Retail customer service representative Work, Jobs in Cumbernauld, Nlk (with Salaries)

Customer Support Associate
Project Green Group —Glasgow
- £14 - £16 an hour
- Full-time
- CRM software
- In-person
- Leadership
- Free parking
- Life insurance
Quick apply
3h
Customer Service Assistant
Select Blinds —Coatbridge
- £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Store discount
Quick apply
Customer Service Representative
Opos Limited —Dumbarton
- From £27,300 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
5d
Specialist Customer Service Advisor
Barclays —Glasgow
- £27,700 a year
- Banking
- Life insurance
5d
Customer Service Assistant
RT Crow Wood Ltd —Glasgow
- £12.71 an hour
- Part-time
- Serving
- In-person
- Cash handling
- Employee discount
Quick apply
12d
After Sales / Customer Service Executive (Stewart Travel) - Remote
Brooklyn Travel —Glasgow
- Monday to Friday
- Hotel
- Travel
- Communication skills
Quick apply
22h
Customer Service Assistant - Newhouse Rd, Grangemouth
CJ Lang & Son Limited —Grangemouth
- Weekend availability
- Serving
- Employee discount
- Flexible schedule
11d
Delivery Driver / Customer Service Assistant
RT Coatbridge Ltd —Coatbridge
- £12.71 an hour
- Part-time
- Customer service
- In-person
- Communication skills
Quick apply
6d
Customer Service Advisor (Part-time)
Muller Group —East Kilbride
- Part-time
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
4d
Customer Service Assistant - Allanton, Shotts
CJ Lang & Son Limited —Allanton
- Weekend availability
- Serving
- Employee discount
- Flexible schedule
6d
Customer Support Advisor - Bellshill - ML4 3PR
KwikFit —Bellshill
- £26,700.55 a year
- Full-time
- Hybrid work
- Computer literacy
- Typing
- Communication skills
- Annual leave
- Employee discount
5d
Junior Assistant Customer Service - Mandarin Speaking
Bank of China —Glasgow
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Sales
2h
Delivery Driver / Customer Service Assistant - Bearsden
RT Braeside Ltd —Glasgow
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- Driving
- In-person
Quick apply
4d
Customer Service Assistant / Delivery Driver- Gartloch Road- Ruchazie
One O One Convenience Stores —Glasgow
- £13.11 an hour
- Part-time
- Customer service
- Driving
- Employee discount
Quick apply
Customer Service Assistant / Delivery Driver - Asda convenience - Maryhill
One O One Convenience Stores —Glasgow
- £13.11 an hour
- Part-time
- Customer service
- Cash handling
- Employee discount
Quick apply
14d
Customer Service Assistant / Delivery Driver- Murray Convenience - Asda convenience
One O One Convenience Stores —Glasgow
- £13.11 an hour
- Part-time
- Customer service
- Driving
- Employee discount
Quick apply
Trainee Customer Service Representative
Fallow Management —Glasgow
- £14 - £16 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
1h
Customer Service Advisor
Huntswood —Glasgow
- From £26,227 a year
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Communication skills
- Store discount
- Health & wellbeing programme
Quick apply
1d
Customer Service Representative
Enclave Solutions —Glasgow
- £14 - £16 an hour
- Full-time
- In-person
- Communication skills
Quick apply
2d
Customer Service & Sales Adviser
NFU Mutual —Glasgow
- £26,773 a year
- Full-time
- Hybrid work
- Data entry
- Communication skills
- Annual leave
- Employee discount
13d

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retail customer service representative jobs near cumbernauld, nlk

Customer Support Associate

Project Green Group -
Glasgow

Quick apply

Job details

Permanent | Full-time
£14 - £16 an hour
3 hours ago

Benefits

Free parking
Company pension
Life insurance
On-site parking

Qualifications

Live chat
CRM software
Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Ticket management
Business processes
Customer interaction
Retail experience
Leadership
Communication skills

Full job description

We are looking for an ambitious, driven, and reliable Customer Support Associate to join our expanding team in Glasgow.

This is an exceptional opportunity to kickstart your career in customer operations, service delivery, and client relations. As a Customer Support Associate, you will gain hands-on experience across key support areas, working closely with supportive colleagues, learning how our customer operations run from the ground up, and developing the communication and practical skills needed to step into future team lead and management roles.

Whether you are a recent school/university leaver or an ambitious individual looking to build a stable career path, you will be supported with structured training, personal mentorship, and clear milestones for rapid career advancement.

Your Responsibilities

As a Customer Support Associate, you will:

Customer & Service Support: Assist customers warmly via phone, email, or live chat, handle inquiries efficiently, and ensure exceptional resolution experiences at every touchpoint.
Daily Support Operations Exposure: Manage day-to-day incoming queries, assist with account troubleshooting, and maintain high standards of service accuracy.
Performance & Goal Tracking: Work towards individual and team service level targets while maintaining a customer-first approach.
Systems & Record Keeping: Update and maintain accurate customer logs, interaction notes, and account details using internal CRM systems.
Cross-Functional Support: Rotate through key support functions (e.g., Inbound Assistance, Escalations Support, and Operations Admin) to build a well-rounded understanding of the organization.
Process Improvement: Participate in team catch-ups, proposing practical, creative solutions to improve query resolution workflows and customer satisfaction.
Personal & Professional Development: Attend structured customer care workshops, system training sessions, and team coaching to prepare for future supervisory responsibilities.

We're Looking For Someone Who Is

A Positive Communicator: Confident, empathetic, and passionate about listening to people and resolving customer inquiries professionally.
A Strong Team Player: Able to build rapport easily across diverse teams and support colleagues during high-volume peak hours.
A Practical Problem-Solver: Adaptable, detail-oriented, and comfortable handling troubleshooting tasks in a fast-paced environment.
Goal-Oriented & Dependable: Punctual, eager to learn, open to feedback, and resilient when handling challenging customer scenarios.
Organised & Attentive: Able to manage multiple tickets and administrative details while maintaining high accuracy.
Career-Minded: Genuinely interested in building a long-term career in customer operations, team leadership, or client management.

Prior experience in retail, hospitality, contact centers, customer service, or administrative support is beneficial but not essential—we prioritize potential, drive, and a great attitude, with comprehensive training provided from day one.What You'll Receive

Competitive Base Pay: Plus performance-based incentives and bonuses.
Fast-Track Career Progression: Clear pathways into Senior Support Specialist, Quality Analyst, and Team Leader roles.
1-on-1 Mentorship: Direct access to experienced support managers and operational leads.
Comprehensive Skills Training: Practical customer support workshops and continuous on-the-job learning.
Recognition & Reward Programmes: Frequent performance incentives, awards, and team milestones.
Team Socials & Events: A supportive, inclusive, and highly collaborative workplace culture.

Why Join Us?

We believe great support professionals and operational leaders aren't born—they are built through hands-on experience, continuous support, and genuine opportunity. From day one in Glasgow, you will be given the tools, guidance, and platform to develop your skills and confidence. We actively recognize hard work, reward high performance, and consistently promote internally.

Apply Today

Ready to take the first step toward an exciting and rewarding career?

Apply today to join our team in Glasgow as a Customer Support Associate.

We are an equal opportunity employer and welcome applications from candidates of all backgrounds. Hiring decisions are based solely on skills, qualifications, and business needs.

Pay: £14.00-£16.00 per hour

Benefits:

Company pension
Free parking
Life insurance
On-site parking

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

retail customer service representative jobs in cumbernauld, nlk

Customer Support Associate

Customer Service Assistant

Customer Service Representative

Specialist Customer Service Advisor

Customer Service Assistant

After Sales / Customer Service Executive (Stewart Travel) - Remote

Customer Service Assistant - Newhouse Rd, Grangemouth

Delivery Driver / Customer Service Assistant

Customer Service Advisor (Part-time)

Customer Service Assistant - Allanton, Shotts

Customer Support Advisor - Bellshill - ML4 3PR

Junior Assistant Customer Service - Mandarin Speaking

Delivery Driver / Customer Service Assistant - Bearsden

Customer Service Assistant / Delivery Driver- Gartloch Road- Ruchazie

Customer Service Assistant / Delivery Driver - Asda convenience - Maryhill

Customer Service Assistant / Delivery Driver- Murray Convenience - Asda convenience

Trainee Customer Service Representative

Customer Service Advisor

Customer Service Representative

Customer Service & Sales Adviser

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