Benefits advisor Work, Jobs in Barnwood, Gls (with Salaries)

Customer Service Advisor
Gloucester Quays —Gloucester
- £13.45 an hour
- Part-time
- Microsoft Word
- Customer service
- Continuous improvement
- Employee discount
Quick apply
3d
Customer Service Advisor (Metering)
Ecotricity —Stroud
- £25,550 a year
- Full-time
- Hybrid work
- Computer literacy
- Salesforce
- Microsoft Office
- Free parking
- Store discount
Quick apply
10d
Mortgage Advisor
The Mortgage Experts —Great Malvern
- £60,000 - £100,000 a year
- Remote
Quick apply
Employment Advisor (RESTART)
Prospect Training Services —Cheltenham
- Up to £27,000 a year
- Full-time
- Sales
- Customer service
- Computer literacy
- Health & wellbeing programme
- Annual leave
Quick apply
Sales Advisor & Customer Support
R-Tech Welding Equipment Ltd —Tewkesbury
- £27,000 - £30,000 a year
- Full-time
- Computer literacy
- Engineering
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
5d
Senior Service Advisor
Mon Motors —Gloucester
- Full-time
- Customer service
- In-person
- Cash handling
- Free parking
- Annual leave
Quick apply
8d
Patient Advisor
Optical Express Group —Cheltenham
- £27,500 a year
- Full-time
- Sales
- Customer service
- Patient care
- Annual leave
- Employee assistance programme
2d
GDASS Independent Domestic Violence Advisor (IDVA)
GreenSquareAccord —Gloucester
- £30,553 a year
- Travel
- Annual leave
- Employee assistance programme
Quick apply
1d
Customer Advisor
B&Q —Cheltenham
- £13.10 an hour
- Weekend availability
- Customer service
- Annual leave
- Employee assistance programme
3d
Workshop Controller
Baylis Automotive —Cheltenham
- £34,000 - £37,000 a year
- Full-time
- Customer service
- Quality control
- Organisational skills
- Store discount
- Annual leave
Quick apply
10d
Automotive Service Advisor
Baylis Automotive —Cirencester
- Up to £35,000 a year
- Full-time
- In-person
- Store discount
- Annual leave
Quick apply
Assistant Service Manager
Vertu Motors —Gloucester
- £38,000 - £48,000 a year
- Full-time
- Customer service
- Organisational skills
- Training & development
- Employee discount
Quick apply
Independent Living Advisor
The Guinness Partnership —Gloucester
- £27,164 a year
- Full-time
- Communication skills
8d
Housing Options Advisor
Wychavon and Malvern Hills District Council —Pershore
- £31,537 - £35,412 a year
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Annual leave
- Employee discount
1d
Lettings Advisor
Bromford —Tewkesbury
- £28,462.50 a year
- Monday to Friday
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
- Sick pay
8d
HR Manager (full time)
SHS Group Ltd —Gloucester
- £45,000 - £50,000 a year
- Full-time
- Continuous improvement
- Conflict management
- Recruiting
- Free parking
- Employee discount
Quick apply
1d
People Services Advisor (HR)
Caring for Communities and People —Cheltenham
- £28,210 a year
- Full-time
- Hybrid work
- Continuous improvement
- Human resources
- Contracts
- Annual leave
- Employee discount
8d
Health Improvement Lead (Tackling Tobacco Dependency), Band 7
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £49,387 - £56,515 a year
- Part-time
- Continuous improvement
- Team management
- Mentoring
- Annual leave
- Employee discount
Hospital Independent Domestic Violence Advisor (HIDVA)
Axis Counselling —Worcester
- From £28,167 a year
- Part-time
- Hybrid work
- In-person
- Work from home
- Sick pay
Quick apply
Sales Advisor
Bloor Homes —Gloucester
- Weekend availability
- Sales
- Employee discount

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benefits advisor jobs near barnwood, gls

Customer Service Advisor

Gloucester Quays -
Gloucester

Quick apply

Job details

Part-time
£13.45 an hour
3 days ago

Benefits

Company pension
Company events
Employee discount
Paid volunteer time
Enhanced maternity leave

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Customer service
GCSE
Complaint handling
Continuous improvement
Front desk
Customer interaction
Cash handling

Full job description

Purpose

Provide proactive, professional, timely, efficient and friendly service to all external and internal customers of the centre, ensuring relevant information is given and all queries are followed through to the customer’s satisfaction to enhance the customer experience.

Key Accountabilities

Meet and greet internal and external customers in centre in line with the Gloucester Quays Customer Service Standards resolving queries/complaints in a professional and friendly manner, and proactively offer information to add the greatest value possible to the customer experience
Assist in Centre Events supporting elements such as selling tickets for chargeable activities, manning areas or helping with family activities but it is crucial applicants are very friendly and enthusiastic
Adhere to the centre and Customer Services Training manuals, highlighting any areas for improvement to the Customer Services Manager, to contribute to continuously improving the service function within the centre
Ensure the Customer Services Desk and centre is always clean, tidy, well-organised and well-stocked with relevant and up to date information to ensure that Gloucester Quays is positively promoted at all times.
Record, coordinate and report relevant information including lost property and car park top up cards, efficiently balancing gift card sales and other transactions so that managers, customers and tenants have accurate information
Provide a comprehensive support service to the Office Assistant/Reception when necessary, including updating contact information, coordinating telephone calls, and maintaining a voicemail service to ensure that external clients are dealt with quickly and effectively
Highlight potential customer issues and innovative customer service suggestions to the management team to improve customer service
Loaning of wheelchairs/mobility scooters to disabled customers ensuring a relevant item is collected from the customer as a deposit and checking the vehicle for any damage on return
Hiring out of children’s Turbo Tots to customers ensuring the correct charges are made and collected for the period of time the Turbo Tot is used, checking for any damage on return and keeping clean
Handle customer complaints, monitoring and respo9ndiong to all methods of feedback, providing appropriate solutions and alternatives within the agreed time limits; follow up to ensure resolution
Contribute to overall sales targets by proactively anticipating the customer’s needs and increasing customer satisfaction
Cashing up the till daily ensuring compliance with operational procedures, keeping accurate records and correct balance each day, reporting any irregularities to the management team
Assisting with coach parties including a Meet and Greet service
Administrative tasks for the Facilities Manager
Other duties as required by the Customer Services Manager

Competencies

1. Customer Focus

2. Communication

3. Problem Solving

4. Initiative

5. Flexible and Adaptable

6. Attention to Detail

7. Team Work

Knowledge and Skills

· GCSE standard or equivalent

· Experience in a customer service role

· IT skills – Word, Excel and Outlook

Job Type: Part-time

Pay: £13.45 per hour

Benefits:

Company events
Company pension
Employee discount
Enhanced maternity leave
Paid volunteer time

Ability to commute/relocate:

Gloucester, Gloucestershire: reliably commute or plan to relocate before starting work (required)

Experience:

Customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

benefits advisor jobs in barnwood, gls

Customer Service Advisor

Customer Service Advisor (Metering)

Mortgage Advisor

Employment Advisor (RESTART)

Sales Advisor & Customer Support

Senior Service Advisor

Patient Advisor

GDASS Independent Domestic Violence Advisor (IDVA)

Customer Advisor

Workshop Controller

Automotive Service Advisor

Assistant Service Manager

Independent Living Advisor

Housing Options Advisor

Lettings Advisor

HR Manager (full time)

People Services Advisor (HR)

Health Improvement Lead (Tackling Tobacco Dependency), Band 7

Hospital Independent Domestic Violence Advisor (HIDVA)

Sales Advisor

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