It support specialist Work, Jobs in Edinburgh (with Salaries)

IT Support Technician
Norty Ltd —Livingston
- £28,000 a year
- Full-time
- Maintenance
- Communication skills
- Free parking
- Employee discount
Quick apply
3d
IT Technician
CTDI —Glenrothes
- Full-time
- Customer service
- IT
- In-person
Quick apply
IT Support Engineer
Br-dge —Edinburgh
- Full-time
- Hybrid work
- Google Suite
- Travel
- Scripting
- Employee assistance programme
- Life insurance
Quick apply
5d
IT Systems Administrator
University of Edinburgh —Edinburgh
- Full-time
- Communication skills
- Annual leave
- Employee discount
11d
IT System Support User
Mowi ASA —Rosyth
- Call to connect
- Travel
- Computer networking
- Communication skills
11d
1st/2nd Line Support Technician
Entire IT Solutions —Edinburgh
- £24,000 - £28,000 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply
Sonata Application Support Engineer
Cognizant —Edinburgh
- Full-time
- Hybrid work
- SQL
- Continuous improvement
- Agile
Service Desk Engineer
Trainline —Edinburgh
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Agile
12d
IT Security and Compliance Specialist
Craneware —Edinburgh
- Hybrid work
- Customer service
- Analysis skills
4d
Service Desk Analyst
Ingenico —Dalgety Bay
- 8 hour shift
- Computer literacy
- Quick service & fast food restaurant
- Computer skills
- Free parking
7d
Finance Systems Administrator - 9 month FTC
Trainline —Edinburgh
- £28,000 - £33,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Oracle
- ERP systems
IM&T Infrastructure Analyst
NHS Scotland —Lanarkshire
- £34,544 - £43,039 a year
- Monday to Friday
- Azure
10d
Senior Business Support Assistant - Council Support (Infrastructure)
East Lothian Council —Tranent
- £13.95 - £14.83 an hour
- Call to connect
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Inventory control
- Work from home
10d
Technical Support Surveyor (Scottish Building Standards Hub)
Fife Council —Glenrothes
- £43,437.09 - £47,604.34 a year
- Full-time
- Research
- Travel
- Employee discount
12d
IT Support Engineer
Texaport —Edinburgh
- £26,000 - £35,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Work from home
Quick apply
IT Service Desk Analyst - Edinburgh
Anderson Strathern LLP —Edinburgh
- Full-time
- Windows
- Microsoft Office
- Travel
- Life insurance
- Referral programme
Quick apply
11d
Experienced Property Professionals - Property Software Support
Lyles Sutherland —Edinburgh
- Up to £30,000 a year
- Overtime
- Hybrid work
- Computer literacy
- Computer skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
11d
IT Support Engineer - 12 Month FTC
Plexus —Livingston
- Full-time
- Windows
- Administrative experience
- Scripting
- Annual leave
- Employee assistance programme
ICT Network Services Technician
Lothian Valuation Joint Board —Edinburgh
- £35,183 - £38,540 a year
6d
Customer Technical Support Advisor
GoFibre —Edinburgh
- £25,000 - £28,000 a year
- Rotating shift
- Hybrid work
- Communication skills
Quick apply
4d

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IT Support Technician

Norty Ltd
Livingston

Quick apply

Job details

Permanent | Full-time
£28,000 a year
3 days ago

Benefits

Free parking
Casual dress
Cycle to work scheme
Company pension
Employee discount
On-site parking

Qualifications

Technical troubleshooting
TCP
User account provisioning
Maintenance
User account management
Computer hardware
IT support
IP networking
Customer support
TCP/IP
Cybersecurity
Canvas
Communication skills
PowerShell scripting
PowerShell
Intune
Help desk
Identity & access management

Full job description

Essential:

JOB TITLE: IT Support Technician

DEPARTMENT: IT

RESPONSIBLE TO: IT Manager

COMPANY OVERVIEW:
Norty Ltd, parent company to 11 leading clothing brands, is excited to announce an opportunity to join our Design team.

For over two decades, Norty and its portfolio of brands have supplied top-quality garments to decorators and embroiderers in the printwear and promotions market. Our brand family includes the hugely popular AWDis, ProRTX, and Henbury.

From hoodies and t-shirts to performance wear and sustainable ranges, Norty offers an unparalleled choice of colours, designs, and fabrics to meet customer needs across the UK, Europe, and the USA.

Learn more: www.norty.com

VISION - To be the world’s canvas for self-expression  

MISSION - To create incredible blank clothing that people love to make, sell and wear.  

VALUES:

Our core values guide the way we do business. They sum up what our business stands for, influence our organisation culture and drive why we do things. It is expected that our team live and breathe the following values:  

Do the right thing – We take active responsibility for delivering the best blanks at the best price while ensuring we are ethical and transparent in our processes.  Empowered individually and as a team, we make changes and take proactive decisions autonomously to do the right thing by our customers and suppliers.  Our principals are never compromised.  

Work together – acting as one we deliver a sum greater than our individual parts.  Our varied skills and resources broaden and enhance the personalised solutions we offer distributors, customers and end users.  We achieve so much more by collaborating closely with our teams, clients. and suppliers.  

Do it with passion – We are passionate about the impact our clothing makes to those who make it, our team, the businesses who sell it and those who wear it.  We want to deliver unrivalled quality, value and choice that is right each time.  Our passion gives us the energy, courage and care to go beyond the expected.  We love what we do.  

Do what you can to make the world a better place – We do what we can to make the world a better place.  Continually looking for opportunities to make a positive change both near and far, breaking old patterns to deliver real improvements and lead the way.  

Never stand still – Change is constant, that’s why we never stand still – we adapt, and generate innovations based on leading the market and offering curated options, this means listening, learning and evolving.  We are humble and genuine in our pursuit of being better everyday.

Key Responsibilities

Provide IT support ensuring internal customer queries are handled efficiently and professionally
Create user accounts, support access requirements and escalate issues where required
Install computer hardware and software, update applications and carry out diagnostic testing
Prepare IT hardware for deployment and support the decommissioning of equipment at end of life
Undertake basic maintenance of computer hardware, IT equipment and related components
Monitor and manage local IT equipment stock levels, escalating requirements where necessary
Respond promptly to IT breakdowns to minimise disruption to operations
Diagnose and troubleshoot software, hardware and connectivity issues
Provide direct end-user support, helping colleagues make effective use of company systems and software
Identify IT risks, incidents and recurring issues, escalating them appropriately
Support the use of security technologies to help protect company computers, servers and data against security threats, data leaks and cyber risks
Work with the wider IT team on specific projects and new system installations as required
Contribute to improvement activity, project support and the ongoing development of the IT function
Support business objectives and undertake other reasonable duties as required

Skills & Experience Required

Essential:

2 years previous experience in an IT support, helpdesk, service desk or technician role
Good working knowledge of computer hardware, software, user accounts, connectivity and general troubleshooting
Ability to provide clear, practical and customer-focused support to employees at all levels
Strong problem-solving skills with the ability to investigate, diagnose and resolve technical issues
Ability to prioritise workload, manage multiple support requests and escalate issues appropriately
Good communication skills, both written and verbal
A proactive, organised and reliable approach to work
Awareness of IT security, data protection and cyber security risks

Desirable:

Experience administering users and groups in Microsoft Entra ID
Experience administering devices and applications in Microsoft Intune
Knowledge of conditional access, device compliance, and identity management
Exposure to automation and scripting (PowerShell)
Experience supporting cloud-first environments
Familiarity with networking concepts including TCP/IP, DNS, DHCP, VPNs, and wireless technologies
Relevant Microsoft certifications or equivalent technical qualifications

Personal Attributes

Self-motivated and proactive
Strong problem-solving mindset
Adaptable and able to thrive in a rapidly growing business
Professional and customer-focused
Reliable and accountable
Team-oriented with a willingness to learn and share knowledge
Able to work under pressure while maintaining attention to detail

Note: This role may require occasional out-of-hours work to support business-critical projects, upgrades, or operational requirements.

*We will only contact candidates who are successful to the next stage*

Pay: £28,000.00 per year

Benefits:

Casual dress
Company pension
Cycle to work scheme
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

it support specialist jobs in edinburgh

IT Support Technician

IT Technician

IT Support Engineer

IT Systems Administrator

IT System Support User

1st/2nd Line Support Technician

Sonata Application Support Engineer

Service Desk Engineer

IT Security and Compliance Specialist

Service Desk Analyst

Finance Systems Administrator - 9 month FTC

IM&T Infrastructure Analyst

Senior Business Support Assistant - Council Support (Infrastructure)

Technical Support Surveyor (Scottish Building Standards Hub)

IT Support Engineer

IT Service Desk Analyst - Edinburgh

Experienced Property Professionals - Property Software Support

IT Support Engineer - 12 Month FTC

ICT Network Services Technician

Customer Technical Support Advisor

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