Assurance coordinator Work, Jobs in Southwater, Wsx (with Salaries)

Customer Relations Co-ordinator
Saxon Weald —Horsham
- £33,349 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
1d
Care Coordinator
Heart2Heart Care Ltd —Crawley
- £16 - £22 an hour
- Part-time
- Microsoft Office
- Business development
- Organisational skills
Quick apply
Supply Chain Coordinator
Barfoots of Botley —Bognor Regis
- Full-time
- Hybrid work
- Computer literacy
- English
- Analysis skills
- Free parking
- Employee assistance programme
Quick apply
8d
Health, Safety & Wellbeing Coordinator
Balfour Beatty —Leatherhead
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
Clinic Coordinator
Surrey Park Women's Clinic —Guildford
- £27,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Annual leave
Quick apply
Temporary Staffing Booking Coordinator
Royal Surrey NHS Foundation Trust —Guildford
- £29,812 - £32,715 a year
- Full-time
- Data entry
2d
Field Care Supervisor
Guardian Angel Carers Mid Sussex —Burgess Hill
- Up to £29,600 a year
- Full-time
- Mentoring
- Organisational skills
- Contracts
- Free parking
- Store discount
Quick apply
4d
Floor Coordinator
Fitzpatrick Referrals —Godalming
- Communication skills
- Annual leave
- Employee assistance programme
10d
Pastoral Coordinator
Outcomes First Group —Epsom
- Up to £29,000 a year
- Monday to Friday
- Communication skills
- School
- Employee discount
11d
Commercial Content Coordinator
William Reed Ltd —Bewbush
- Full-time
- Hybrid work
- Project management
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
BUILDING REGULATIONS PRINCIPAL CONTRACTOR - COMPLIANCE COORDINATOR
Laing O'Rourke —Brighton
- Continuous improvement
- Construction experience
Radiotherapy Bookings Manager
Royal Surrey NHS Foundation Trust —Guildford
- £33,677 - £40,996 a year
- Weekend availability
- Databases
- Team management
- Recruiting
- Annual leave
1d
Event Operations Executive
William Reed Ltd —Gatwick Airport
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Process Technician
Thames Water Utilites —Redhill
- Up to £35,000 a year
- Overtime
- Team management
- Mentoring
- Communication skills
- Annual leave
2d
Team Member (Delivery)
NEXT —Crawley
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
5d
Design Lead
UK Power Networks —Crawley
- £99,127 a year
- Hybrid work
- Management
- Analysis skills
- Contracts
- Annual leave
- Employee assistance programme
10d
Curriculum & Standards Coordinator for Motorsport and Motor Vehicle
East Surrey College —Redhill
- £42,956 - £45,566 a year
- Team management
- Teaching
- Free parking
Site Manager
Gallifordtry —Chichester
- Full-time
- Civil engineering
- Analysis skills
- Quality control
- Employee assistance programme
- Employee discount
Theatre Manager
Spire Healthcare —Hove
- Full-time
- Patient care
- Mentoring
- Training & development
- Annual leave
- Employee assistance programme
Nursing Team Lead - Outpatients
Spire Healthcare —Gatwick Airport
- Full-time
- Management
- Patient care
- Discharge planning
- Annual leave

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Customer Relations Co-ordinator

Saxon Weald -
Horsham

Apply Now

Job details

Full-time
£33,349 a year
1 day ago

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Discounted gym membership
Employee assistance programme
Employee discount

Qualifications

Driving Licence
Stakeholder collaboration
Client engagement
Stakeholder liaison
Microsoft Office Suite
Complaint handling
Organisational skills
Customer interaction
Communication skills

Full job description

Customer Relations Coordinator

37 Hours Per Week

£33,349 per annum

We're looking for a customer-focused and proactive Customer Relations Co-ordinator to join our Customer Experience team. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service, resolving complex issues and ensuring customers' voices are heard. You'll play a key role in managing complaints, gathering customer insight and helping drive service improvements across the organisation.

As a Customer Relations Co-ordinator, you'll investigate and respond to customer complaints and complex enquiries, ensuring concerns are handled fairly, empathetically and within agreed timescales. You'll work closely with colleagues across the organisation to identify solutions, improve customer experiences and support positive outcomes. You'll also help us learn from customer feedback, identifying trends and sharing insights that contribute to continuous improvement.

What you'll be doing

Investigating and responding to Stage 1 and Stage 2 complaints.
Managing complex customer enquiries and identifying practical solutions.
Supporting Housing Ombudsman investigations and responses.
Liaising with customers, representatives and designated persons throughout the complaints process.
Monitoring customer feedback and survey responses, following up where concerns are identified.
Supporting customers who may require additional assistance to raise or progress a complaint.
Identifying themes and trends from complaints and customer feedback.
Working collaboratively with teams across the business to improve services.
Supporting customer engagement activities and helping customers access online services where needed.

About you

We're looking for someone who can build positive relationships, communicate effectively and remain customer-focused when dealing with challenging situations. You will need:

Experience of handling customer complaints or resolving customer issues.
Strong communication skills, with the ability to produce clear and professional written responses.
The ability to investigate complex issues, analyse information and identify practical solutions.
A customer-focused and empathetic approach, with a commitment to delivering excellent service.
Experience of building positive working relationships with customers and colleagues.
Good organisational skills, with the ability to manage a varied workload and meet deadlines.
Confidence using Microsoft Office and other systems to accurately record and manage information.
A full UK driving licence and access to your own vehicle.

Why join us?

At Saxon Weald, you'll be joining an organisation that genuinely values its people and the difference they make to our customers. As well as a rewarding role where you can help improve customer experiences and services, you'll benefit from:

27 days annual leave plus bank holidays
Excellent employer pension contributions, matching 3x your contributions up to 12%
Life assurance of 4x annual salary
Annual BUPA cashback allowance on day-to-day medical expenses
Wellbeing benefits including employee assistance programme, gym discounts and Cycle to Work scheme
Long service loyalty awards, including additional annual leave
Hybrid working opportunities

DBS Checks

To ensure the safety of our vulnerable customers, this role is subject to a basic DBS check which will disclose details of any unspent cautions or convictions. We know that past incidents don’t always reflect who you are today, and we’ll carefully consider the details, including the nature of the conviction, the time that’s passed, and any positive changes you’ve made since then.

About Saxon Weald

Saxon Weald's purpose is to enable positive life chances by providing safe and secure homes. We are passionate about delivering an excellent customer experience and wish to employ great people who are committed to our values. We have 7000 homes (81% in Horsham District, 6% in West Sussex, 5% in East Sussex, 8% in Hampshire).

We’re dedicated to creating a fair, inclusive environment where everyone feels they can be themselves. We recognise the value that a diverse workforce brings, and the different perspectives that colleagues from a range of backgrounds can bring. We therefore especially encourage applications from those who may be underrepresented in our organisation, including people from minority ethnic backgrounds, and LGBTQIA+ individuals.

As a disability-confident employer, we are fully supportive of any workplace adjustments that can be made to our recruitment process to give you a fair chance at sharing your skills and experience with us. To discuss further, please contact [email protected]

We reserve the right to call candidates to interview or withdraw this vacancy at any time prior to the closing date if there is a good level of response. Therefore, we recommend you submit your application as soon as possible.

Apply Now

Refine Your Search

assurance coordinator jobs in southwater, wsx

Customer Relations Co-ordinator

Care Coordinator

Supply Chain Coordinator

Health, Safety & Wellbeing Coordinator

Clinic Coordinator

Temporary Staffing Booking Coordinator

Field Care Supervisor

Floor Coordinator

Pastoral Coordinator

Commercial Content Coordinator

BUILDING REGULATIONS PRINCIPAL CONTRACTOR - COMPLIANCE COORDINATOR

Radiotherapy Bookings Manager

Event Operations Executive

Senior Process Technician

Team Member (Delivery)

Design Lead

Curriculum & Standards Coordinator for Motorsport and Motor Vehicle

Site Manager

Theatre Manager

Nursing Team Lead - Outpatients

I want to receive the latest job alerts for assurance coordinator in southwater, wsx

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