Technical service representative Work, Jobs (with Salaries)

Technical Service Representative
Scottish Galvanizers Ltd , part of Wedge Group —Glasgow
- £30,000 - £35,000 a year
- 8 hour shift
- Quality control
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
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Technical Service Representative

Scottish Galvanizers Ltd , part of Wedge Group
Glasgow

Quick apply

Job details

Permanent | Full-time
£30,000 - £35,000 a year
11 days ago

Benefits

Free parking
Cycle to work scheme
Free flu jabs
Company pension
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Quality management
ISO 9001
Quality control
Communication skills

Full job description

About us

An exciting opportunity has arisen for a Technical Services Representative to join our busy team at Scottish Galvanizers Ltd, based in Glasgow, G41 1RR. We are part of Wedge Group Galvanizing, a successful family-owned business offering secure employment to its employees for over 150 years. We have 14 sites nationwide and apply corrosion protection to all the steel you regularly see around you such as street furniture, lampposts, bridge beams and even football stadiums through our galvanizing process.

You won’t just be joining a business; you’ll be part of a group that can offer you opportunities and development for the whole of your career!

We pride ourselves on caring for each other, with fairness and trust at our core. If you have similar values, you might find us to be a great place to work.

What’s the role?

As a Technical Services Coordinator you will help to deliver our Company’s mission being the ‘UK’s Galvanizer of choice’ through championing high-quality products and service to all our customers. Using structured problem-solving techniques such as corrective and preventative actions, 5 why and 8D you will evaluate and drive quality performance.

Main duties include:

Performing quality compliance audits on the finished product, reporting and analysing the data.
Manage the site quality management system, as part of the organization’s ISO 9001 accreditation.
Manage the chemical and metallurgical process line.
Monitor and manage the complaints system, looking for opportunities to improve quality and service.
Champion the use of structured problem solving (e.g., corrective action system, 5 Why, 8D)
Provide technical support and guidance.
Maintain and calibrate measuring equipment.
Ensure compliance with industry standards, safety regulations, and company policies.
Manage the site environmental management system as the organization achieves ISO 14001 accreditation

Who would suit this role?

You will be analytical and able to continuously improve processes to provide the best quality.

Have excellent communication and interpersonal skills, with the ability to build effective relationships.

Knowledge of the galvanizing process or ISO 9001 is advantageous but not essential.

What are the benefits?

Secure employment with a long-standing supportive business with opportunity for advancement.
40-hour contract with gross pay between £30,000 – £35,000.
Seasonal bonus based on company performance.
Annual pay reviews.
25 days holiday (plus statutory days) per calendar year – 5 days more than the legal requirement.
Enhanced pay for other leave (sick, paternity, maternity etc.).
Company pension scheme beyond the legal minimum requirements.
Employment protection and death in service.
Employee Assistance Programme – offering free wellbeing (mental and physical) and financial advice and support.
Employee discount scheme including restaurants, holidays, retail vouchers and more.
Cycle to Work Scheme.
Private medical insurance.
Annual free flu vaccinations.
Long service awards.
Company share purchase opportunity.
Free parking.

What are the hours?

Working Monday to Friday inclusive, in 8-hour slots, at some point between 07:00 – 18:00.

How to apply?

If this sounds like a job that might be right for you, please click apply or apply on our careers page at www.wedge-galv.co.uk

Wedge Group Galvanizing is an equal opportunities employer, we strive to create an inclusive culture where everyone is valued and welcomed.

Job Types: Full-time, Permanent

Pay: £30,000.00-£35,000.00 per year

Ability to commute/relocate:

Glasgow G41 1RR: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you have any experience in quality control, quality management or a similar field? Please feel free to capture any relevant experience here from related roles.

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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