Customer support & client services Work, Jobs in Rackheath, Nfk (with Salaries)

Disability Rights Adviser
Equal Lives —Norwich
- £26,357.15 - £28,634.93 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Health & wellbeing programme
- Sick pay
Quick apply
Insurance Adviser
ALAN BOSWELL GROUP LIMITED —Norwich
- £25,000 - £32,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Annual leave
- Life insurance
Quick apply
5d
Case worker
Norwich City Council —Norwich
- £36,363 - £39,152 a year
- Call to connect
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
9d
Will Writing & Estate Planning Advisor - | Full Training |
Westminster Law ltd —Norwich
- £49,500 a year
- Full-time
- Hybrid work
- Google Suite
- Sales
- Microsoft Office
- Work from home
Quick apply
Underwriter - Commercial Lines
Glemham Underwriting —Norwich
- £40,000 - £55,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
12d
Customer Contact Advisor (Nights)
Norse Group LTD —Norwich
- £26,438.07 a year
- Part-time
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
5d
Customer Contact Advisor (Saturdays)
Norse Group LTD —Norwich
- £26,438.07 a year
- Part-time
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
6d
Tenancy Progressor / Move Manager
Pymm & Co Lettings Ltd —Norwich
- From £26,000 a year
- Full-time
- Sales
- Customer service
- Administrative experience
Quick apply
2h
Administrative Assistant
Mills & Reeve LLP —Norwich
- Call to connect
- Customer service
- Communication skills
1d
Domestic Business Development Manager - Essex, Norfolk & Suffolk
RWC —Norwich
- Full-time
- Hybrid work
- CRM software
- Sales
- Microsoft Office
Quick apply
Workplace Support Co-Ordinator
Emcor —Norwich
- £28,052 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Contract Support Officer
Norse Group LTD —Norwich
- £30,010.78 a year
- Overtime
- Communication skills
- Paid training
- Annual leave
14d
Client Delivery Executive
NielsenIQ —Norwich
- £25,800 - £27,500 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
- Time management
- Employee assistance programme
Quick apply
Rotary Operations and Sales Officer
SaxonAir Charter Limited —Norwich
- £12.60 an hour
- Weekend availability
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
8d
Cleaning Account Manager
Churchill Group —Norwich
- £34,000 - £36,000 a year
- Management
- Customer service
- Bachelor's degree
- Employee discount
- Sick pay
Quick apply
Care Assistant (Days/Nights)
Norwa Care Solutions Ltd —Norwich
- From £12.90 an hour
- Part-time
- Travel
- Organisational skills
- Care plans
- Annual leave
- Flexible schedule
Quick apply
Luxury Jewellery Retail Supervisor
Bullens Jewellers —Norwich
- Full-time
- Sales
- Supervising experience
- Organisational skills
- Store discount
- Employee discount
Quick apply
8d
Branch Sales Manager
Travis Perkins —Norwich
- Weekend availability
- Sales
- Communication skills
- Negotiation
- Employee discount
Trainee PCV Bus/Coach Driver
First Bus —Lowestoft
- £15.00 - £15.75 an hour
- Driving
- Employee assistance programme
- Flexible schedule
13d
Personal Travel Expert - Norwich
Audley —Norwich
- £29,000 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Sales
- Employee assistance programme
- Employee discount
2d

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Disability Rights Adviser

Equal Lives
Norwich

Quick apply

Job details

Full-time
£26,357.15 - £28,634.93 a year

Benefits

Casual dress
Health & wellbeing programme
Cycle to work scheme
Company pension
Sick pay

Qualifications

Customer service
Microsoft Office
IT
Leadership

Full job description

Job Role: Disability Rights Adviser

Reporting to: Disability Rights Advice Team Leader

Salary: £25,877.80 pro rata rising to £26,357.15 per annum pro rata after successful probation

Hours and working pattern: 22.5 hours per week 08:30 - 16:30 Tuesday/Wednesday/Thursday (flexibility can be discussed at interview)

Location: Equal Lives main office and in the community

Purpose of the role:

To provide information, advice and guidance about disability related issues to our clients and members, focussing mainly on our contracted work in Norfolk
To facilitate group support sessions for clients and members to receive information and advice
Promote and grow Equal Lives’ charity membership

Principal tasks:

Provide information and advice to clients and members via telephone, e-mail, or in a group setting (face to face and online)
Organise, facilitate and chair group advice sessions with clients
Log client interactions on our Charity Log system, ensuring accurate data recording to support reporting and contribute to reports as required, as well as adhering to GDPR.
Keep up to date with changes to disability related legislation e.g. The Care Act
Gather information on client and member views, using these insights to guide service and organisation wide developments in a user-led way

General Tasks:

· Always work within Equal Lives’ policies and procedures

· Work closely with colleagues to ensure that Equal Lives’ services are of the highest possible standards

· Work in a professional way, upholding boundaries

· Work in a way which is empathic and non-judgemental

· Empower clients and members, and undertake all duties guided by independent living philosophy and social model of disability

· Take part in supervision, team and other meetings as required

· Participate in open days, conferences and other events as required

· Provide cover for colleagues and undertake other appropriate duties as required

Key characteristics

Person Specification: Disability Rights Adviser

Key characteristics

Have an understanding or lived experience of disabling barriers and/or the Social Model of Disability 

Commitment to equality of opportunity and empowerment of disabled people

Proven experience in an advice role or similar, preferably in the charity sector

Experience assisting people in complex situations who may find communication challenging

Personable and have excellent customer service skills

Ability to work well independently and as part of a team

Ability to organise and manage conflicting priorities within own and team’s workload

Feel passionately about the ethos of Equal Lives and work towards our desired outcomes  

Significant experience of working with IT, including Office 365 – Word, Excel and Teams

Experience of facilitating group sessions e.g. chairing meetings or delivering training

Proven ability to meet or exceed targets

Personal experience of disability

Job Type: Full-time

Pay: £26,357.15-£28,634.93 per year

Benefits:

Casual dress
Company pension
Cycle to work scheme
Health & wellbeing programme
Sick pay

Application question(s):

Do you understand that to have your application considered, you will need to complete the application pack?
Do you have experience providing advice?

Work Location: In person

Quick apply

Refine Your Search

customer support & client services jobs in rackheath, nfk

Disability Rights Adviser

Insurance Adviser

Case worker

Will Writing & Estate Planning Advisor - | Full Training |

Underwriter - Commercial Lines

Customer Contact Advisor (Nights)

Customer Contact Advisor (Saturdays)

Tenancy Progressor / Move Manager

Administrative Assistant

Domestic Business Development Manager - Essex, Norfolk & Suffolk

Workplace Support Co-Ordinator

Contract Support Officer

Client Delivery Executive

Rotary Operations and Sales Officer

Cleaning Account Manager

Care Assistant (Days/Nights)

Luxury Jewellery Retail Supervisor

Branch Sales Manager

Trainee PCV Bus/Coach Driver

Personal Travel Expert - Norwich

I want to receive the latest job alerts for customer support & client services in rackheath, nfk

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