Support escalation engineer Work, Jobs in Pontcanna, Crf (with Salaries)

Senior Cloud Infrastructure Engineer
Technology Transformation Group —Cardiff
- £60,000 a year
- Full-time
- Hybrid work
- Scripting
Quick apply
14d
Product Development Engineer
KLA —Newport
- Full-time
- System design
- Master's degree
- Bachelor's degree
- Annual leave
Programme Director
Safran —Cwmbran
- Full-time
- Management
- Engineering
- Project management
- Employee assistance programme
Product Engineer (NPI)
KLA —Newport
- Full-time
- Engineering
- Data analysis skills
- Presentation skills
- Annual leave
4d
Network Provisioning Manager, Singapore.
IndigoTG —Magor
- £120,000 a year
- Continuous improvement
- Organisational skills
- Communication skills
Project Manager
Intellectual Property Office —Newport
- £47,766 - £50,155 a year
- Full-time
- Hybrid work
- Presentation skills
- Organisational skills
- Leadership
- Free parking
- Annual leave
19h
Metrology Equipment Engineer
Vishay —Newport
- No degree
- Communication skills
- Mechanical knowledge
EC&I Engineer
Viridor —Avonmouth
- £60,000 a year
- Full-time
- Management
- Maintenance
11h
Senior Manager, Product Regulatory Affairs
KLA —Newport
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
- Annual leave
Software Customer Service Manager
Oxford Instruments plc —Bristol
- Azure
- Schematics
- Sales
- Annual leave
IT Engineer - Cloud & Infrastructure
Excellence IT (UK) Ltd —Caerphilly
- £35,000 - £45,000 a year
- Full-time
- In-person
- Time management
- Free parking
- Store discount
Quick apply
6d
Service Desk Advisor (First Line Helpdesk)
Vista Retail Support —Cardiff
- £24,785 a year
- Weekend availability
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Life insurance
Quick apply
Maintenance Team Leader- Part-66 Engineer
British Airways —Barry
- Full-time
- Maintenance
- Supervising experience
- Team management
10d
Gas Supervisor
Liberty —Cardiff
- £40,962 - £42,000 a year
- Overtime
- Customer service
- Maintenance
- Supervising experience
- Annual leave
Quick apply
11d
Data Platform Lead
Admiral —Cardiff
- Hybrid work
11d
Fire Door Engineer
SGD Security —Cardiff
- £32,500 - £37,500 a year
- Full-time
- Maintenance
- Organisational skills
- IT
Quick apply

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Senior Cloud Infrastructure Engineer

Technology Transformation Group
Cardiff

Quick apply

Job details

Permanent | Full-time
£60,000 a year
14 days ago

Benefits

On-site parking

Qualifications

Cloud infrastructure
Disaster recovery
ITIL
Scripting
VMWare
vSphere
PowerShell
ESXi

Full job description

Senior Cloud Infrastructure Engineer

Near Cardiff (Hybrid Working)
£60,000 + Bonus + Excellent Benefits

Own the Platform. Drive Automation. Shape the Future.

Are you an experienced Cloud Infrastructure Engineer looking for a role where you can genuinely influence technical direction rather than simply maintain existing systems?

We're working with an established and growing technology business near Cardiff that is investing in its infrastructure and platform services. As a Senior Cloud Infrastructure Engineer, you'll play a pivotal role in ensuring the reliability, resilience and performance of critical business platforms while driving automation, improving operational efficiency and helping shape engineering best practice.

This is a hands-on technical position with plenty of autonomy, giving you the opportunity to lead by example, solve complex technical challenges and influence how the platform evolves.

What You'll Be Doing

As a Senior Cloud Infrastructure Engineer, you'll:

Take ownership of the operational health, availability and performance of the platform estate.
Act as the senior technical escalation point for complex platform and infrastructure issues.
Lead technical investigations and major incident recovery.
Drive automation to reduce manual processes and improve operational efficiency.
Develop and maintain monitoring, observability and alerting using tools such as Grafana.
Coordinate the day-to-day priorities of the Platform Engineering team.
Maintain engineering standards, documentation and operational procedures.
Support infrastructure upgrades, migrations, platform optimisation and continuous improvement initiatives.
Contribute to the design and implementation of new platform capabilities.
Help deliver highly resilient, reliable infrastructure supporting business-critical services.

What We're Looking For

Essential

Strong commercial experience as a Platform Engineer, Cloud Infrastructure Engineer, Senior Cloud Infrastructure Engineer or similar.
Excellent VMware vSphere / ESXi administration experience.
Strong Hyper-V experience.
Hands-on experience with Veeam Backup & Replication.
Experience supporting highly available production infrastructure.
Strong troubleshooting and problem-solving skills across enterprise infrastructure.
Experience with monitoring and observability platforms such as Grafana.
Experience automating operational tasks using PowerShell, scripting or similar technologies.
Excellent understanding of backup, disaster recovery and platform resilience.
Ability to coordinate technical workloads and mentor engineers within a collaborative team.

Desirable

Experience with any of the following would be advantageous but is not essential:

Zerto
Cohesity
OpsRamp
Microsoft 365 Backup
Workflow automation tools such as n8n
Infrastructure as Code (IaC)
ITIL environments
Managed Service Provider (MSP) experience
Customer onboarding and service transition

Why Join?

You'll be joining a collaborative engineering team where your technical expertise will genuinely influence how platforms are operated and improved.

This is an excellent opportunity for someone who enjoys solving complex infrastructure challenges, driving automation, improving reliability and helping shape engineering standards within a modern technology environment.

Benefits

Hybrid working
Annual bonus
Excellent benefits package
Modern technology environment
High levels of technical ownership
Opportunities to influence platform strategy and engineering best practice
Ongoing professional development

If you're an experienced a Senior Cloud Infrastructure Engineer looking for your next challenge and want to work in an environment where your ideas and technical expertise will make a real impact, we'd love to hear from you.

Pay: £60,000.00 per year

Benefits:

On-site parking

Work Location: Hybrid remote in Cardiff (Cardiff, Cardiff)

Quick apply

Refine Your Search

support escalation engineer jobs in pontcanna, crf

Senior Cloud Infrastructure Engineer

Product Development Engineer

Programme Director

Product Engineer (NPI)

Network Provisioning Manager, Singapore.

Project Manager

Metrology Equipment Engineer

EC&I Engineer

Senior Manager, Product Regulatory Affairs

Software Customer Service Manager

IT Engineer - Cloud & Infrastructure

Service Desk Advisor (First Line Helpdesk)

Maintenance Team Leader- Part-66 Engineer

Gas Supervisor

Data Platform Lead

Fire Door Engineer

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