Technical support occupations Work, Jobs in Ashwell, Hrt (with Salaries)

IT Support Technician
Hayward Tyler Ltd —Luton
- Full-time
- Microsoft Outlook
- Customer service
- Continuous improvement
- Free parking
- Employee discount
Quick apply
6d
Senior IT Technical Support Analyst - fixed term contract
North Hertfordshire District Council —Letchworth
- £39,522 - £45,553 a year
- Hybrid work
- Customer service
- Flexible schedule
IT Support Technician
Kyonet —Bedford
- £26,000 - £28,000 a year
- Weekend availability
- English
- Travel
- Organisational skills
- Free parking
- Employee discount
Quick apply
1d
IT First Line Support Assistant
ACO Technologies plc —Shefford
- Microsoft Word
- Computer literacy
- Travel
- Annual leave
- Employee assistance programme
12d
Silent Sentinel Support
Motorola Solutions —Ware
- Weekend availability
- Remote
- English
- Bachelor's degree
- No travel
23h
Technical Support Supervisor
InPost UK —Hemel Hempstead
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
L2/L3 Support Engineer| Document Publishing| Stevenage, UK
Infosys —Stevenage
- Databases
- Analysis skills
- Travel
13d
IT Junior Technical Analyst
Science Group —Cambridge
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
6d
1st Line Support Engineer
Avrion Networks —Potters Bar
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Windows
Quick apply
IT Apprentice
Framatome —Cranfield
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
IT Support Analyst Apprentice
The Delta Group —Bishop's Stortford
- Hospitality
- Customer service
- Microsoft Office
Quick apply
IT Support Technician
Pharmaron —Hoddesdon
- Computer Science
- Software development
- In-person
Quick apply
12d
L2/L3 Support Engineer| Project & Resource Management COTS| Stevenage, UK
Infosys —Stevenage
- Analysis skills
- Travel
- Communication skills
13d
Microsoft Platform Support Engineer| Stevenage, UK
Infosys —Stevenage
- Analysis skills
- Travel
- SharePoint
13d
Activation Support Representative - eCommerce
Worldpay (UK) Limited —Cambridge
- CRM software
- Bachelor's degree
- Continuous improvement
Quick apply
1d
Middleware Support Engineer| Stevenage, UK
Infosys —Stevenage
- Analysis skills
- Travel
- APIs
13d
IT Service Desk Analyst
Hexcel Corporation —Duxford
- Full-time
- Customer service
- Windows
- Analysis skills
School IT Technician
Croft MSP —Hertford
- Full-time
- IT
- In-person
- School
- Employee discount
Quick apply
2nd Line IT Engineer
Solus Accident Repair Centres —Stansted
- £29,000 - £39,000 a year
- Full-time
- Azure
- IT
- Employee discount
1st Line IT Engineer
Solus Accident Repair Centres —Stansted
- £26,000 - £32,000 a year
- Full-time
- Azure
- Employee discount

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IT Support Technician

Hayward Tyler Ltd -
Luton

Quick apply

Job details

Permanent | Full-time
6 days ago

Benefits

Free parking
Cycle to work scheme
Free flu jabs
Company pension
Employee discount
Gym membership
Sick pay
On-site parking

Qualifications

Technical troubleshooting
Desktop support
TCP
ITIL Certification
Microsoft Outlook
Customer service
Software deployment
Incident queue management
User account provisioning
Ticket management
User account management
Continuous improvement
Computer hardware
IT support
Ticket management systems
Technical support incident logging
Network support
SharePoint
IP networking
IT incident logging
Application support
Cybersecurity
Communication skills
Active Directory
CompTIA A+
Help desk
Mobile devices

Full job description

Job Overview

IT Support Technician. The IT Support Technician supports the IT function in delivering reliable day-to-day technology services across the business. The role provides technical support to users, resolves hardware and software issues, supports Microsoft 365 services, prepares and deploys equipment, and assists with business systems administration and continuous improvement initiatives.

What will you do:

Provide support for users covering desktops, laptops, printers, mobile devices, Microsoft 365, telephony and standard business applications.
Log, update, prioritise and resolve support tickets through the helpdesk system.
Troubleshoot hardware, software, account, access, printing, Wi-Fi, VPN and general network connectivity issues.
Prepare, configure and deploy laptops, desktops, peripherals and mobile devices for new starters, replacements and refresh activity.
Support joiner, mover and leaver processes including account setup, access changes, mailbox configuration and account closure activities.
Assist with administration of Microsoft 365, Active Directory and business systems.
Maintain accurate IT records, support documentation and knowledge base articles.
Provide guidance and basic training to users on IT equipment, Microsoft 365, business applications and safe working practices.
· Support cyber security and compliance activities.
· Assist with IT projects, hardware refreshes, software rollouts, system changes and continuous improvement initiatives.

What you will need

Essential:

Minimum 2 years’ experience in an IT Support, Service Desk, Helpdesk or Desktop Support role.
Experience supporting Microsoft Windows desktop environments and Microsoft 365 services, including Outlook, Teams, OneDrive and SharePoint.
Working knowledge of Active Directory, user account administration, security groups, password resets and basic access management.
Experience supporting laptops, desktops, printers, scanners, mobile devices, meeting room equipment and common business applications.
Understanding of networking fundamentals including TCP/IP, DNS, DHCP, Wi-Fi, VPN and basic connectivity troubleshooting.
Strong troubleshooting, communication and customer service skills.

Desirable:

IT support qualification or certification such as CompTIA A+, Microsoft 365 Fundamentals, Microsoft Azure Fundamentals or ITIL Foundation.
Experience working within a hybrid Active Directory with Microsoft 365 environment.
Experience using a helpdesk or IT service management system.
Exposure to endpoint management, remote support tools, patching, antivirus or device deployment processes.
Experience supporting business-critical systems in a manufacturing or operational environment.

Benefits:

Company pension
Cycle to work scheme
Employee discount
Free flu jabs
Free parking
Gym membership
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in ashwell, hrt

IT Support Technician

Senior IT Technical Support Analyst - fixed term contract

IT Support Technician

IT First Line Support Assistant

Silent Sentinel Support

Technical Support Supervisor

L2/L3 Support Engineer| Document Publishing| Stevenage, UK

IT Junior Technical Analyst

1st Line Support Engineer

IT Apprentice

IT Support Analyst Apprentice

IT Support Technician

L2/L3 Support Engineer| Project & Resource Management COTS| Stevenage, UK

Microsoft Platform Support Engineer| Stevenage, UK

Activation Support Representative - eCommerce

Middleware Support Engineer| Stevenage, UK

IT Service Desk Analyst

School IT Technician

2nd Line IT Engineer

1st Line IT Engineer

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