Admin Work, Jobs in Veryan, Con (with Salaries)

Client Experience Administrator
Edhen Veterinary Surgery —Truro
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
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- Computer literacy
Quick apply
1d
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13d
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Reception & Admin Worker (Mat leave cover)
Brook Young People —Truro
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Bond Oxborough Phillips —Wadebridge
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Fylon Ltd —Truro
- £12.75 - £13.50 an hour
- Part-time
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Admin Assistant
Away Resorts —Newquay
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Hotel Receptionist
Mannings Hotel —Truro
- £14 - £16 an hour
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- English
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Receptionist
Sanctuary Care —Truro
- £13.04 an hour
- Microsoft Word
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6d
HR Assistant
Cornwall Council —Truro
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Office Manager
Saltus —Truro
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1d
Part Time Receptionist
dblaw —Camborne
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Funeral Arranger / Administrator
W J Beswetherick and Son Ltd —Truro
- From £24,700 a year
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- Microsoft Word
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13d
Business Administrator Apprenticeship
IVFsynergy limited —Falmouth
- From £10 an hour
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Integrated Safeguarding Services Administrator
Cornwall Partnership NHS Foundation Trust —Truro
- £25,760 - £27,476 a year
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Sales and Administration Coordinator
Ocean Fish Group Ltd —St. Austell
- £28,000 - £32,000 a year
- Full-time
- Microsoft Office
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- Organisational skills
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2d

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Client Experience Administrator

Edhen Veterinary Surgery
Truro

Quick apply

Job details

Full-time
£28,000 - £32,000 a year
1 day ago

Qualifications

Microsoft Word
Hospitality
Customer communication
Computer literacy
Client communication
Practice management software
Data entry
Front desk
Veterinary appointment scheduling
Communication skills

Full job description

Client Experience Administrator

Edhen Vets – Shortlanesend, Truro.

About the Role

Edhen Vets is looking for a proactive, and client-focused, Client Experience Administrator, ensuring every client receives a consistently exceptional service across all consultations and procedures. You will be the key link between our veterinary team and our clients, helping us maintain the highest standards of care and communication.

This is a varied role that combines front-of-house client care with a back of house/office administration role. While you'll spend time welcoming and supporting clients, you'll also be responsible for a range of behind-the-scenes administrative office based tasks that keep the practice running smoothly. We want applicants who enjoy both aspects of the role, as delivering an exceptional client experience extends far beyond the reception desk.

Key Responsibilities

Oversee and maintain a smooth, professional client experience.
Monitor and ensure a consistent high service level across all client interactions.
Carry out daily communication tasks, to include: post operative payments, phone calls, emails, text messages, client enquiries
Confidently handle financial matters, including discussing fees, providing estimates, requesting and processing payments.
Communicate sensitively and professionally in challenging or emotional situations.
Conduct regular client feedback digital and phone call communications to gain feedback on our services
Use our practice management system and integrated software tools to coordinate appointments, records, and client communications.
Support the veterinary team with accurate data entry, scheduling, and follow-ups.

About You

We are not necessarily looking for someone with experience in the veterinary industry before but an ideal candidate would gave experience in the hospitality industry as this role is centered around looking after people.

Strong professional communication skills with a calm, empathetic manner.
Comfortable dealing with difficult or sensitive scenarios.
Confident discussing financial issues and handling payments.
Excellent computer literacy, with the ability to quickly learn and use practice management systems and related technology.
Highly organised with great attention to detail and the ability to multitask in a busy environment.

Why Join Edhen Vets?

Be part of a caring, progressive veterinary practice with a reputation for exceptional service
Independent Locally owned business
Work in a collaborative team that values professional growth and continuous improvement
Professional development encouraged and financially supported
Modern, forward thinking company ethos
We are openminded to all flexible working requests (and currently the only practice to hold a Gold Flexee Accreditation)
Competitive salary and benefits package

What our team says about us

“I joined Edhen near the beginning of their journey 4 years ago, and fell in love with being a practising vet again. We have full autonomy over our cases. No targets bar clinical excellence and providing the best client and animal care possible. The practice approach to a flexible working role means I have been able to adapt my career to family life, so nobody misses out. We are a really close-knit and nurturing team, fostering a culture where ideas, suggestions and new titbits from recent CPD are actively encouraged. And the socials are brilliant!”

Lois (Veterinary Surgeon)

“Edhen is a workplace that genuinely supports learning and development, with an open-minded approach to new ideas and ways of working. Leadership truly wants you to be happy in your role and values you as a person, not just an employee. It is a flexible and accommodating environment, with staff wellbeing and job satisfaction at its core. My work is varied and engaging - I consistently feel challenged in the best way and am fully supported to grow and thrive as a nurseThe team is genuinely lovely, supportive and brings a wealth of experience that we are all happy to share with one another. There is a strong team spirit, both professionally and socially, with great team events that make it an enjoyable and connected place to work.”

Sarah (Veterinary Nurse)

“I could sing lyrically about how amazing Edhen is all day long, about its core values, what we stand for and how passionately our founder Rachel feels about her business and the clients that we care for 365 days of the year. Only recently, was I telling the people we met on holiday that I was blessed with having the best job, working with the best people. You find a lot of people complain about their jobs; it’s just a means to an end, but I count myself very fortunate and proud that I love mine. I’m excited to see what the next year brings at Team Edhen.”

Martine (Client Care Team)

“I have been working as a 2nd year student nurse at Edhen since December. The team were so lovely and welcoming straight away! I have found it is an ideal practice for a student to thrive in, as there is usually so much going on and lots of experience to gain. Each staff member is encouraged to follow their passions and given extra support in areas where they don't feel as confident.Everyone here takes their role seriously and will go above and beyond for the animals, clients and colleagues, but can also have a laugh and enjoy socials outside of work. The flexibility of the practice means that each employee has a weekly rota that they are happy with. This is so rare to find! Everyone's needs really are met as much as possible.”

Sophie (Student Veterinary Nurse)

“Everyone at Edhen gets along so well, we are all very like-minded people - we genuinely care about our clients and their pets so much, but we don’t take ourselves too seriously! Working alongside friends makes life at a busy practice so much more fun and simple. We’re all there for each other. There is no hierarchy between job roles. Everyone is equal and treated the same. I honestly feel so appreciated for the work I put in at Edhen. When the effort you put in is acknowledged, it encourages you to keep putting in that 100% - this shows across the team.Edhen is full of opportunities; I’ve done around four courses since working here. Rachel encourages you to grow and reach your goals. I feel like I can approach Rachel with a new idea/interest, and I’ll always be supported and provided with the resources to fulfil that.We often have staff socials, which are always an incredible night and such a laugh! We drink, play games, eat good food, and enjoy each other’s company outside of the practice - everyone loves the staff socials!I find working at Edhen to be relaxed, simple, engaging, and enjoyable. A day at work feels like a day spent with friends. When days get a little crazy, we’re in it together, we help each other out, and we work as a team. I’ve never experienced this with any other company I’ve worked for.”

Caitlin (Client Care Team)

Job Type: Full-time

Pay: £28,000.00-£32,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

admin jobs in veryan, con

Client Experience Administrator

Administration Supervisor

Project Delivery Team Administrator

Accounts/ISO Administrator

Administrator (Service) - Mercedes-Benz of Truro Van Centre

Administrative Assistant

HR & Finance Administrator

Reception & Admin Worker (Mat leave cover)

Office Administrator / Compliance Coordinator

Trainee Project Admin

Admin Assistant

Hotel Receptionist

Receptionist

HR Assistant

Office Manager

Part Time Receptionist

Funeral Arranger / Administrator

Business Administrator Apprenticeship

Integrated Safeguarding Services Administrator

Sales and Administration Coordinator

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