Customer experience advisor Work, Jobs in Dulverton, Som (with Salaries)

Customer Service/Sales Advisor
JK floorheating Ltd —Exeter
- From £27,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
9d
People & Development (HR) Advisor
TRP Research Ltd —Taunton
- Up to £27,825 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Human resources
- Free parking
- Health & wellbeing programme
Quick apply
Service Administrator
Vertu Motors —Taunton
- Up to £29,200 a year
- Full-time
- Administrative experience
- Data entry
- Organisational skills
- Annual leave
- Employee discount
Quick apply
8d
Customer Service Advisor - Helpdesk
WPA (Western Provident Association) —Taunton
- From £27,810 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Store discount
- Health & wellbeing programme
Quick apply
3d
Sales Advisor
PenCarrie Ltd - Clothing Distributor —Cullompton
- £30,000 - £31,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Free parking
- Work from home
Quick apply
8d
General Sales Assistant (Perm)
Matalan —Taunton
- Part-time
- Customer service
- Retail sales
- Employee discount
Quick apply
5d
Customer Service Representative
LV= Life & Pensions —Exeter
- £26.23 an hour
- Overtime
- Hybrid work
- Communication skills
- Free parking
- Employee assistance programme
Sales Assistant
Superdrug —Barnstaple
- £9.75 - £13.00 an hour
- Customer service
- Communication skills
- Store discount
- Employee discount
Retail Sales Advisor - Exeter
Oak Furnitureland —Exeter
- £44,700 - £49,950 a year
- Full-time
- Customer service
- Retail sales
- Free parking
- Employee assistance programme
General Sales Assistant 16Hr
Matalan —Exeter
- Part-time
- Customer service
- Retail sales
- Employee discount
Quick apply
10d
Service Advisor
Vertu Motors —Exeter
- £30,000 - £36,500 a year
- Full-time
- Organisational skills
- Communication skills
Quick apply
Dispenser
Boots —Taunton
- £16 an hour
- Weekend availability
- Travel
- Employee assistance programme
- Employee discount
Sales - Sales Advisor - UK
New Look —Exeter
- Part-time
- Customer service
Travel Money Advisor
Currency Exchange Corporation Ltd —Exeter
- £13.23 an hour
- Overtime
- Financial services
- In-person
- Cash handling
Quick apply
4d
Sales Advisor - Exeter
M&S Opticians —Exeter
- Sales
- No experience needed
- Communication skills
Quick apply
Service Advisor
FMG Repair Services —Exeter
- £28,000 - £30,000 a year
- Monday to Friday
- Front desk
- Annual leave
- Employee discount
Quick apply
Assistant Branch Manager
Alliance Automotive Group LV —Exeter
- Windows
- Employee discount
Quick apply
Retail Customer Advisor (Barnstaple) - 12 hours
Three UK —Barnstaple
- £13.72 an hour
- 12 hour shift
- Employee discount
Quick apply
11d
Retail Customer Advisor (Barnstaple) - 30 hours
Three UK —Barnstaple
- £13.72 an hour
- Weekend availability
- Employee discount
Quick apply
11d
General Sales Assistant (Temp) 4/8hrs
Matalan —Exeter
- Part-time
- Customer service
- Retail sales
- Employee discount
Quick apply
10d

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Customer Service/Sales Advisor

JK floorheating Ltd -
Exeter

Quick apply

Job details

Full-time
From £27,000 a year
9 days ago

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Sick pay
On-site parking

Qualifications

CRM software
Sales support
Customer service call handling
Sales experience within construction industry
Inbound customer enquiry call handling
Sales
Customer service
Internal department liaison
Microsoft Office
Driving
Customer support
Customer interaction
Sales and customer service experience
Communication skills
Negotiation

Full job description

Company Overview

JK Floorheating Ltd specializes in innovative underfloor heating solutions, offering the patented JK® system that provides a zero build-up, warm-water underfloor heating option suitable for renovations, refurbishments, and new-build projects. Operating from multiple locations nationwide, the company is committed to delivering high-quality, efficient heating systems tailored to diverse customer needs.

The role

We are looking for an enthusiastic and customer-focused Sales Advisor to join our Exeter office. This is a telephone and email-based role at the heart of our sales operation, handling inbound enquiries customers who are considering underfloor heating for their projects.

You will be the first point of contact for many of our customers — your ability to understand their requirements quickly, provide accurate product guidance and turn interest into orders will directly contribute to business growth. You will work closely with our Field Sales team, providing information and administrative support to ensure new customers are onboarded smoothly. You will also liaise with regional Operational managers and installation teams across the country nationwide to guarantee seamless transition from sale to install.

Key responsibilities

Handle inbound sales enquiries by telephone and email, qualifying leads and matching customers to the right products & solutions
Collation and preparation of accurate information, passed on to our Estimation team, in a timely manner. Follow up post quotation to maximise conversion
Provide administrative support to the Field Sales team, including processing orders and managing new customer onboarding
Develop a good working knowledge of our underfloor heating product range, associated products and services - to be able to advise customers confidently
Maintain accurate records in the CRM system, ensuring all customer interactions and pipeline activity are up to date
Liaise with operations and technical teams as needed to resolve customer queries
Identify upsell and cross-sell opportunities where relevant to the customer's project
Contribute to a positive, collaborative team culture and support continuous improvement of our sales processes
Be available to attend trade shows and events with colleagues throughout the year in various venues across the country
Review and contact trade show leads and obtain post-event materials, including floor plans and project briefs, to identify pipeline opportunities.

What we're looking for

Essential:

Previous experience in a telephone-based sales or customer service role
Strong communication skills — confident, clear and customer-focused
Good attention to detail when preparing quote information and processing orders
Comfortable working to targets and KPIs
Proficient in Microsoft Office and able to learn CRM systems quickly
A proactive attitude — you take ownership of your enquiries from first contact to close
A proven ability to manage multiple projects, prioritise workloads effectively and consistently meet strict deadlines

Desirable:

Experience in a trade, construction or home improvement sales environment
Familiarity with underfloor heating or related products (full training will be provided)
Experience using a CRM or quoting platform

What we offer

Competitive salary
Bonus scheme
20 days holiday plus bank holidays (+ additional day per year served – Up to 5 years)
Company pension scheme
Cycle to work scheme
Health & Dental plan
Full product training and ongoing development support
A friendly, supportive team environment in our Exeter office
Free parking

How to apply

If you are passionate about good customer service and eager to make a difference, we invite you to bring your expertise to JK Floorheating Ltd. Join us in shaping the future of comfortable living - apply today and start your journey with us!

Send your CV and accompanying cover letter to: [email protected]

If you are passionate about delivering outstanding customer experiences and driving sales growth within an innovative company, we encourage you to apply today. Join us in promoting sustainable and efficient heating solutions that make a difference.

Pay: From £27,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Free parking
Health & wellbeing programme
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

customer experience advisor jobs in dulverton, som

Customer Service/Sales Advisor

People & Development (HR) Advisor

Service Administrator

Customer Service Advisor - Helpdesk

Sales Advisor

General Sales Assistant (Perm)

Customer Service Representative

Sales Assistant

Retail Sales Advisor - Exeter

General Sales Assistant 16Hr

Service Advisor

Dispenser

Sales - Sales Advisor - UK

Travel Money Advisor

Sales Advisor - Exeter

Service Advisor

Assistant Branch Manager

Retail Customer Advisor (Barnstaple) - 12 hours

Retail Customer Advisor (Barnstaple) - 30 hours

General Sales Assistant (Temp) 4/8hrs

I want to receive the latest job alerts for customer experience advisor in dulverton, som

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