Customer resolutions Work, Jobs in Wordsley, Sts (with Salaries)

Operations Administrator
Beck Prosper Ltd —Kingswinford
- £25,500 - £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Referral programme
Quick apply
Customer Care Coordinator
Public Library of Science —Birmingham
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Customer Services Team Leader (Contact Centre Based)
Midland Heart —Birmingham
- £45,330 a year
- Monday to Friday
- Supervising experience
- Continuous improvement
- Team management
9d
Customer Insight Officer - Complaints
BDHT / Bromsgrove District Housing Trust —Bromsgrove
- £37,960.52 a year
- Full-time
- Communication skills
- Free parking
- Annual leave
Complaints Coordinator
WORD360 Language Services —Birmingham
- £26,000 - £27,000 a year
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
- Flexible schedule
Business Support and Customer Service Specialist
HERMEQ —West Bromwich
- Up to £30,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
Quick apply
13d
Customer Service Advisor
Kingswood Mobility Group —Droitwich
- £24,508 a year
- Overtime
- Customer service
- In-person
- Communication skills
- Health & wellbeing programme
- Referral programme
Quick apply
Watch Repairs Administrator
Signet —Birmingham
- Part-time
- Administrative experience
- In-person
- Communication skills
- Employee discount
Customer Service Advisor
Culligan UK limited —Wolverhampton
- £25,618 a year
- Full-time
- Salesforce
- Microsoft Office
- IT
- Employee assistance programme
- Sick pay
Quick apply
10d
Junior I.T. Support Technician
Steelstrip Services Ltd —Dudley
- £25,420 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
9d
Community Housing Officer
Civic Recruitment Limited —Dudley
- £19.81 an hour
- Full-time
- Customer service
Quick apply
9d
Claims Handler - Commercial & Schemes
Howden Group Holdings —Stourbridge
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Negotiation
Field Service Coordinator
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Home Claims Handler
Allianz —Birmingham
- £26,477 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Employee discount
10d
IT Support Technician
Steelstrip Services Ltd —Dudley
- £28,000 - £32,000 a year
- Full-time
- Windows
- SQL
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
9d
Telecoms Support Desk Engineer
SOUTHERN COMMUNICATIONS LIMITED —Quinton
- £30,000 - £35,000 a year
- Full-time
- Continuous improvement
- IT
- In-person
- Free parking
- Employee assistance programme
Quick apply
International Customer Service Specialist
DPD Group UK —Oldbury
- £25,073.55 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
- Free parking
Quick apply
3d
IT Service Desk Analyst
EBC Group(UK) Limited —Halesowen
- Up to £26,500 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Sick pay
Quick apply
2d
App Support Analyst
TVS Supply Chain Solutions —Birmingham
- Full-time
- Hybrid work
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
10d
Customer Claims Specialist
Allianz —Birmingham
- £24,000 - £30,000 a year
- Full-time
- Machine learning
- IT
- Communication skills
- Annual leave
- Employee discount

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customer resolutions jobs near wordsley, sts

Operations Administrator

Beck Prosper Ltd -
Kingswinford

Quick apply

Job details

Permanent | Full-time
£25,500 - £27,000 a year

Benefits

Free parking
Referral programme
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office
Administrative experience
Organisational skills
Computer skills
Communication skills
Time management
Office experience

Full job description

Job Overview

We are seeking a highly organised and detail-oriented Operations Administrator to join our team. This role involves providing essential administrative support to ensure the smooth functioning of daily operations within our organisation. The ideal candidate will possess strong computer skills, excellent organisational abilities, and prior office experience. This paid position offers an excellent opportunity for individuals looking to develop their administrative expertise within a professional environment.

Job Function/Purpose:

The Operations Administrator provides comprehensive administrative and operational support to ensure the smooth day-to-day running of the Operations Department. The role is responsible for managing order documentation, printing and sorting works orders, providing console and system support, maintaining operational records, and assisting operational teams with a variety of administrative functions. The post holder will act as a key point of contact, ensuring accuracy, efficiency, and excellent service across all operational activities.

Key Responsibilities

Order Management

· Print, process, and distribute works orders in a timely and accurate manner.

· Sort and organise orders according to operational requirements, routes, departments, or customer specifications.

· Monitor order status and update relevant systems with accurate information.

· Liaise with operational teams to resolve order discrepancies or issues.

· Maintain order documentation and records in line with company procedures.

· Support the tracking of customer orders from receipt through to completion.

· Sork in progress stock checks.

Operations Administration

· Provide administrative support across all areas of the Operations Department.

· Prepare, maintain, and update operational reports, spreadsheets, and databases.

· Ensure all operational paperwork is completed, filed, and archived correctly.

· Assist in the preparation of departmental KPIs and performance reports.

· Coordinate and distribute operational communications as required.

· Support operational planning and scheduling activities.

Console & Systems Support

· Provide first-line support for operational systems and consoles.

· Monitor system activity and escalate issues when required.

· Assist colleagues with system access, navigation, and troubleshooting.

· Maintain accurate records of system incidents and resolutions.

· Support the implementation of process improvements within operational systems.

General Operational Support

· Act as a central point of contact for operational queries.

· Assist supervisors and managers with administrative tasks and projects.

· Support stock, equipment, and consumable ordering where required.

· Support continuous improvement initiatives and operational audits.

· Ensure compliance with company procedures, health and safety requirements, and quality standards.

General Administrative Duties

· Answer telephone and email enquiries professionally.

· Manage incoming and outgoing correspondence, when required.

· Maintain filing systems, both electronic and paper based.

· Provide cover for other administrative roles during periods of absence or increased workload.

· Undertake any other reasonable duties associated with the role as required by management.

Knowledge, Skills & Experience

Essential

· Previous administrative experience within a fast-paced operational environment.

· Strong organisational and time management skills.

· Excellent attention to detail and accuracy.

· Good working knowledge of Microsoft Office applications, particularly Excel, Word, and Outlook.

· Ability to manage multiple tasks and prioritise workload effectively.

· Strong communication and interpersonal skills.

· Ability to work independently and as part of a team.

Desirable

· Experience of works order processing.

· Familiarity with operational management systems.

· Experience of producing reports and analysing operational data.

· Experience in the bolting and fasteners industries

Personal attributes

· Proactive and self-motivated.

· Reliable and dependable.

· Strong problem-solving ability.

· Flexible approach to changing priorities.

· Positive attitude with a customer-focused mindset.

· Professional and confidential in handling sensitive information.

· Keen eye for detail.

KPI’s- Key performance Indicators

· Accuracy of order processing and documentation.

· Timeliness of order printing and distribution.

· Administrative task completion within agreed deadlines.

· Data accuracy and reporting standards.

· Internal customer satisfaction.

· Compliance with operational procedures and company policies.

This position is suitable for individuals eager to contribute to organisational success through efficient administrative support while developing their professional skill set in a dynamic environment.

Pay: £25,500.00-£27,000.00 per year

Benefits:

Free parking
On-site parking
Referral programme

Work Location: In person

Quick apply

Refine Your Search

customer resolutions jobs in wordsley, sts

Operations Administrator

Customer Care Coordinator

Customer Services Team Leader (Contact Centre Based)

Customer Insight Officer - Complaints

Complaints Coordinator

Business Support and Customer Service Specialist

Customer Service Advisor

Watch Repairs Administrator

Customer Service Advisor

Junior I.T. Support Technician

Community Housing Officer

Claims Handler - Commercial & Schemes

Field Service Coordinator

Home Claims Handler

IT Support Technician

Telecoms Support Desk Engineer

International Customer Service Specialist

IT Service Desk Analyst

App Support Analyst

Customer Claims Specialist

I want to receive the latest job alerts for customer resolutions in wordsley, sts

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