Support analyst Work, Jobs in Wilberfoss, Ery (with Salaries)

Business Analyst
Phoenix Software —Pocklington
- Full-time
- Hybrid work
- Management
- Analysis skills
- Software development
Quick apply
Business Systems Analyst - Manufacturing
Consolidated Timber Holdings —Leeds
- Full-time
- Hybrid work
- ERP systems
- Travel
- Organisational skills
- Free parking
- Life insurance
Quick apply
7d
Finance Business Systems Analyst
Hiscox —York
- Full-time
- Oracle
- Analysis skills
- Accounting
Pricing Analyst
BURTON ROOFING MERCHANTS LTD —York
- Full-time
- Microsoft Excel
- Data analysis skills
- Analysis skills
- Free parking
- Employee assistance programme
Quick apply
3d
Intel Analyst
Mitie —York
- £28,046.52 a year
- Full-time
- Microsoft Word
- English
- Bachelor's degree
3d
Performance Analyst (Area)
Network Rail —York
- Full-time
- Communication skills
- Annual leave
- Employee discount
11d
Data Engineer Apprentice
QA Apprenticeships —York
- £18,000 - £20,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Bachelor's degree
- Annual leave
Analyst II, Incident / Problem Management
FIS Global —York
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
Contact Centre Technology & AI Manager
1ST LOCATE (UK) LIMITED —Temple Newsam
- £45,000 a year
- Full-time
- Data analysis skills
- SQL
- Analysis skills
Quick apply
Program Control Analyst
BAE Systems Inc. —York
- £61,278 - £104,173 a year
- Full-time
- Microsoft Excel
- Oracle
- PMP
- Annual leave
- Employee assistance programme
Principal Program Control Analyst
BAE Systems Inc. —York
- £92,180 - £156,707 a year
- Full-time
- Microsoft Excel
- Oracle
- PMP
- Annual leave
- Employee assistance programme
Senior Program Control Analyst
BAE Systems Inc. —York
- £75,254 - £127,930 a year
- Full-time
- Microsoft Excel
- Oracle
- PMP
- Annual leave
- Employee assistance programme
Senior Insights Analyst
1ST LOCATE (UK) LIMITED —Temple Newsam
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- SQL
- Machine learning
Quick apply
Senior Dayforce System Analyst
VetPartners Limited —York
- Up to £50,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Mentoring
Quick apply
4d
Treasury Analyst
Croda —Goole
- Hybrid work
- Accounting
- Organisational skills
- Accounting
- Free parking
- Annual leave
7h
Portfolio Management Analyst
Hiscox —York
- Full-time
- Hybrid work
- Oracle
- Microsoft Office
- Agile
Senior Business Analyst
North Yorkshire Council —Selby
- £47,181 - £51,356 a year
- Hybrid work
11h
Category Manager - Data, Operations, Legal
Hiscox —York
- Full-time
- Hybrid work
- No degree
- Contracts
- IT
IT Service Desk Analyst
Stoneacre —Doncaster
- £25,000 - £30,000 a year
- Full-time
- IT
- Communication skills
Quick apply
Account Analyst
SBFM —Leeds
- £30,000 - £40,000 a year
- Data analysis skills
- Analysis skills
- Accounting
- Annual leave
- Employee discount
3d

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Business Analyst

Phoenix Software -
Pocklington

Quick apply

Job details

Full-time

Qualifications

Management
Business analysis
Analysis skills
Software development
Agile
Communication skills
Time management
SDLC

Full job description

Phoenix enables digital transformation across the UK public sector, empowering organisations to innovate with cloud and hybrid infrastructures, data, AI, security and collaboration technologies.

We are now hiring a Business Analyst to join our Systems Development team within the ITAM & FinOps division. This role will focus on identifying, analysing and documenting business and system requirements to support the development and enhancement of License Dashboard systems and customer-facing platforms.

You will act as a key link between customers, business stakeholders and technical delivery teams, helping to ensure solutions are clearly defined, accurately documented and aligned to business goals. This is a great opportunity to play an active role in shaping products and services that support both customer outcomes and operational excellence.

What will you be doing?

Act as a liaison between business teams, management and software delivery teams.
Work with product stakeholders to support the development and maintenance of product roadmaps.
Collaborate with customers and stakeholders to gather requirements through workshops, interviews, surveys and analysis.
Identify opportunities to improve business processes, systems and ways of working.
Analyse information and recommend solutions that improve efficiency and support business decision-making.
Create functional specifications, user stories, workflows and process maps.
Ensure requirements are clearly defined, documented and approved by stakeholders.
Act as a point of reference for queries relating to product development and implementation.
Communicate progress and updates to stakeholders throughout the development lifecycle.
Work with internal teams and external vendors to ensure resources are available for development and testing activities.
Support the adoption of new systems and processes through documentation, demonstrations and stakeholder engagement.
Take ownership of assigned tasks and contribute to successful project and product delivery.
Participate in Agile ceremonies, including daily stand-ups.
Support continuous improvement initiatives across systems, products and processes.

What are we looking for?

Excellent written and verbal communication skills, with the ability to engage stakeholders at all levels.
Strong analytical and problem-solving skills with the ability to interpret complex information.
High attention to detail and a structured approach to documentation and analysis.
Strong organisational and time-management skills, with the ability to manage multiple priorities.
Ability to translate technical concepts into clear and accessible language.
Proactive and collaborative mindset, with the confidence to work independently when required.
Adaptable and resilient in a fast-paced environment.
Commercial awareness and a focus on improving business outcomes.
Strong stakeholder management skills and the ability to build effective working relationships.

Experience & Qualifications:

2–3 years’ experience working in a Business Analyst or similar role.
Experience working within software development lifecycle methodologies.
Experience working within Agile environments desirable.
Strong stakeholder management experience.

Practical stuff

Where is the role based?
Primary location is our HQ in Pocklington (YO42).

What about hybrid/remote working?
Hybrid working is supported, with a minimum expectation aligned to team requirements.

How many interviews?
Following a screen with the Recruitment Team, you can expect a two-stage interview process — one online and one in-person.

Important BPSS Check

As part of our recruitment process and due to the nature of the work we do, all employees are required to undertake a BPSS check. While some employees may require further security clearance, the BPSS check is mandatory and all offers of employment are conditional upon successful completion.

Have you made it this far?

If you’re still reading, we think there’s a strong chance you might be our kind of person.

Here’s the thing, research suggests many women and underrepresented groups don’t apply unless they meet every requirement. Even if you don’t tick every box above, we encourage you to introduce yourself.

We believe a diversity of perspectives and experiences makes a team stronger and the stronger our team, the more successful we will be.

Quick apply

Refine Your Search

support analyst jobs in wilberfoss, ery

Business Analyst

Business Systems Analyst - Manufacturing

Finance Business Systems Analyst

Pricing Analyst

Intel Analyst

Performance Analyst (Area)

Data Engineer Apprentice

Analyst II, Incident / Problem Management

Contact Centre Technology & AI Manager

Program Control Analyst

Principal Program Control Analyst

Senior Program Control Analyst

Senior Insights Analyst

Senior Dayforce System Analyst

Treasury Analyst

Portfolio Management Analyst

Senior Business Analyst

Category Manager - Data, Operations, Legal

IT Service Desk Analyst

Account Analyst

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