Technical support Work, Jobs in Backworth, Nbl (with Salaries)

IT Support Technician
Emporium Leisure Group Limited —Newcastle upon Tyne
- £24,420.00 - £47,130.85 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Store discount
- Employee discount
Quick apply
4d
2nd Line Support Technician
Vertu Motors —Gateshead
- £29,252 a year
- Full-time
- Organisational skills
- IT
- Communication skills
Quick apply
IT Support Technician - INTERNAL ONLY
Percy Hedley Foundation —Newcastle upon Tyne
- IT
- Annual leave
- Employee assistance programme
7d
IT Support Specialist
Authentix, Inc. —Consett
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Windows
Quick apply
IT Technician Service Desk
Durham Constabulary —Durham
- £27,204 - £29,859 a year
- Full-time
- Windows
- Administrative experience
- Driving
9d
Technical Support Engineer (Pre-sales & After-sales) – Battery Energy Storage Systems (BESS)
RelyEZ Energy Storage Cyprus Ltd —Newcastle upon Tyne
- £24,420.00 - £51,887.84 a year
- Full-time
- Spanish
- Schematics
- Engineering
- Flexitime
- Work from home
Quick apply
Customer Services Software Engineer
OpenWorks Engineering —Prudhoe
- From £35,000 a year
- Full-time
- Computer Science
- Engineering
- C++
Quick apply
Technical Service Analyst
Care Quality Commission —Newcastle upon Tyne
- £30,373 a year
- Full-time
- Annual leave
7d
Service Desk Engineer
Waterstons —Durham
- £28,000 - £32,000 a year
- Weekend availability
- Hybrid work
- Azure
- AWS
- IT
- Employee assistance programme
- Sick pay
Digital Support Apprentice
Pink Boutique —Newcastle upon Tyne
- £17,550 a year
- Full-time
- Warehouse experience
- IT
- In-person
- Free parking
- Store discount
Quick apply
Sage Support Engineer
Zynk —Newcastle upon Tyne
- £25,000 - £30,000 a year
- Full-time
- Software troubleshooting
- SQL
- APIs
Quick apply
Technical Customer Service Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,500 - £26,500 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
- Referral programme
Quick apply
Customer Support & Logistics Specialist
Easology —Peterlee
- £13.00 - £13.50 an hour
- Part-time
- Software troubleshooting
- Administrative experience
- In-person
Quick apply
Apprentice Hardware Deployment Technician
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —Seaton Delaval
- £25,272 - £27,476 a year
- Full-time
6d
Experienced Sage Support Consultant
PKF Smith Cooper Systems —Gateshead
- Hybrid work
- Phone etiquette
Customer Success Advisor (Education)
LexiaUK —Gateshead
- £25,950 a year
- 8 hour shift
- Remote
- Microsoft Powerpoint
- Microsoft Office
- Bachelor's degree
- Store discount
- Employee discount
Quick apply
13d
Service Desk Consultant - 2nd Line (Infrastructure)
TSG —Gateshead
- £0.01 - £40,000.00 a year
- Azure
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Dynamics 365 Support Consultant
DC Thomson —Gateshead
- Full-time
- Hybrid work
- Sales
- Continuous improvement
- Accounting
Quick apply
1d
IT Specialist - Compute & Storage
Mott MacDonald —Newcastle upon Tyne
- Full-time
- Hybrid work
- Azure
- Mentoring
- Agile
- Employee discount
IT Apprentice
Primary Goal —Sunderland
- £7.55 an hour
- Full-time
- School
Quick apply

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technical support jobs near backworth, nbl

IT Support Technician

Emporium Leisure Group Limited
Newcastle upon Tyne

Quick apply

Job details

Temp to perm | Full-time
£24,420.00 - £47,130.85 a year
4 days ago

Benefits

Store discount
Company pension
Employee discount

Qualifications

Jira
Operating systems
Software troubleshooting
BMC Remedy
Customer service
Windows
Technical support
Microsoft Office
Firewall
Computer hardware
IT support
Mac OS
ServiceNow
Linux
Communication skills
Help desk
Network Security
VPN

Full job description

Job Summary

We are seeking a dedicated IT Support Technician to provide technical assistance and support to our organisation. The successful candidate will be responsible for resolving hardware and software issues, maintaining network infrastructure, and ensuring seamless operation of IT systems. This role offers an excellent opportunity for individuals with a passion for technology and strong customer service skills to contribute to a dynamic team. The position is paid and ideal for those eager to develop their career in IT support.

Duties

Provide first-line technical support via help desk platforms such as BMC Remedy, ServiceNow, and Jira, addressing user queries promptly and professionally.
Troubleshoot software issues across various operating systems including Windows, macOS, and Linux, ensuring minimal disruption to end-users.
Resolve hardware problems related to computer hardware components, peripherals, and network equipment.
Configure and maintain computer networks, including LANs, VPNs, firewalls, and other security measures.
Assist with desktop support tasks such as installing, updating, and repairing software applications like Microsoft Office suite.
Perform basic troubleshooting of network connectivity issues involving LANs, VPNs, and firewall settings.
Support the setup and maintenance of operating systems and hardware components in a mixed environment.
Document technical issues and solutions accurately to facilitate ongoing support efforts.
Communicate effectively with users at all levels to explain complex technical information clearly and courteously.

Experience

PROVEN experience in technical support or IT support roles, ideally within a help desk environment.
Strong understanding of computer networking concepts including LANs, VPNs, firewalls, and network security protocols.
Hands-on experience troubleshooting software across Windows, macOS, and Linux operating systems.
Familiarity with computer hardware components and peripherals.
Experience using ticketing systems such as BMC Remedy, ServiceNow or Jira for issue tracking.
Knowledge of operating systems management including installation, configuration, and maintenance.
Excellent communication skills with the ability to deliver exceptional customer service in a professional manner.
Ability to work independently as well as part of a team in a fast-paced environment.

This role is suitable for motivated individuals seeking to expand their expertise in IT support while delivering outstanding service within a collaborative organisation.

Pay: £24,420.00-£47,130.85 per year

Benefits:

Company pension
Employee discount
Store discount

Application question(s):

Did you use AI to create your CV and/or Application?

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in backworth, nbl

IT Support Technician

2nd Line Support Technician

IT Support Technician - INTERNAL ONLY

IT Support Specialist

IT Technician Service Desk

Technical Support Engineer (Pre-sales & After-sales) – Battery Energy Storage Systems (BESS)

Customer Services Software Engineer

Technical Service Analyst

Service Desk Engineer

Digital Support Apprentice

Sage Support Engineer

Technical Customer Service Advisor

Customer Support & Logistics Specialist

Apprentice Hardware Deployment Technician

Experienced Sage Support Consultant

Customer Success Advisor (Education)

Service Desk Consultant - 2nd Line (Infrastructure)

Dynamics 365 Support Consultant

IT Specialist - Compute & Storage

IT Apprentice

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