops, printers, mobile devices, Microsoft 365, telephony and standard business applications.
Log, update, prioritise and resolve support tickets through the helpdesk system.
Troubleshoot hardware, software, account, access, printing, Wi-Fi, VPN and general network connectivity issues.
Prepare, configure and deploy laptops, desktops, peripherals and mobile devices for new starters, replacements and refresh activity.
Support joiner, mover and leaver processes including account setup, access changes, mailbox configuration and account closure activities.
Assist with administration of Microsoft 365, Active Directory and business systems.
Maintain accurate IT records, support documentation and knowledge base articles.
Provide guidance and basic training to users on IT equipment, Microsoft 365, business applications and safe working practices.
· Support cyber security and compliance activities.
· Assist with IT projects, hardware refreshes, software rollouts, system changes and continuous improvement initiatives.

What you will need

Essential:

Minimum 2 years’ experience in an IT Support, Service Desk, Helpdesk or Desktop Support role.
Experience supporting Microsoft Windows desktop environments and Microsoft 365 services, including Outlook, Teams, OneDrive and SharePoint.
Working knowledge of Active Directory, user account administration, security groups, password resets and basic access management.
Experience supporting laptops, desktops, printers, scanners, mobile devices, meeting room equipment and common business applications.
Understanding of networking fundamentals including TCP/IP, DNS, DHCP, Wi-Fi, VPN and basic connectivity troubleshooting.
Strong troubleshooting, communication and customer service skills.

Desirable:

IT support qualification or certification such as CompTIA A+, Microsoft 365 Fundamentals, Microsoft Azure Fundamentals or ITIL Foundation.
Experience working within a hybrid Active Directory with Microsoft 365 environment.
Experience using a helpdesk or IT service management system.
Exposure to endpoint management, remote support tools, patching, antivirus or device deployment processes.
Experience supporting business-critical systems in a manufacturing or operational environment.

Benefits:

Company pension
Cycle to work scheme
Employee discount
Free flu jabs
Free parking
Gym membership
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

service desk jobs in bedford, bdf

IT Support Technician

Service Support Specialist

Systems Technician

IT Support Contract

Service Support Specialist (3 Month fixed term contract)

Workshop Engineer

Senior Cyber Security Engineer

IT Support Technician

Administrator / Front of House

IT First Line Support Assistant

Coalition Support Service Desk Technician

IT Support Apprentice

L2/L3 Support Engineer| Document Publishing| Stevenage, UK

IT Service Management Analyst

IT Junior Technical Analyst

Sr Desktop Support Technician - TS/SCI – RAF Molesworth UK

Customer Hire and Sales Coordinator

Microsoft Platform Support Engineer| Stevenage, UK

Enterprise Tool Support Engineer-L2/L3| Stevenage, UK

Middleware Support Engineer| Stevenage, UK

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