Avantor Services provides a broad variety of on-site Laboratory Services for a major pharmaceutical customer. The Laboratory Technician role is an entry level position which underpins the laboratory support function. This role delivers the key lab support services to our customers which allows them to focus on the science and progress their projects. Lab Technicians work to an agreed Scope of Work (SOW) in customer laboratories following set procedures and following all compliance and safety regulations. The role will typically include stock and waste management, equipment support services and standard laboratory tasks aligned to those laboratories.
MAJOR JOB DUTIES AND RESPONSIBILITIES
To perform standard laboratory support activities as per defined scope of work and to agreed timelines. Follows agreed procedures and documents all activities. This will include, but is not limited
to, the following tasks:
- General laboratory housekeeping, equipment performance checks (e.9. balances, pipettes), weighing and dispensing, glassware washing, equipment cleaning and operational readiness
- Management of laboratory waste streams ensuring all waste is handled according to agreed process and delivered to the waste service provider with the correct documentation and labelling
- Daily use of the Avantor lnventory Management system to maintain supply of the laboratory chemicals and consumables across multiple labs/buildings
- Operation of the laboratory Kardex systems to store and transport laboratory items (where applicable)
- Works with the Avantor buying team to source ad-hoc supplies for the laboratory scientist
- Provides a high level of customer service actively engaging with the science community to understand their business requirements
- Adheres to all Health and Safety regulations and promotes this ethos within the broader Avantor team .
- Proactively identifies and raises process improvement opportunities
Following a 'One Team' approach, provides cover for colleagues when required. This may be in areas outside of normal working laboratories during times of absence and once fully trained
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QUALIFICATIONS
GCSE English and Math's or equivalent
KNOWLEDGE
- Experience of working in a customer service role preferably in a scientific environment but not essential as full training will be given
- Knowledge of Health and Safety expectations in the workplace
- Understanding of a customer service role, Service Level Agreements (SLAs) and Key Performance Indicators (KPls)
- Experience in working to standard operating procedures (SOPs)
- An understanding of GMP in the Pharma industry
SKILLS:
- Good communication skills, both written and verbal . Proficient in the use of lT equipment as part of daily role including laptop and smartphone
- Proficient in using Microsoft 0365 systems including Teams, Word, Excel etc
- Good planning and time-management skills
ABILITIES:
- Proven willingness to work flexibly in a team
- Excellent customer service focus
- A good team worker demonstrating loyalty and commitment to the organisation and team members
- Self-motivated to deliver a high-quality service
- Holds self-accountable for own actions and always looking to drive improvement
- Strives for excellence
- Shows respect for co-workers and demonstrates positive attitude
- Ability to change plans or priorities to deliver team goals
ENVIRONMENTAL WORKING CONDITIONS
- Mainly based in a laboratory environment but will involve visits to other areas and wearing of required PPE (e.9. Safety glasses, gloves, safety shoes etc.)
- Manual handling of deliveries and a level of fitness required for movement between laboratories/ buildings on a regular basis
- Computer/DSE work
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.
Why Avantor?
Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!
EEO Statement:
We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
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By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.
