Technical support advisor Work, Jobs in Brinscall, Lan (with Salaries)

Helpdesk Advisor
Hakim Group —Darwen
- Full-time
- Customer service
- Human resources
- Organisational skills
3d
James Hall & Co. - Customer Service & IT Advisor
James Hall & Co Ltd —Preston
- Weekend availability
- Software troubleshooting
- Customer service
- Communication skills
- Free parking
- Annual leave
Quick apply
2d
Aftersales Advisor
BCA —Preston
- £14.11 an hour
- Monday to Friday
- Customer service
- Salesforce
- Data entry
- Employee assistance programme
- Employee discount
Quick apply
Firmware Engineer - Zigbee Specialist
IMI Plc - Legacy Precision —Blackburn with Darwen
- Full-time
- Engineering
- C++
- Bachelor's degree
- Free parking
Global Head of Mx Support
Deliveroo —Manchester
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- SQL
2d
Customer Relations Manager, SEO, Perm, Liverpool
Charity Commission —Bootle
- £44,027 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Continuous improvement
- Annual leave
- Employee discount
10d
Sales and Loyalty Advisor
SimpliSafe Ltd —Manchester
- From £25,000 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
- Time management
- Work from home
- Employee assistance programme
Quick apply
5d
Senior FinOps / Cloud Optimisation Analyst
Softcat —Manchester
- Hybrid work
- Azure
- AWS
- School
- Flexible schedule
Non-Operational Prison Offender Manager
Ministry of Justice —Preston
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Case management
- Annual leave
Business Advisor - Skills Development Specialist
Business Support Business Finance (BSBF) —Manchester
- Up to £41,200 a year
- Full-time
- Project management
- Human resources
- Organisational skills
Technical Lead
Verlingue —Manchester
- £50,000 a year
- Full-time
- Microsoft Office
- Leadership
- Communication skills
Quick apply
Market Analyst
Inspired —Kirkham
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Microsoft Office
- Life insurance
Consultant/Senior Consultant - Automation
Capgemini —Manchester
- Hybrid work
- Azure
- Analysis skills
- Continuous improvement
Health and Safety Business Partner
Blackpool & the Fylde College —Bispham
- £28,782 - £30,454 a year
- Annual leave
Customer Success Manager - UK - M/F/D
AB Tasty —Manchester
- Full-time
- Hybrid work
- English
- Travel
- In-person
Quick apply
Delivery Consultant (DevOps), Professional Services, UK NatSec, WWPS
AWS EMEA SARL (UK Branch) —Manchester
- Full-time
- Military
- DevOps
- AWS
Partnership and Property Manager
Eric Wright Group Limited —Preston
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Quick apply
Technical Account Manager, Enterprise Support, WWPS-UKGI
AWS EMEA SARL (UK Branch) —Manchester
- Full-time
- AWS
- Leadership
SOC Analyst
NCC Group —Manchester
- Full-time
- Hybrid work
- Windows
- Computer networking
- IT
- Annual leave
Quick apply
Capability Advisor UK & Ireland (COE)
Azets —Manchester
- Full-time
- Continuous improvement
- AI
- Leadership
Quick apply
3d

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technical support advisor jobs near brinscall, lan

Helpdesk Advisor

Hakim Group -
Darwen

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Job details

Permanent | Full-time
3 days ago

Qualifications

Customer service
Human resources
Organisational skills
IT
Communication skills
Help desk

Full job description

What’s in it for you?:

At Hakim Group, we're on an exciting journey towards Vision 2030, with a goal of supporting 1,000 successful independent practices across the UK and Ireland.

As part of this journey, we're launching a dedicated Helpdesk function at our HQ to provide exceptional support to our practice teams. We're looking for a friendly, proactive and solutions-focused Helpdesk Advisor to join us and become a key part of this exciting new team.

In this role, you'll be the first point of contact for practices across our network, helping to resolve queries, provide guidance and ensure our partners receive the support they need to focus on delivering outstanding patient care and growing their businesses.

No two days will be the same, and you'll have the opportunity to build relationships across the business while making a genuine difference to the experience of our practices.

You will also receive::

Exciting calendar of events, fostering a vibrant work culture.
Employee health plan to prioritise your well-being
Rewards portal with exclusive benefits and offers.
Embrace a supportive and expanding team, immersing yourself in our award-winning Hakim Group culture.
Progression opportunities.

Join us at the Hakim Group and be a part of our continued growth and innovation. Contribute to shaping the way we work while enjoying a challenging and fulfilling career with us.

About the Role:

As a Helpdesk Advisor, you'll provide first-line support to our practice teams via phone, email and our ticketing system. You'll be responsible for logging, prioritising and resolving queries wherever possible, while ensuring more complex issues are directed to the appropriate specialist teams.

You'll play a key role in delivering a positive support experience, maintaining clear communication and helping to continuously improve how we support our practices.

KEY RESPONSIBILITIES

Act as the first point of contact for support queries from practice teams
Respond to enquiries via phone, email and ticketing systems in a friendly and professional manner
Log, categorise and prioritise requests accurately
Resolve operational and low-level technical queries at first contact where possible
Escalate more complex issues to the appropriate specialist teams
Provide regular updates and maintain clear communication throughout the resolution process
Maintain accurate records of all support interactions
Support the development and maintenance of helpdesk knowledge resources
Identify recurring issues and suggest opportunities for improvement
Work collaboratively with colleagues across HQ to deliver an excellent support service

SKILLS, KNOWLEDGE & EXPERIENCE

We're looking for someone who enjoys helping others, thrives in a fast-paced environment and takes pride in delivering excellent customer service.

You'll be a confident communicator with strong organisational skills, a positive attitude and a genuine desire to find solutions.

Essential

Excellent communication and interpersonal skills
Strong problem-solving and decision-making abilities
Great attention to detail and organisational skills
Ability to manage competing priorities effectively
A proactive and customer-focused mindset
Ability to work independently and collaboratively within a team

Desirable

Previous experience in a helpdesk, support or customer service role
Experience using ticketing systems or CRM platforms
Knowledge of business functions such as HR, IT or Finance
Experience within retail, healthcare or optical environments
Familiarity with common business software and systems

What's Next?:

Click apply below and we will ensure you are contacted as soon as possible by one of our team.

Salary - Max: GBP £0.00 Salary - Min: GBP £0.00

Apply Now

Refine Your Search

technical support advisor jobs in brinscall, lan

Helpdesk Advisor

James Hall & Co. - Customer Service & IT Advisor

Aftersales Advisor

Firmware Engineer - Zigbee Specialist

Global Head of Mx Support

Customer Relations Manager, SEO, Perm, Liverpool

Sales and Loyalty Advisor

Senior FinOps / Cloud Optimisation Analyst

Non-Operational Prison Offender Manager

Business Advisor - Skills Development Specialist

Technical Lead

Market Analyst

Consultant/Senior Consultant - Automation

Health and Safety Business Partner

Customer Success Manager - UK - M/F/D

Delivery Consultant (DevOps), Professional Services, UK NatSec, WWPS

Partnership and Property Manager

Technical Account Manager, Enterprise Support, WWPS-UKGI

SOC Analyst

Capability Advisor UK & Ireland (COE)

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