Front desk manager Work, Jobs in East Ham, Gtl (with Salaries)

Assistant Front Office Manager
Dorsett Canary Wharf —Canary Wharf
- £37,000 a year
- Full-time
- Hospitality
- Hotel
- Mentoring
Quick apply
13d
Assistant Front Office Manager - London Marriott Hotel Canary Wharf
Marriott International, Inc —London
- Full-time
- Hospitality
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
9d
Guest Experience Manager, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Guest services
- Leadership
- Employee assistance programme
- Sick pay
Assistant Front Desk Manager
Rosewood London —London
- Full-time
- Hotel
- Continuous improvement
- Mentoring
- Annual leave
Quick apply
11d
Guest Service Manager
Holiday Inn Express Limehouse —London
- Full-time
- Maintenance
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
12d
Head Concierge
The Clermont —London
- £36,900 a year
- Full-time
- Hospitality
- Hotel
- Continuous improvement
- Employee discount
- Referral programme
Quick apply
Head Concierge - London, W11
Encore —London
- £35,000 - £40,000 a year
- Customer service
- Communication skills
- Hotel experience
- Annual leave
- Employee discount
Quick apply
Front Office Team Leader
AccorHotel —London
- £15.26 an hour
- Full-time
- Hotel
- Employee discount
- Referral programme
Quick apply
10d
Events and Concierge Team Lead VA2830
Anabas —London
- £18.75 an hour
- Microsoft Office
- First Aid Certification
- Communication skills
11d
Head Concierge
The Ned London —London
- Up to £46,200 a year
- Full-time
- Management
- Hotel
- Leadership
- Employee assistance programme
- Sick pay
12d
Guest Service Manager
The Hoxton —London
- Full-time
- Hotel
- Front desk
- Restaurant
- Life insurance
Quick apply
Front Office Duty Manager
Hyatt Place London Heathrow Airport —London
- Full-time
- Hotel
- Front desk
- Leadership
- Employee assistance programme
- Employee discount
Assistant Front Office Manager
Hyatt Regency London - The Churchill —London
- Full-time
- Hospitality
- Bar
- Hotel
- Employee assistance programme
- Employee discount
6d
Assistant Front Office Manager
Hilton —London
- Full-time
- Hospitality
- Sales
- Hotel
Front Office Manager
Bvlgari Hotel London - Front Office —London
- Full-time
- Customer service
- English
- Hotel
Quick apply
10d
Assistant Concierge Manager
Hilton —London
- Weekend availability
- Hospitality
- Sales
- Microsoft Office
13d
Front Office Team Leader - Art'otel
Battersea Academy for Skills & Employment —London
- £14.89 an hour
- Full-time
- Microsoft Office
- Hotel
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
12d
Guest Service Manager
Four Points Flex by Sheraton - London Euston —London
- £32,000 a year
- Employee assistance programme
- Employee discount
Night Assistant Front Office Manager
St Martins Lane Hotel —London
- Weekend availability
- Hotel
- Organisational skills
- Communication skills
- Employee discount
Quick apply
Reception / Sales Manager
Torino London —London
- £40,000 - £45,000 a year
- Full-time
- Bilingual
- CRM software
- Sales
Quick apply
3d

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Assistant Front Office Manager

Dorsett Canary Wharf
Canary Wharf

Quick apply

Job details

Permanent | Full-time
£37,000 a year
13 days ago

Benefits

Company pension

Qualifications

Hospitality
Multilingual
Mentoring
Guest services
Hotel experience

Full job description

Dorsett Canary Wharf, one of the newest 4-star hotels within the Dorsett Hospitality International portfolio, is located in the vibrant heart of Canary Wharf, London — a strategically important district for financial, media, and business services. We are currently seeking Assistant Front Office Manager to join our Front Office team.

Job Overview
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell Staff, Night Staff and Guest Services/Front Desk. Position directs and works with managers and associates to carry out procedures ensuring an efficient check in and check out process. Ensures guest and associate satisfaction and maximizes the financial performance of the department.

Brief Responsibilities

Manage daily front office operations, ensuring service quality, brand standards, and guest expectations are consistently met.
Supervise and support front office associates, ensuring smooth day-to-day functioning and stepping in when required.
Deliver services that go above and beyond to drive guest satisfaction and encourage loyalty.
Handle guest complaints and disputes professionally, aiming for prompt resolution and service recovery.
Interact regularly with guests to gather feedback on service quality, satisfaction, and improvement areas.
Collaborate with the Front Office Manager to implement service enhancements and address operational gaps.
Communicate clear goals and expectations to the front office team to support departmental performance.
Provide on-the-job coaching, feedback, and guidance to team members to improve service delivery.
Identify training and development needs, mentoring associates to build skills and improve overall performance.
Participate in the associate performance appraisal process and assist in conducting regular feedback sessions.
Assist with interviewing and hiring of team members with suitable skills and attitude.
Review associate satisfaction feedback and support initiatives to improve engagement and morale.
Ensure compliance with all front office policies, procedures, and service standards.
Monitor adherence to hotel credit policies to minimize financial risk from bad debts and rebates.
Perform additional duties as assigned by senior management to support operational needs and business priorities.

Reports To: Front Office Manager

The Benefits

As a member of our hotel, you will enjoy:

28 Days Holidays
Birthday Leave
Meals on Duty
Free Uniform Dry Cleaning
Associate discounted rates with our hotels worldwide
Training and Development Opportunities
Auto Enrolment Pension
Free Eye test for VDU users
Social Events

A bit about us

Dorsett Canary Wharf features 231 guestrooms. The hotel offers a range of front-of-house facilities, including a authentic Chinese restaurant, a gym, conference facilities on the lower levels, and a sky bar with an outdoor terrace on Level 25.

Dorsett is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Note about Job Application

Thank you for taking the time to apply for an opportunity with Dorsett Hospitality International. If you do not hear from us within 14 days, your application has been unsuccessful on this occasion. May we take this opportunity to wish you all the best for the future.

Job Types: Full-time, Permanent

Pay: £37,000.00 per year

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

front desk manager jobs in east ham, gtl

Assistant Front Office Manager

Assistant Front Office Manager - London Marriott Hotel Canary Wharf

Guest Experience Manager, Pre-Opening - The St. Regis London

Assistant Front Desk Manager

Guest Service Manager

Head Concierge

Head Concierge - London, W11

Front Office Team Leader

Events and Concierge Team Lead VA2830

Head Concierge

Guest Service Manager

Front Office Duty Manager

Assistant Front Office Manager

Assistant Front Office Manager

Front Office Manager

Assistant Concierge Manager

Front Office Team Leader - Art'otel

Guest Service Manager

Night Assistant Front Office Manager

Reception / Sales Manager

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