Customer support coordinator Work, Jobs in Heckmondwike, Wyk (with Salaries)

Customer Supply Chain Coordinator
Shepley Spring Ltd —Huddersfield
- £30,000 - £35,000 a year
- Weekend availability
- Analysis skills
- Continuous improvement
- Organisational skills
- Free parking
- Gym membership
Quick apply
Customer Service Coordinator
Express Bi Folding Doors —Leeds
- £24,000 - £26,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- In-person
Quick apply
5d
Customer & Appointment Coordinator
Neolife Health System —Leeds
- £25,420 - £26,436 a year
- Full-time
- CRM software
- Communication skills
- Office experience
- Free parking
- Work from home
Quick apply
10d
CUSTOMER SUPPORT & COMPLIANCE COORDINATOR
Right First Time Marketing —Farnley and Wortley
- £29,000 - £32,000 a year
- Full-time
- No experience needed
- Quality control
- In-person
- Free parking
Quick apply
12d
Patient Services & Sales Coordinator
Optimed Healthcare Solutions —Halifax
- £25,420 - £29,250 a year
- Part-time
- Sales
- Customer service
- No experience needed
- Free parking
Quick apply
Service Coordinator
Scania —Bradford
- From £29,008 a year
- Full-time
- Travel
- Employee discount
- Life insurance
Warehouse & Customer Support Coordinator (Part time) - Seville Spain
Apollo Aerospace components —Bierley
- Part-time
- CRM software
- ERP systems
- English
Quick apply
UK Small Works Coordinator
HAGS —Leeds
- Continuous improvement
- Communication skills
- Employee discount
Digital Project Coordinator
Novuna —Leeds
- Hybrid work
Vehicle Infringement Coordinator
Cox Automotive —Leeds
- £27,656 a year
- Full-time
- CRM software
- Business
- Communication skills
- Employee discount
3d
Distribution Coordinator
Breedon Group plc —Leeds
- Full-time
- CRM software
- Customer service
- Writing skills
- Annual leave
- Employee assistance programme
Quick apply
9d
NOC Response Coordinator (Evening Shift)
OCU Group —Leeds
- Full-time
- CRM software
- Continuous improvement
- Communication skills
Quick apply
13d
Client Services Coordinator
Alfred H Knight Group —Rotherham
- Full-time
- Bachelor's degree
- No degree
- Travel
- Employee assistance programme
Quick apply
10d
Sales Coordinator
Akula Living —Wetherby
- Full-time
- CRM software
- Microsoft Excel
- Administrative experience
Quick apply
11d
Finance & Customer Support Coordinator (Full Time)
Performance Fluids Limited —Nelson
- Full-time
- Spanish
- Microsoft Excel
- English
- Free parking
Quick apply
2d
Sales Lead Co-ordinator FTC
JLA —Sowerby Bridge
- £26,527 a year
- Full-time
- Hybrid work
- Customer service
- English
- Free parking
- Annual leave
Quick apply
Apprentice Hire and Sales Coordinator
GAP Group —Leeds
- £16,224 - £17,860 a year
- Full-time
- Sales
- Computer skills
- Communication skills
- Annual leave
12d
Private and Sports Imaging Patient Services Coordinator
The LivingCare Group —Leeds
- £13.38 an hour
- Full-time
- CRM software
- Databases
- Business development
- Free parking
- Employee assistance programme
Patient Coordinator/Receptionist - Blackburn
Smart Dental Care —Nelson
- Full-time
- Sales
- IT
- Communication skills
Quick apply
12d
Customer Service Coordinator
thebigword —Leeds
- £24,851.23 a year
- Full-time
Quick apply

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customer support coordinator jobs near heckmondwike, wyk

Customer Supply Chain Coordinator

Shepley Spring Ltd -
Huddersfield

Quick apply

Job details

Permanent | Full-time
£30,000 - £35,000 a year

Benefits

Free parking
Cycle to work scheme
Free flu jabs
Canteen
Gym membership
Enhanced maternity leave
Enhanced paternity leave
Life insurance
On-site parking

Qualifications

Delivery scheduling
Stakeholder liaison
Supply chain
Logistics
Internal department liaison
Complaint handling
Cost control
3PL
Analysis skills
Continuous improvement
Supply chain and logistics experience
Organisational skills
Customer interaction
Transport experience
Manufacturing
Transport scheduling
Communication skills
Supply chain customer service
Negotiation

Full job description

JOB ROLE: Customer Supply Chain Co-Ordinator

JOB LOCATION: Shepley, Huddersfield

Shepley Spring are the UK's leading bottled water manufacturer with over 20 years' experience in production and are proud to remain a family run business to this day.

The company operates in three manufacturing facilities in Yorkshire and owns several high-speed production lines with the capabilities of producing both still and sparkling water servicing leading retailers such as Morrisons, Costco, Booker Tesco and Iceland through private label and produces the brands Ice Valley® and White Rock® exclusively.

SUMMARY:

The Customer Supply Chain Co-Ordinator is responsible for processing customer orders, booking delivery and collection requirements, and coordinating communication between internal Warehouse, Commercial and Customer Supply Chain teams. The role supports accurate order fulfilment, clear delivery updates and effective day-to-day coordination across all sites.

This role plays a key part in supporting the flow of customer orders from receipt through to delivery, working closely with Warehouse, Commercial and Customer Supply Chain colleagues to ensure orders are processed accurately and customer requirements are communicated clearly. The role requires occasional weekend working on a rota basis.

JOB SPECIFICATION:

Customer Service & Communication

Act as a key point of contact for customer order queries, delivery booking updates and day-to-day communication between Warehouse, Commercial and Customer Supply Chain teams.
Process daily customer orders accurately and book the required deliveries or collections with the appropriate haulier or internal contact.
Provide updates on delivery status to customers and internal teams.
Resolve delivery-related complaints promptly and professionally.

Transport Planning & Coordination

Plan daily transport schedules for collections and deliveries across all sites.
Coordinate delivery and collection bookings to support customer requirements, warehouse availability and agreed delivery schedules.
Monitor order and delivery status, escalating issues promptly and keeping relevant internal teams and customer contacts informed of any changes.

Compliance & Documentation

Maintain accurate records of deliveries, transport costs, and compliance documentation.
Support audits relating to transport and distribution activities.

Continuous Improvement

Identify opportunities to reduce costs, improve working practices all while maintaining service levels.
Support sustainability initiatives by optimising loads, reducing empty miles, and improving fuel efficiency.
Suggest and help implement process improvements within transport and wider supply chain operations.

COMPETENCIES:

Strong organisational and multitasking abilities, with the ability to prioritise effectively.
Excellent communication and interpersonal skills, with the ability to liaise effectively with internal teams, hauliers and customer supply chain contacts.
Analytical and problem-solving mindset, with attention to detail.
Ability to work under pressure in a fast-paced FMCG environment.
Knowledge of transport regulations and an understanding of logistics best practices (desirable).
Proactive and commercially aware, with a focus on cost control and service quality.

QUALIFICATION & EXPERIENCE:

Previous experience in a customer service, transport, logistics, or distribution role, preferably within FMCG or Food / Beverage Manufacturing.
Experience working with 3PL providers and transport planning systems.
Knowledge of retailer ordering, booking or portal systems, such as Tesco Connect, Transporeon and Amazon systems, would be advantageous.
Proficiency in Microsoft Office (especially Excel) and transport management systems (TIMS).
Experience of Sage 200 would be advantageous but not essential.

SKILLS & COMPETENCIES:

Strong organisational skills, attention to detail and the ability to work accurately under pressure are essential, along with confidence using Microsoft Excel and relevant order, delivery booking or supply chain systems.
Strong analytical and problem-solving skills.
Effective communication and negotiation skills.
Attention to detail and ability to work under tight deadlines.
Proficiency in Microsoft Excel and other supply chain management tools.

MISSION STATEMENT:

As a family-owned company, our priority is the health of our team members, our communities and our environment.

Shepley Spring is committed to responsible resource usage and integrating sustainability into every aspect of our business.

We have an obligation to not only drive aquifer preservation and sustainable withdrawals, energy efficiency, renewable energy generation and waste reduction, but also to continuously innovate to reduce our carbon footprint.

We firmly believe in continuing to grow and improving in each of these areas to make Shepley Spring the best water supplier, community partner and employer that we can be.

Job Types: Full-time, Permanent

Pay: £30,000.00-£35,000.00 per year

Benefits:

Canteen
Cycle to work scheme
Enhanced maternity leave
Enhanced paternity leave
Free flu jabs
Free parking
Gym membership
Life insurance
On-site parking

Experience:

Manufacturing: 2 years (required)
Supply chain: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in heckmondwike, wyk

Customer Supply Chain Coordinator

Customer Service Coordinator

Customer & Appointment Coordinator

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Patient Services & Sales Coordinator

Service Coordinator

Warehouse & Customer Support Coordinator (Part time) - Seville Spain

UK Small Works Coordinator

Digital Project Coordinator

Vehicle Infringement Coordinator

Distribution Coordinator

NOC Response Coordinator (Evening Shift)

Client Services Coordinator

Sales Coordinator

Finance & Customer Support Coordinator (Full Time)

Sales Lead Co-ordinator FTC

Apprentice Hire and Sales Coordinator

Private and Sports Imaging Patient Services Coordinator

Patient Coordinator/Receptionist - Blackburn

Customer Service Coordinator

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