Senior helpdesk engineer Work, Jobs in Thamesmead, Gtl (with Salaries)

IT Support Engineer (2nd Line)
Zaizi —London
- Hybrid work
- Google Suite
- Azure
- In-person
- Annual leave
- Work from home
Quick apply
5h
3rd line Service Desk Engineer
Wanstor —London
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- Computer networking
- Annual leave
Quick apply
Senior Network Engineer - Fortinet
Wanstor —London
- Full-time
- Hybrid work
- Annual leave
Quick apply
Building Services Engineer – South and south East London
Acorn —Dartford
- Up to £44,000 a year
- Overtime
- Microsoft Word
- Organisational skills
- Time management
Senior Premises Manager
BAM Construction —London
- Management
- Communication skills
- School
4d
Senior Multi Skilled Shift Engineer
Arcus FM —London
- £51,500 a year
- Full-time
- First Aid Certification
- Annual leave
Quick apply
Building Services Engineer – Central London
Acorn —London
- Up to £44,000 a year
- Overtime
- Microsoft Word
- Communication skills
- Time management
7d
Sales Security Engineer
WPP Media —London
- Hybrid work
- Google Suite
- Communication skills
- Annual leave
- Employee discount
IT Engineer
Class Technology Solutions Ltd —Reigate
- £32,000 a year
- Full-time
- Maintenance
- Mentoring
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
10d
Building Services Engineer (West and North West London)
Acorn —Harrow
- Up to £44,000 a year
- Overtime
- HVAC
- Communication skills
Senior Contract Support
BGIS —London
- Full-time
- Microsoft Outlook
- Administrative experience
- Supervising experience
Senior Network Engineer - Basildon
Arc —Basildon
- Hybrid work
Senior Project Engineer - Microsoft 365
Wanstor —London
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Mentoring
- Annual leave
Quick apply
System Administrator 2- UK
M.C. Dean, Inc —London
- Weekend availability
- Bachelor's degree
- AI
- Leadership
Infrastructure Engineer
Westminster School —London
- £40,000 - £45,000 a year
- Full-time
- School
Quick apply
Contract Manager
BGIS —London
- Full-time
- Team management
- Conflict management
- Contracts
Technical Contract Manager
BGIS —London
- Full-time
- Engineering
- Team management
- Quality control
2d
Technical Contract Manager
BGIS —London
- Full-time
- Engineering
- Team management
- Quality control
2d
Electrical Supervisor
GRAHAM Group —London
- Full-time
- Remote
- Management
- Supervising experience
- Travel
5d
Building Services Electrical Engineer
Acorn —South East London
- Up to £44,000 a year
- Overtime
- Microsoft Word
- Maintenance
- Communication skills

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IT Support Engineer (2nd Line)

Zaizi -
London

Quick apply

Job details

5 hours ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Work from home
Discounted gym membership
Private medical insurance
Paid volunteer time

Qualifications

Google Suite
Cloud infrastructure
Azure
Incident queue management
Incident identification
Ticket management
Staff training
Operational security implementation
Cybersecurity
Microsoft Azure
Intune
Help desk
Identity & access management

Full job description

Role Overview

We are seeking a security-minded IT Support Engineer to manage our day-to-day service desk operations and support our cloud infrastructure. Reporting directly to the IT & InfoSec Manager and working alongside a Senior Engineer, you will manage 1st, 2nd and some 3rd line support issues, deliver end-user software training, work within larger projects and enforce robust security controls across our Microsoft 365 and Azure environments.

Requirements

Key Responsibilities

Helpdesk Operations: Triage, manage, and resolve daily 1st 2nd and some 3rd line support tickets, escalating high-level infrastructure or complex security incidents to senior staff.
M365 & Azure Security Administration: Manage user lifecycles, Conditional Access policies, role-based access controls (RBAC), and group management across Microsoft 365 and Entra ID (Azure AD).
InfoSec & Compliance Support: Assist the IT & InfoSec Manager with security posture management—monitoring security alerts (Microsoft Defender), enforcing Intune endpoint compliance, overseeing patch management, and supporting audit readiness.
User Training & Security Awareness: Onboard new starters and deliver ad-hoc user training on cyber hygiene, security best practices, and daily software tool usage.
On-Site Technical Support: Provide hands-on hardware setups, local network troubleshooting, and physical workspace support at our Hammersmith office location.

Qualifications & Experience

Security Clearance - Must hold or be eligible to obtain UK Security Check (SC) clearance (requires minimum 5 years continuous UK residency).

Technical Experience - 2nd-line administration of Microsoft 365, Entra ID (Azure AD), Intune, Conditional Access, Defender, Azure services. Google Workspace desirable

Work Environment - Proven track record working in high-security, defense, or heavily regulated environments with strict governance standards.

This position will be onsite Mon-Thu with Fridays remote.

Benefits

Benefits

Compensation

Competitive Pay: Salaries reviewed annually to ensure they reflect your performance and market value.
Loyalty Pension: We invest in your future. Starting at a 5% employer contribution, we increase this by 0.5% every year after your third anniversary, up to a maximum of 8%.
Protection: Comprehensive Group Life Assurance for peace of mind.

Purpose & Culture

Real Impact: Work on mission-critical projects that secure and improve the UK's digital infrastructure.
Autonomy: A culture that empowers you to make decisions, prototype rapidly, and iterate towards success.
Service & Community: We support those who serve. 10 paid days for Reservist Military Service.

Work / Life Balance

Time Off: 25 days annual leave + Bank Holidays, with the flexibility to Buy/Sell additional days to suit your lifestyle.
Giving back: 2 paid volunteering days per year.

Development & Growth

Master Your Craft: Fully funded professional certifications (AWS, GCP, Agile, etc.) supported by 5 days paid study leave.
Expand Your Horizons: An additional £500 annual "Personal Choice" fund to learn whatever inspires you—work-related or not.
Support: Access to 1-2-1 professional coaching and team training to accelerate your career.

Health & Balance

Premium Health: Vitality Private Medical Insurance (includes Apple Watch, gym discounts, and rewards).
Flexibility: Genuine hybrid working with a WFH equipment allowance to perfect your home setup.
Wellbeing: Cycle to Work scheme and a commitment to sustainable, healthy working practices.

Quick apply

Refine Your Search

senior helpdesk engineer jobs in thamesmead, gtl

IT Support Engineer (2nd Line)

3rd line Service Desk Engineer

Senior Network Engineer - Fortinet

Building Services Engineer – South and south East London

Senior Premises Manager

Senior Multi Skilled Shift Engineer

Building Services Engineer – Central London

Sales Security Engineer

IT Engineer

Building Services Engineer (West and North West London)

Senior Contract Support

Senior Network Engineer - Basildon

Senior Project Engineer - Microsoft 365

System Administrator 2- UK

Infrastructure Engineer

Contract Manager

Technical Contract Manager

Technical Contract Manager

Electrical Supervisor

Building Services Electrical Engineer

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