Technical lead Work, Jobs in Stanley, Pkn (with Salaries)

Customer Experience Manager (Customer Operations/Fulfilment & Planning Manager)
Halley Stevensons Ltd —Dundee
- From £1 a year
- Full-time
- Sales
- Customer service
- ERP systems
- Life insurance
Quick apply
Quality Control Manager
Halley Stevensons Ltd —Dundee
- From £1 a year
- Full-time
- Quality control
- IT
- In-person
- Life insurance
Quick apply
Recycling Operations Manager
Binn Group —Glenfarg
- £40,000 - £50,000 a year
- Full-time
- Heavy lifting
- Organisational skills
- In-person
- Health & wellbeing programme
- Flexitime
Quick apply
Lead Technical Support Surveyor
Fife Council —Glenrothes
- £47,604.34 - £57,196.54 a year
- Full-time
- Travel
- IT
- Employee discount
10d
Groundworks Squad (Foreman, Digger Driver, and Groundworker)
Carmichael & Baxter —Cupar
- Call to connect
- Driving
Quick apply
Workshop Controller
Cameron Motors Perth —Perth
- From £45,000 a year
- Full-time
- Customer service
- Maintenance
- Welding
- Free parking
- Annual leave
Quick apply
1d
Roads Technician
BEAR Scotland Limited —Perth
- Full-time
- Hybrid work
- AutoCAD
- Civil engineering
- CAD
- Annual leave
- Employee assistance programme
Qualified Butcher full time
Gloagburn Farm Shop —Perth
- Up to £42,000 a year
- Full-time
- Customer service
- In-person
- Leadership
- Free parking
- Store discount
Quick apply
11d
Foreman - Overhead Lines
Balfour Beatty —Dundee
- Hybrid work
- Driving
- Travel
- Communication skills
- Annual leave
Lead Consultant
Fife Council —Glenrothes
- £47,604.34 - £57,196.54 a year
- Full-time
- Hybrid work
- Maintenance
- Travel
- IT
- Employee discount
Key Account Manager
Proclad —Glenrothes
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Engineering
Senior CAD Technician
AECOM —Perth
- Full-time
- Hybrid work
- Civil engineering
- Engineering
Site Manager
Elements Solutions Inc —Glenrothes
- From £77,000 a year
- Management
- Engineering
- Bachelor's degree
Purchasing Assistant
Smiths Interconnect —Dundee
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Quick apply
Revit Technician
AECOM —Perth
- Full-time
- Hybrid work
- AutoCAD
- Civil engineering
Partner - Energy and Renewables
Bidwells —Perth
- Full-time
- Management
- Business development
- Analysis skills
- Employee discount
3d
Scotland Planning Partner
Bidwells —Perth
- Full-time
- Management
- Business development
- Team management
- Employee discount
Commercial Manager - ASTI Braco Substation
Balfour Beatty —Perth
- Hybrid work
- Civil engineering
- Microsoft Office
- Analysis skills
- Annual leave
10d
Key Account Manager
Proclad Group —Glenrothes
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Engineering
Senior Revit Technician
AECOM —Perth
- Full-time
- Hybrid work
- Engineering

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Customer Experience Manager (Customer Operations/Fulfilment & Planning Manager)

Halley Stevensons Ltd -
Dundee

Quick apply

Job details

Permanent | Full-time
From £1 a year

Benefits

Company pension
Life insurance
On-site parking

Qualifications

Sales
Customer service
CIPS
ERP systems
Logistics
Sales administration
Numeracy
Production planning
B2B
B2B sales
IT
Leadership
Communication skills

Full job description

Looking for a career where your work really matters – and where you’ll share in the success of the business? Join us at world leading specialists in waterproofed textiles Halley Stevensons, a proud employee-owned company, where every team member has a real stake in our future.

About the role

Do you have a passion for providing exceptional customer service and continuous improvement? We're searching for a dedicated Customer Experience Manager to align customer commitments, production plans & dispatch activity.

Role purpose

To lead the fulfilment function from order confirmation through production planning, delivery management, logistics coordination and dispatch. The Customer Experience Manager ensures that customer orders are visible, prioritised, planned, progressed and shipped in line with realistic commitments.

The role requires strong commercial understanding, practical knowledge of manufacturing processes, and the ability to coordinate across Sales, Production, QC, Operations, Warehouse and Finance. It should improve delivery reliability, customer communication, order book control and cost-effective logistics performance.

Key responsibilities

Management of the following functions and team

Order Fulfilment - ensure customer orders, specifications, delivery dates, pricing references and special requirements are accurately captured and communicated.

Production planning & scheduling - translate customer demand and delivery priorities into a practical production plan with Production and Operations colleagues.

Logistics, shipping and dispatch - experience coordinating production plans, order priorities, delivery dates and cross-functional planning meetings.

Essential Knowledge, Skills & Experience

Order Fulfilment

· Order-to-dispatch processes in a manufacturing or product supply environment.

· Customer order management and delivery-promise discipline.

· Commercial trade-offs between service, cost, margin and operational feasibility.

· KPI reporting for OTIF, late orders, backlog, dispatch accuracy and freight cost.

Production planning & scheduling

· Production planning basics, including capacity, sequencing, lead times and bottlenecks.

· Stock, WIP and finished-goods understanding

· How quality holds, rework, material shortages and machine downtime affect customer delivery.

Logistics, shipping & dispatch

· Transport booking, dispatch coordination & delivery documentation.

Desirable Experience

Textiles or technical products - experience in textiles, fabric finishing, coating, technical fabrics, apparel/fabric supply, chemicals, packaging, paper, industrial consumables or other batch/process manufacturing.

B2B manufacturing - experience in made-to-order, batch, small-run or customer-specific production environments.

Production planning systems - experience using ERP, MRP, scheduling, demand planning or warehouse/order management systems.

Export and international logistics - understanding of export documentation, customs information, Incoterms, freight forwarders or customer-specific shipping requirements.

S&OP / planning rhythm - experience supporting sales and operations planning, order book reviews or structured demand/capacity meetings.

Customer service leadership - experience leading customer service, sales administration or order management teams in a B2B setting.

Inventory and WIP control - experience improving stock accuracy, WIP visibility, ageing orders or dispatch readiness.

Continuous improvement - Lean, 5 Whys, process mapping, visual management or other practical improvement tools.

Qualifications

Essential - good general education, with strong numeracy, literacy, IT and communication skills. Demonstrable experience in fulfilment, logistics, planning, customer operations or manufacturing coordination.

Desirable - supply chain, logistics, business, operations management, CIPS, APICS/CPIM, Lean or project/process improvement qualification

Package offered

Salary - competitive salary - depending on qualifications & experience

Bonus - discretionary non-contractual bonus may be considered.

Benefits - Pension Contributions, Life Insurance, 32 days holiday & on-site parking

Working hours - 37hrs per week, Monday to Friday

Relocation support - may be considered for the right candidate

Employee Owned Company - eligible to become a beneficiary of the Trust after 12 months of employment.

At Halley Stevensons we’re not just colleagues – we’re co-owners. That means we’re all working together towards the same goal, and we all share in the rewards. If you’re looking for a role where you can grow, learn, and contribute to something bigger, this could be the perfect fit.

Interested? Apply now, advising of salary expectations, and you could become part of an employee-owned team where your work – and your voice – counts.

Job Types: Full-time, Permanent

Pay: From £1.00 per year

Work Location: In person

Quick apply

Refine Your Search

technical lead jobs in stanley, pkn

Customer Experience Manager (Customer Operations/Fulfilment & Planning Manager)

Quality Control Manager

Recycling Operations Manager

Lead Technical Support Surveyor

Groundworks Squad (Foreman, Digger Driver, and Groundworker)

Workshop Controller

Roads Technician

Qualified Butcher full time

Foreman - Overhead Lines

Lead Consultant

Key Account Manager

Senior CAD Technician

Site Manager

Purchasing Assistant

Revit Technician

Partner - Energy and Renewables

Scotland Planning Partner

Commercial Manager - ASTI Braco Substation

Key Account Manager

Senior Revit Technician

I want to receive the latest job alerts for technical lead in stanley, pkn

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