Incident manager Work, Jobs in Exeter, Dev (with Salaries)

Duty Manager
Bouder Exe - part of Quay Climbing Ltd —Exeter
- £14.01 an hour
- Weekend availability
- Management
- Customer service
- Microsoft Office
- Free parking
- Store discount
Quick apply
8d
Area Manager
Archway Facilities —Exeter
- £30,000 - £35,000 a year
- Weekend availability
- Management
- Supervising experience
- Travel
- Flexible schedule
Quick apply
12d
Transport Manager
The Caterfood Buying Group —Paignton
- £50,000 - £52,000 a year
- Full-time
- Maintenance
- In-person
- Communication skills
- Employee discount
Quick apply
3d
Appointee Manager
Disability Together —Exeter
- £31,514 a year
- Part-time
- In-person
- Leadership
- Free parking
- Annual leave
Quick apply
3d
Quality, Care & Wellbeing Lead
Diamond Care 2000 Ltd —Crediton
- £31,500 - £35,000 a year
- Full-time
- In-person
- Care plans
- Leadership
Quick apply
3d
Store Protection Officer
Mitie —Wellington
- £16 an hour
- Full-time
- Communication skills
Environmental Health Officer - food
Civic Recruitment Limited —Luton
- £55 an hour
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
8d
Health & Safety Trainee
Dunbia —Okehampton
- Microsoft Office
- Continuous improvement
- Communication skills
23h
New Arrivals Groom (Late Shift)
The Donkey Sanctuary —Sidmouth
- £20,280 a year
- Part-time
- Free parking
- Employee discount
9d
Pool Attendant (PHPLA)
Park Holidays UK —Paignton
- £12.71 an hour
- Part-time
- Sales
- Guest services
- Communication skills
- Employee assistance programme
- Employee discount
7d
Health, Safety & Lab Compliance Advisor
Rothamsted Research —Hatherleigh
- Up to £39,981 a year
- Full-time
- Annual leave
- Employee assistance programme
Cleaner
The Donkey Sanctuary —Sidmouth
- £9,914 a year
- Part-time
- English
- Organisational skills
- Communication skills
- Free parking
- Employee discount
7d
Construction/Remediation Team Leader
Seed Environmental —Exeter
- £33,000 - £38,000 a year
- Full-time
- Supervising experience
- Driving
- Construction
- Employee assistance programme
- Life insurance
Quick apply
Workshop Manager & HGV Fitter
Oneline —Wellington
- Full-time
- Maintenance
- Automotive diagnostics
- Leadership
- Employee assistance programme
- Referral programme
Quick apply
Retail Security Officer
OCS Group —Tiverton
- £13.10 an hour
- Weekend availability
- Communication skills
Quick apply
Engineering - Specialist Production Instructor (SPI) -Sheet Metalwork - HMP Channings Wood
Ministry of Justice —Newton Abbot
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Basic maths
- English
- Supervising experience
- Annual leave
14d
Site Engineer
TMS Ltd —Dawlish
- Hybrid work
- Civil engineering
- Engineering
- Maintenance
- Flexible schedule
Quick apply
Clinical Lead Nurse
Carisbrooke Nursing Home —Torquay
- £42,588 - £45,864 a year
- Full-time
- Medication administration
- Nursing home
- Supervising experience
- Free parking
Quick apply
General Catering Assistant/ Kitchen Porter
The Donkey Sanctuary —Sidmouth
- £12.71 an hour
- Part-time
- Customer service
- Organisational skills
- Restaurant
Customer Communications Manager
South West Water —Exeter
- Project management
- Communication skills
- Annual leave
- Employee assistance programme
9d

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Duty Manager

Bouder Exe - part of Quay Climbing Ltd
Exeter

Quick apply

Job details

Part-time upon request
£14.01 an hour
8 days ago

Benefits

Free parking
Store discount
On-site gym
Annual leave
Company pension
Employee discount
Enhanced maternity leave
Enhanced paternity leave
On-site parking

Qualifications

Management
Customer service
Facilities management
Microsoft Office
First Aid Certification
IT
Cash handling
Leadership
Communication skills

Full job description

Description

Location: Exeter

Company: Boulder Exe, part of the Quay Climbing Centre Ltd

Position: Duty Manager – open to candidates looking for a range of hours (minimum 25.5 per week), including the option of full time. The position features shift work, including evenings and one day per weekend. Please note this position is permanent, and not suitable for students looking for term-time work only.

Pay: £14.01 per hour

Are you a natural leader with a passion for climbing?

Over the last two years, Boulder Exe has established itself as one of the South West's leading bouldering centres, with a busy, welcoming community at its heart. We're looking for an experienced Duty Manager to help lead our team. You'll be someone who enjoys leading from the front, cares about delivering a great customer experience, and knows how to bring out the best in the people around you. Whether you're supporting the team through a busy session, welcoming first-time visitors or helping regulars feel at home, you'll play a big part in what makes Boulder Exe such a great place to climb.

About Boulder Exe

Boulder Exe is part of Quay Climbing Centre Ltd. Built on the same values of quality route setting, an inclusive community, and technical expertise, we've established ourselves as one of the South West's leading bouldering gyms. The centre welcomes everyone from complete beginners to experienced climbers, from young boulders taking their first steps in the sport to athletes training at the highest levels.

We're passionate about creating a friendly, inclusive environment and are proud of the atmosphere we've created – somewhere people love to climb, train, socialise and keep coming back to.

Your Role:

As a Duty Manager, you’ll be responsible for the day-to-day operations of the centre, ensuring that both our staff and climbers have a positive and safe experience. You’ll also work closely with the Centre Manager to maintain high standards of safety, customer service, and operational efficiency.

Key Responsibilities Include:

Team Management: Support the team in the delivery of all daily operations, conducting staff briefings, planning shifts to ensure smooth day-to-day running of the centre. Support training and onboarding of new staff
Staff Scheduling: Manage the rota, ensuring appropriate staffing levels across all areas of the centre. Process staff timesheets, including annual leave and sickness/absence.
Leadership in Key Areas:
Oversee Reception, Café, Retail, and Bar operations to maintain exceptional customer service.
Ensure the facility remains clean, safe, and presentable at all times.
Support the team in delivering high-quality introductions for new customers
Assist with organizing and delivering events, competitions, and community activities.
Safety and Compliance: Assist with health and safety procedures, ensuring compliance with regulations and company policies. Act as the responsible person on shift during accident, incidents and emergencies. Act as Fire Marshall.
Customer Relations: Act as the point of contact for customer complaints, addressing them professionally and diplomatically.
Opening and Closing: Oversee the facility's opening and closing in line with the Standard Operating Procedures (SOPs).
Cash and Card Reconciliation: Ensure accurate cash handling and card transaction processing.

Additional Duties:

Assist with the monitoring, ordering, and replenishment of café stock, cleaning, maintenance, and stationary supplies.
Support the preparation and service of hot/cold food and beverages, ensuring compliance with Food Hygiene and Health & Safety practices.
Provide instruction for sessions, including inductions, kids clubs, classes and social sessions.
Manage customer inquiries via email, social media, or telephone.
Act as a key holder and cash handler for the business

What We’re Looking For:

We’re seeking an experienced and confident manager with strong leadership skills and a passion for climbing. You should have experience in facility management or customer service management, and team leadership. If you thrive in a busy, hands-on environment and have excellent problem-solving skills, this role is perfect for you.

Essential Skills

Previous experience in a management or team leadership role where you have been responsible for overseeing employees
Previous customer service experience
Excellent communication skills
Excellent organisation skills
The ability to work unsupervised and take initiative for solving problems as they arise
Excellent IT skills (MS office, retail software systems, customer databases)
Attention to detail and an ability to follow safety and operational procedures to keep customers and colleagues safe and ensure the efficient running of the centre
Ability to work flexible hours, including evening and weekend shifts

Desirable Skills

A leadership role in the climbing industry
First Aid or Outdoor First Aid Qualification
Relevant climbing instructor award (NGB climbing qualification)
Experience with instructing and/or coaching climbing

Please note this position is permanent, and not suitable for students looking for term-time work only

Perks of Joining the Boulder Exe Team:

Free climbing at all our locations
Discounts with our trade partners
Free staff perks (including gear, food, and more)
Ongoing CPD (Continual Professional Development) to grow your skills
Free parking on site
Be part of an exciting new venture and help shape the future of climbing in the South West!

How to Apply:

You can apply via email or directly on our careers page.

If applying by email, please send the following documents to [email protected]:

Your CV
A personal statement outlining how your previous experience, qualifications and skills link to the job role and skills we are seeking - please be specific and use evidence from prior jobs or other activities (volunteering, study etc) to support your application.

If applying via our careers page, follow the below link: https://tinyurl.com/bxcareersdm

Please note that all applications must include the Personal Statement - candidates who do not provide a Personal Statement will not be shortlisted for this role.

Timeline:

The application window will be open until 23:59 July 10th . Interviews will be conducted over the last two weeks of July, with the role able to commence as early as August 1st

The business reserves the right to change the above dates at any point.

If you have any questions related to the recruitment process, please reach out to the Centre Manager by contacting [email protected]

Pay: £14.01 per hour

Benefits:

Company pension
Enhanced maternity leave
Enhanced paternity leave
Free parking
On-site gym
On-site parking
Store discount

Work Location: In person

Quick apply

Refine Your Search

incident manager jobs in exeter, dev

Duty Manager

Area Manager

Transport Manager

Appointee Manager

Quality, Care & Wellbeing Lead

Store Protection Officer

Environmental Health Officer - food

Health & Safety Trainee

New Arrivals Groom (Late Shift)

Pool Attendant (PHPLA)

Health, Safety & Lab Compliance Advisor

Cleaner

Construction/Remediation Team Leader

Workshop Manager & HGV Fitter

Retail Security Officer

Engineering - Specialist Production Instructor (SPI) -Sheet Metalwork - HMP Channings Wood

Site Engineer

Clinical Lead Nurse

General Catering Assistant/ Kitchen Porter

Customer Communications Manager

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