3rd line support Work, Jobs in Bilsthorpe, Ntt (with Salaries)

Information, Communication Technician (ICT) Apprenticeship
Nottinghamshire County Council —Nottingham
- Full-time
- Hybrid work
- Microsoft Office
- Maths
- IT
11d
Security Officer
The Sheffield College —Sheffield
- £26,224.12 a year
- Full-time
- Free parking
- Annual leave
Lecturer ESOL
The Sheffield College —Sheffield
- £32,098 - £39,551 a year
- 8 hour shift
- Annual leave
- Employee assistance programme
IT Support Technician
iZan Business Solutions —Newark-on-Trent
- £24,000 - £29,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
1d
Desktop Support Analyst - Derby
Brightwell —Derby
- Azure
- Customer service
- Windows
- Free parking
- Employee assistance programme
Lecturer Functional Skills Maths and English
The Sheffield College —Sheffield
- £32,740 - £40,342 a year
- Full-time
- English
- Free parking
- Annual leave
3d
Supporter Engagement Administrator
Lincs & Notts Air Ambulance —Lincoln
- Full-time
- Administrative experience
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
Home Energy Advisor (12-month fixed-term contract)
M Group —Sheffield
- £31,373 a year
- CRM software
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Desktop Support Analyst
Brightwell —Chesterfield
- Azure
- Customer service
- Windows
- Free parking
- Employee assistance programme
Plant & Equipment Office Coordinator
M Group —Nottingham
- Office experience
- Annual leave
- Employee assistance programme
11d
Senior Response Manager - Home Office Cyber Security Operations Centre
Home Office —Sheffield
- £49,850 - £52,850 a year
- Part-time
- Management
- English
- Presentation skills
- Annual leave
2d
Learner Support Compliance & Standards Lead
The Sheffield College —Sheffield
- £40,746 - £47,578 a year
- Full-time
- School
- Teaching
- Free parking
- Annual leave
Leasing Associate
ourHRpeople —Sheffield
- £26,500 - £28,000 a year
- Weekend availability
- Sales
- Customer service
- English
- Health & wellbeing programme
Quick apply
Specialist Support Lead
The Sheffield College —Sheffield
- £40,746 - £47,578 a year
- Full-time
- Mentoring
- School
- Free parking
- Annual leave
Bid Writer
M Group —Nottingham
- Hybrid work
- Microsoft Word
- Microsoft Office
- Travel
- Annual leave
- Employee assistance programme
Information Systems Specialist
Sheffield City Council —Sheffield
- £42,839 - £46,142 a year
- Azure
Sheffield Cycling 4 All Cycle Engagement Lead
Disability Sheffield —Sheffield
- £23,429.08 a year
- Part-time
- Hybrid work
- Supervising experience
- Project management
- Leadership
Quick apply
Mentor
Ministry of Justice —Nottingham
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Annual leave
12d
Support Engineer (Rotating Equipment)
EthosEnergy Group —Lincoln
- Full-time
- Maintenance
- Programmable logic controllers
- Travel
- Annual leave
Teaching Assistant – Join Our Supply Team
Oasis Community Learning —Sheffield
- Temporary
- Serving
- Childcare
- Mentoring

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Information, Communication Technician (ICT) Apprenticeship

Nottinghamshire County Council -
Nottingham

Apply Now

Job details

Full-time
11 days ago

Qualifications

Microsoft Office
Maths
IT

Full job description

Join Nottinghamshire County Council as an ICT Apprentice – Your Future Starts Here!

At Nottinghamshire County Council, we are dedicated to serving our community with care and commitment. We believe in creating a supportive environment where everyone can thrive. Join us in making a difference in the lives of those we serve!

Are you ready to kickstart your career in Information Communication Technology? As an ICT Apprentice, you will develop essential skills and gain valuable experience while working towards a vocational qualification. This is your chance to learn and grow within a supportive team, setting the stage for your future success!

Please note: This is a hybrid role, with flexibility to work from home. However, there will be periods where you are expected to be in the office full time to collaborate with your team and engage in hands-on training.

As part of this apprenticeship, you will be following the Support Technician Pathway. The Support Technician role is desk based resolving system user queries and resolving faults in a helpdesk environment.

As an ICT Apprentice, your key responsibilities will include:

Receiving Requests: Handle initial contacts from users via phone, email, webchat, and self-service.
Logging Interactions: Keep track of user contacts and interactions accurately.
Providing Support: Offer 1st and 2nd line support to resolve technical issues efficiently.
Escalating Issues: Work closely with 3rd line ICT support teams and suppliers when necessary.
Collaborating for Improvement: Team up with colleagues to enhance IT processes and user experiences.

To succeed in this role, you should have:

A good standard of general education, including GCSEs in English and Maths.
Basic knowledge of IT systems and software applications.
Familiarity with common IT packages, such as Microsoft Office.

We are looking for candidates who demonstrate:

Customer Care: A commitment to providing excellent service to users.
Team Spirit: The ability to work well with others and contribute positively to the team.
Problem-Solving Skills: An analytical approach to tackling challenges.
Time Management: The ability to organise your workload effectively.

At Nottinghamshire County Council, we offer:

A Place to Belong: Join a friendly, inclusive workplace where everyone is valued.
Professional Development: Access to training and support to help you grow in your career.
Work-Life Balance: Flexible working arrangements to suit your lifestyle.
Generous Leave: Enjoy a healthy work-life balance with generous holiday entitlement.

Don’t miss out on this fantastic opportunity to launch your career in ICT! If you are eager to learn and make a difference, we want to hear from you. Apply now and take the first step towards a rewarding future with Nottinghamshire County Council!

Apply Now

Refine Your Search

3rd line support jobs in bilsthorpe, ntt

Information, Communication Technician (ICT) Apprenticeship

Security Officer

Lecturer ESOL

IT Support Technician

Desktop Support Analyst - Derby

Lecturer Functional Skills Maths and English

Supporter Engagement Administrator

Home Energy Advisor (12-month fixed-term contract)

Desktop Support Analyst

Plant & Equipment Office Coordinator

Senior Response Manager - Home Office Cyber Security Operations Centre

Learner Support Compliance & Standards Lead

Leasing Associate

Specialist Support Lead

Bid Writer

Information Systems Specialist

Sheffield Cycling 4 All Cycle Engagement Lead

Mentor

Support Engineer (Rotating Equipment)

Teaching Assistant – Join Our Supply Team

I want to receive the latest job alerts for 3rd line support in bilsthorpe, ntt

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