Client services occupations Work, Jobs in Clay Cross, Dby (with Salaries)

Customer Success Manager
SBS —Sheffield
- £45,000 - £55,000 a year
- Hybrid work
- Customer service
- Maths
- Annual leave
11d
Customer Liaison Officer
Network Plus —Alfreton
- Management
- Leadership
- Communication skills
Quick apply
Client Service Manager
Gallagher —Meadows
- £40,000 - £78,000 a year
- Full-time
- Remote
- Microsoft Word
- Bachelor's degree
- No degree
- Flexible schedule
Customer Account Coordinator
Incora —Derby
- £28,000 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Member Service Representative
Gallagher —Meadows
- £36,500 - £71,000 a year
- Hybrid work
- Bachelor's degree
- Travel
- Communication skills
- Work from home
3d
German-Speaking After Sales Support Advisor
Superior Wellness Limited —Chesterfield
- Full-time
- CRM software
- English
- Communication skills
- Annual leave
Quick apply
Key Accounts Executive
Orona UK —Sheffield
- Administrative experience
- Data entry
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
5d
Customer Engagement Executive
Safetykleen —Dinnington
- £28,000 - £30,400 a year
- Full-time
- CRM software
- Employee assistance programme
- Employee discount
Quick apply
Operations Executive
Canopy —Nottingham
- £16,983 a year
- Overtime
- Hybrid work
- Customer service
- English
- Computer skills
- Free parking
- Annual leave
Quick apply
Account Executive
Inspired Thinking Group (ITG) —Nottingham
- Full-time
- Hybrid work
- Quality control
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
4d
Back Office Support
Yü Group —Nottingham
- £26,228 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
12d
Customer Success Manager
Mindbody —Sheffield
- Remote
- Customer service
- Bachelor's degree
- No degree
Quick apply
Customer Support Executive
Felix —Sheffield
- £24,479 a year
- Full-time
- Hybrid work
- CRM software
- Communication skills
4d
Aftersales Advisor
BCA —Nottingham
- £14.11 an hour
- Rotating shift
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
5d
Customer Experience Consultant (Supply Chain Planning)
Maersk —Derby
- Full-time
- Microsoft Word
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
10d
Customer Account Manager
Advanced Supply Chain Group —Sheffield
- £30,000 - £34,000 a year
- Full-time
- Hybrid work
- Negotiation
- Annual leave
Customer Services
Kinaxia Transport & Warehousing —Belper
- Full-time
- CRM software
- Data entry
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
10d
Customer Service Coordinator
SLS Scientific Laboratory Supplies —Nottingham
- £26,300 - £27,500 a year
- Full-time
- Salesforce
- Analysis skills
- Financial services
- Free parking
- Annual leave
Quick apply
Frontline Adviser
East Midlands Chamber (Derbyshire, Nottinghamshire, Leicestershire) —Chesterfield
- £26,000 - £30,000 a year
- Full-time
- CRM software
- Organisational skills
- Communication skills
- Bereavement leave
2d
Customer Onboarding Coordinator
Safetykleen —Dinnington
- £28,000 a year
- Full-time
- CRM software
- Continuous improvement
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply

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client services occupations jobs near clay cross, dby

Customer Success Manager

SBS -
Sheffield

Apply Now

Job details

£45,000 - £55,000 a year
11 days ago

Benefits

Annual leave

Qualifications

Client engagement
Customer service
Stakeholder liaison
Internal department liaison
Numeracy
Maths
Partnership building
Customer relationship management
Risk management
Relationship management
Customer interaction

Full job description

Position Overview:

This is more than a job. It’s a chance to build, grow, and make a real impact! Join our team as our new Client Relationship Manager!

As a Client Relationship Manager at SBS, you will be at the forefront of our ISA product line client interactions, ensuring their success and satisfaction. You will work closely with our clients to understand their needs, provide exceptional service, and facilitate long-term partnerships.

Location: London, Sheffield, or Bristol

Salary: 45k to 55k GBP

Work model: Hybrid

Responsibilities:

Improving the overall customer relationship, delivering reliable administrative support and customer service
Responsible for understanding, monitoring and implementing the contractual terms and service level agreement.
Acknowledging customers promptly and treating them in a courteous manner
Maintaining a working knowledge of each client and their business
Producing documentation after any client meetings, summarising any additional actions required, including follow-up calls
Communicate and represent client goals, requirements, and interests internally with production and development teams
Work closely with account managers to help drive the strategic success of clients
Maintain control systems to ensure accurate representation of client health
Manage each customer’s backlog, accurately set expectations and deliver to timelines
Lead client account review meetings and ensure preparation for the meetings has been completed before the meeting

Qualifications:

Excellent interpersonal skills, able to communicate with a wide range of people
Strong customer service ethic
Work well in a team setting
Reliable and ethical, respecting customers’ confidentiality
Strong decision-making skills and the ability to take the lead
Ability to manage risk
Proactive, highly self-motivated, and organised
Flexibility as there may be travel involved
Comfortable approaching people
Good numeracy skills
Ability to understand complex technical concepts and explain these in simple terms
One to two years’ experience in a customer-facing, or similar, role.
We would also be interested in hearing from individuals with relevant University degrees who would like to start getting first-hand experience in a customer/operational role.

Company Overview:

At SBS, we’re more than just a technology company, we’re a global fintech partner helping banks and financial institutions transform, innovate, and grow. With over 5,000 employees worldwide and clients in more than 80 countries, our solutions power everything from digital banking and lending to payments and core banking systems.

As part of 74Software, we’re backed by a group of leading software companies delivering mission-critical solutions worldwide. Our focus is on delivering long-term value, leveraging cutting-edge technology, and fostering strong client partnerships. Join us and be part of a collaborative, forward-thinking team shaping the future of finance.

Why SBS?

At SBS, we’re committed to supporting our employees in every aspect of their lives, from health and wellbeing to financial security and lifestyle perks.

We offer benefits that allow you to thrive at work and beyond, including health coverage, retirement plans, paid time off, flexible work, career development, competitive pay, and global culture perks.

Equal Opportunity Employer

We are committed to providing equal opportunities and ensuring a fair and inclusive recruitment process. We do not discriminate on the basis of age, disability, gender, sexual orientation, race, religion, or any other protected characteristic.

#LI-Hybrid

#LI-ST1

Apply Now

Refine Your Search

client services occupations jobs in clay cross, dby

Customer Success Manager

Customer Liaison Officer

Client Service Manager

Customer Account Coordinator

Member Service Representative

German-Speaking After Sales Support Advisor

Key Accounts Executive

Customer Engagement Executive

Operations Executive

Account Executive

Back Office Support

Customer Success Manager

Customer Support Executive

Aftersales Advisor

Customer Experience Consultant (Supply Chain Planning)

Customer Account Manager

Customer Services

Customer Service Coordinator

Frontline Adviser

Customer Onboarding Coordinator

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