Client experience manager Work, Jobs in Chiswick, Gtl (with Salaries)

Guest Experience Host - Chiswick
ST James Facilities —London
- £38,585 a year
- Full-time
- Microsoft Powerpoint
- Writing skills
- English
Quick apply
Client Support Coordinator
SilverDoor Ltd —Chiswick
- Up to £28,000 a year
- Full-time
- In-person
- Communication skills
- Hotel experience
Quick apply
8d
Client Experience Manager Harrods
Hermès Paris —London
- Full-time
- Leadership
Director of Client Services
CareADHD —Canary Wharf
- £90,000 - £120,000 a year
- Hybrid work
- Presentation skills
- Continuous improvement
- Team management
- Work from home
Quick apply
3d
Client Listening Manager
Reynolds Porter Chamberlain —London
- Full-time
- Data analysis skills
- AI
- Communication skills
Recording Studio Manager – Bookings & Operations, Hackney
Noatune Studios —London
- £30,000 - £40,000 a year
- Weekend availability
- CRM software
- Administrative experience
- Supervising experience
- Employee discount
Quick apply
13d
Business Development Manager
Optimal Group —London
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Microsoft Office
- Business development
- Profit sharing
- Annual leave
Quick apply
Project Manager - Client Onboarding
RMG Digital Ltd —London
- £55,000 - £70,000 a year
- Full-time
- Leadership
- Communication skills
Guest Experience Manager VA2870
Anabas —London
- £44,000 a year
- Full-time
- Continuous improvement
- Recruiting
- In-person
- Employee assistance programme
- Referral programme
10d
Client Experience Manager
ABACUS —London
- Writing skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Front of House Manager
The Clermont —London
- £47,000 a year
- Full-time
- Hotel
- Analysis skills
- Leadership
- Employee discount
- Referral programme
Quick apply
Client Experience Manager
Expert Medical —London
- £30,000 - £48,000 a year
- Full-time
- Sales
- In-person
- Communication skills
Quick apply
Change Manager (Life Sciences) x3 - Contract roles
Project Blackbook —London
- £400 - £550 a day
- Hybrid work
Quick apply
Freelance Event Manager
Finest Hour Ltd —London
- £40 - £45 an hour
- Temporary
- Hotel
- Organisational skills
- Guest services
Quick apply
2d
Meeting and Events Manager
BaxterStorey UK —London
- £45,000 a year
- Full-time
- Team management
- Organisational skills
Quick apply
10d
Sales and Events Manager
Noble Restaurant Group —London
- £35,000 - £45,000 a year
- Full-time
- Hospitality
- Business development
- In-person
Quick apply
8d
Business Development & Group Sales Manager
Draughts —London
- £40,000 - £75,000 a year
- CRM software
- Hospitality
- Business development
Quick apply
Events and Relationships Manager
The City Of London —London
- £44,110 - £49,140 a year
- Full-time
- Communication skills
Client Success Manager, EMEA
PERSUIT —London
- £78,000 - £85,000 a year
- Full-time
- Hybrid work
- Travel
- AI
- Annual leave
Quick apply
11d
Client Project Manager - Property Maintenance & Refurbishment - Battersea
Optimal Group —London
- £32,000 - £40,000 a year
- Weekend availability
- CRM software
- Business development
- Continuous improvement
- Profit sharing
- Annual leave
Quick apply

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Guest Experience Host - Chiswick

ST James Facilities -
London

Quick apply

Job details

Full-time
£38,585 a year

Qualifications

Microsoft Powerpoint
Customer service call handling
Report writing
Guest relations
Inbound customer enquiry call handling
Client engagement
Writing skills
Internal department liaison
English
Microsoft Office Suite
Host/hostess experience
Databases
Client services
Front desk
Cleaning
Customer interaction
Guest services telephone call handling

Full job description

Overall Purpose
As a Corporate Receptionist working with one other, you will be permanently based on the reception desk covering the front of house function within Chiswick Park.
The Park is a high-profile site with the client permanently based in the park.
You will be responsible for delivering exceptional customer service, ensuring a seamless journey for all that enter this building but also closely working with the other 9 buildings in the park demonstrating a collaborative relation with the other colleagues and service partners teams.

Duties and Responsibilities

To take full ownership and accountability of the reception and all associated areas, making sure that they are kept in the best possible order at all times, liaising with cleaners, facilities, maintenance and other departments as deemed necessary.
Ensure the St James folder, manual, occupiers’ procedures, phone database are up to date. Delivering of monthly reports and appropriate FOH data as and when required.
First point of contact for all guests, visitors, occupiers and clients to the building, as outlined in the St James Guide. Dealing with all questions and queries.
Being responsible for meeting and greeting of all guests and visitors into the building and providing them with exceptional service.
Standing to greet as a basic standard.
To receive/answer calls promptly and efficiently, identifying the callers’ requirements and transferring calls as appropriate.
Ability to create strong relationship with the occupiers from the building as well as the building manager and other service partners.
Create and lead on the events calendar, and engage in the client activities on Park.
Ensure the reception area is kept organised, clean and tidy at all times.
Create, maintain and deliver accurate daily/weekly/monthly buildings reports/checklist, key management and H&S requirements.
Adhering to St James policies and procedures, code of conduct and to be fully conversant with the emergency procedures in relation to Health & Safety issues.
Represent with pride de St James values as well as the client’s ones.
Any other duties as deemed necessary to support the client, customer, colleagues and St James.

Knowledge and Skills:
Previous experience in delivering exceptional customer service essential .
Excellent command of the English language, both verbal and written.
Experience of using Microsoft Office, PowerPoint and Excel essential .
Exceptional interpersonal skills, flexible to work with a range of styles and personalities and according to business demands.
Excellent punctuality, outgoing and a can do/proactive attitude.

Quick apply

Refine Your Search

client experience manager jobs in chiswick, gtl

Guest Experience Host - Chiswick

Client Support Coordinator

Client Experience Manager Harrods

Director of Client Services

Client Listening Manager

Recording Studio Manager – Bookings & Operations, Hackney

Business Development Manager

Project Manager - Client Onboarding

Guest Experience Manager VA2870

Client Experience Manager

Front of House Manager

Client Experience Manager

Change Manager (Life Sciences) x3 - Contract roles

Freelance Event Manager

Meeting and Events Manager

Sales and Events Manager

Business Development & Group Sales Manager

Events and Relationships Manager

Client Success Manager, EMEA

Client Project Manager - Property Maintenance & Refurbishment - Battersea

I want to receive the latest job alerts for client experience manager in chiswick, gtl

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