Relief manager Work, Jobs in Dorridge (with Salaries)

Homelessness officer
Redditch Borough Council —Redditch
- £32,061 - £40,777 a year
- Call to connect
- Customer service
- Employee assistance programme
- Employee discount
12d
Business Rates Administrator (WSP GL Hearn)
WSP —Birmingham
- Part-time
- Hybrid work
- Maths
- Flexitime
- Work from home
Health and Wellness Sales Advisor
Boots —Stratford-upon-Avon
- £13.56 - £15.59 an hour
- Part-time
- No experience needed
- Communication skills
- Employee assistance programme
- Employee discount
10d
Business Rates Manager / Senior Business Rates Manager (WSP GL Hearn)
WSP —Birmingham
- Part-time
- Hybrid work
- Flexitime
- Work from home
Trade and Security Compliance Manager
Parker Hannifin Corporation —Coventry
- Full-time
- Contracts
- Leadership
- Free parking
- Employee assistance programme
Area Dedicated Relief Security Officers
ABM —Coventry
- £13.50 an hour
- Full-time
- Customer service
- Annual leave
Corporate Tax Compliance - Assistant Manager
KPMG —Birmingham
- Part-time
- Mentoring
- Organisational skills
- Communication skills
School Crossing Patrol
Worcestershire County Council —Worcester
- £13.05 an hour
- Call to connect
- Hybrid work
- Communication skills
- School
- Annual leave
5d
Corporate Tax Assistant Manager - Midlands
KPMG —Birmingham
- Full-time
- Business development
- Quality control
- Accounting
Senior Nursery Room Leader
Busy Bees —Pershore
- £15.80 an hour
- Full-time
- Supervising experience
- Experience working with children
- Mentoring
- Free parking
- Employee assistance programme
Corporate Tax Senior Manager
Dains —Birmingham
- Full-time
- Hybrid work
- Annual leave
Quick apply
Relief Care Support Worker
Redditch Borough Council —Redditch
- Weekend availability
- Serving
- Medication administration
- Care plans
Senior Manager - Innovation Reliefs and Incentives - Financial Services
KPMG —Birmingham
- Full-time
- No experience needed
- Business development
- Communication skills
Relief Operations Manager
Total Leisure Care LTD —Birmingham
- From £30,000 a year
- Weekend availability
- Sales
- Customer service
- Restaurant management
- Annual leave
Quick apply
12d
Mobile Branch Manager
JOHNSONS THE CLEANERS —Coventry
- £27,456 - £28,080 a year
- Overtime
- Management
- Customer service
- Analysis skills
Quick apply
2d
Relief Officer
ASEL —Birmingham
- £12.71 an hour
- Conflict management
- School
- Employee assistance programme
11d
Estates Manager
Higgs LLP —Brierley Hill
- Business development
Quick apply
8d
Community Fundraising Manager – Birmingham
Al Ianah Humanity Welfare —Birmingham
- Part-time
- Computer literacy
- Recruiting
- Organisational skills
Quick apply
12d
Birmingham Trade Activation Executive
Jubel —Birmingham
- £30,000 a year
- Weekend availability
- Bar
- Public speaking
- Presentation skills
Mobile Branch Manager
Johnsons —Coventry
- £27,456 - £28,080 a year
- Overtime
- Management
- Customer service
- Analysis skills
2d

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Homelessness officer

Redditch Borough Council -
Redditch

Apply Now

Job details

£32,061 - £40,777 a year
12 days ago

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Customer service
Experience working with individuals experiencing homelessness
Legal research
Tenancy sustainment support
Customer interaction

Full job description

Job Introduction

Situated in North Worcestershire, Bromsgrove District Council and Redditch Borough Council share services. The Councils are committed to being a customer driven organisation, with our customers at the heart of everything we do; focused on improving delivery services that make a difference to the community that we serve.

The role

Manage a wide range of cases, whilst wholeheartedly and positively to professionally and compliantly deliver the Councils statutory homelessness services in accordance with: Part VI & VII Housing Act 1996 (as amended by the Homelessness Act 2002); Homelessness Reduction Act 2017 & Homelessness Code of Guidance, Domestic Abuse Act 2021, and other relevant legislation.
Provide enabling and supportive customer services that are firmly focused on the prevention and / or relief of homelessness and recovery from abuse.
Throughout the applicant’s journey through the service ensure, that all housing solutions are discussed, planned, understood and agreed through a regularly reviewed Personal Housing Plan (PHP) and risk assessment, so that expectations of all stakeholders to the case are clearly managed, and that any package of solutions is suitable and sustainable.
The role is a career graded post, your grade will be determined based on your knowledge, qualifications and experience.

Key Requirements

Grade 6

Where relief is required, work diligently, effectively and efficiently to bring the case to decision, ensuring close collaboration with and assistance to the Housing Solutions Team to ensure that the applicant is practicably and financially supported ready for any allocation, and that temporary accommodation placements, and storage of goods, are planned and managed effectively, efficiently and compliantly, in accordance with legislation and guidance, and needs of service managers.
Professionally and compliantly deliver the Councils statutory homelessness services in accordance with: Part VI & VII Housing Act 1996 (as amended by the Homelessness Act 2002); Homelessness Reduction Act 2017 & Homelessness Code of Guidance, Domestic Abuse Act 2021, and other relevant legislation.
As an integral part of a professional homelessness team, operate a compassionate, empathetic and respectful, yet fair and equitable service that has upmost regard for peoples’ individual vulnerabilities and circumstances.
Provide advice in support of victims finding solutions to retain their existing accommodation, or secure alternative safe accommodation to prevent homelessness, including negotiating and mediating with landlords, families, agents and partner agencies, and using various initiatives and partnerships.

Grade 7

Take the lead and have oversight of referrals, escalations and allocations of prevention and relief cases by less experienced Officers, providing good, clear technical advice and guidance,so that cases are managed with a firm focus on prevention,negotiation,mediation and using various initiatives and partnerships in operation to fully achieve objectives.
Provide customers with housing prevention advice supporting them to sustain their current accommodation or support them to secure alternative accommodation through the provision of personalized housing plans.
Manage and support less experienced staff with unanticipated demand through emergencies and making decisions in sometimes complex situations.
Where a prevention/relief/main duty is required,that you carry out and support your colleagues to ensure that all work is carried out diligently, effectively and efficiently to bring the case to decision, ensuring close collaboration with the Housing Solutions Team to ensure that the applicant is ready for any allocation,and that temporary accommodation placements, and storage of goods,are planned and managed effectively, efficiently and compliantly, in accordance with legislation and guidance, and needs of service managers.
Monitor colleagues with your case loads and casework,ensuring that you are diligently working thorough through the stages of homelessness, researching,interpreting and applying various legislative frameworks, case law,policy and practice to come to autonomous statutory decisions that will reduce and withstand statutory review and regulatory / legal challenge.

Skills & experience

Grade 6

Minimum Level 2 qualifications related to homelessness practice. Have, be working towards, or willing to work towards a level 3 qualification related to homelessness practice.
At least 1 years demonstrable experience working in the homelessness or social housing sector, or other relevant customer facing service, demonstrating transferable skills or lived experience

Grade 7

A minimum level 3 qualification related to homelessness practice.
At least 2 years demonstrable experience specific to the role, or demonstrable experience, with transferable skills within the social housing sector

Additional Information

The Councils offer a range of staff benefits:

local government pension
generous leave entitlements starting at 25 days plus bank holidays (pro-rata)
flexible working, where appropriate
Employee Assistance Programme
access to employee benefits platform. Where you can find discounts for high street shops, leisure discounts, holiday discounts, salary sacrifice schemes and more

Closing date for receipt of completed applications: 30 August 2026 (Midnight)

What next

Need further information? please contact Sandra Hartles (recruiting manager) on 01527 534069 or email [email protected] or email [email protected]

If this role interests you please use the 'Apply Now' button

For a full list of our current vacancies why not visit our WM Jobs Recruiter Page

Apply Now

Refine Your Search

relief manager jobs in dorridge

Homelessness officer

Business Rates Administrator (WSP GL Hearn)

Health and Wellness Sales Advisor

Business Rates Manager / Senior Business Rates Manager (WSP GL Hearn)

Trade and Security Compliance Manager

Area Dedicated Relief Security Officers

Corporate Tax Compliance - Assistant Manager

School Crossing Patrol

Corporate Tax Assistant Manager - Midlands

Senior Nursery Room Leader

Corporate Tax Senior Manager

Relief Care Support Worker

Senior Manager - Innovation Reliefs and Incentives - Financial Services

Relief Operations Manager

Mobile Branch Manager

Relief Officer

Estates Manager

Community Fundraising Manager – Birmingham

Birmingham Trade Activation Executive

Mobile Branch Manager

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