Support bank Work, Jobs in London (with Salaries)

Weekened Customer Service Agent
Forest —London
- Weekend availability
- Remote
15h
Customer Support Assistant
urbanest —London
- From £28,860 a year
- Weekend availability
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
Financial Crime and Money Laundering Prevention Internship - UK
Capitex —London
- Part-time
- Hybrid work
- No experience needed
- Financial services
- Communication skills
Quick apply
Education Administrator
University College London —London
- £36,433 - £41,833 a year
- Full-time
- Hybrid work
- Administrative experience
- Communication skills
- Office experience
- Annual leave
- Employee assistance programme
3d
Customer Care Advisor
The Bread Factory —London
- Weekend availability
- Customer service
- Bakery
- IT
- Employee discount
Customer Service Assistant
WithYou —London
- £26,250 a year
- Administrative experience
- Organisational skills
- IT
- Annual leave
- Referral programme
3d
Bank Referral and Intake Coordinator
Central London Community Healthcare NHS Trust —London
- £17.48 an hour
- Part-time
- Rehabilitation centre
8h
Customer Service Advisor - Bank
Bupa —London
- £13.77 an hour
- Part-time
- CRM software
- Administrative experience
- Medical terminology
- Annual leave
- Referral programme
Quick apply
4d
Project Support Officer
Tower Hamlets —London
- £42,264 - £44,235 a year
- Research
- Administrative experience
- Annual leave
12d
Transport Support and Enforcement Officer (TSE1)
Transport for London —London
- £37,224 a year
- Weekend availability
- Customer service
- Annual leave
- Employee assistance programme
3d
Centre Administrator
University College London —London
- £36,433 - £41,833 a year
- Full-time
- Hybrid work
- Administrative experience
- University
- Communication skills
- Annual leave
- Employee assistance programme
14d
Police Community Support Officer - Inner London
British Transport Police —London
- £28,486.92 a year
- Weekend availability
- Customer service
- Communication skills
- Annual leave
Quick apply
Client Care Assistant
Medivet Group Ltd —London
- Weekend availability
- Front desk
- Annual leave
- Employee discount
Operations Support Executive (Night Shifts)
First Mile —London
- £34,500 - £37,000 a year
- Weekend availability
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
C4 Coordinator
Transport for London —London
- £38,115 a year
- Weekend availability
- Hybrid work
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
- Employee discount
Sales Assistant - Canary Wharf
iSmash —East London
- £27,109.31 a year
- Full-time
- Customer service
12d
Outreach Support Worker (Westminster/Camden)
LDN London —London
- £14.80 - £16.59 an hour
- Weekend availability
- Organisational skills
- Communication skills
- Annual leave
4d
Area Administrative Assistant (Area Support)
London Fire Brigade —London
- £31,132 - £36,723 a year
- Hybrid work
- English
- Databases
- Communication skills
- Employee discount
6d
Office Assistant
Williams Lea —London
- £30,305 a year
- Full-time
- Continuous improvement
- Data entry
- In-person
- Referral programme
4d
Store Assistant
Aldi —London
- £14.88 - £15.20 an hour
- Day shift
- Customer service
- Annual leave

I want to receive the latest job alerts for support bank in london

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Weekened Customer Service Agent

Forest -
London

Apply Now

Job details

15 hours ago

Benefits

Private medical insurance

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
Customer interaction

Full job description

Hours & Location:

Hours:
Saturday & Sunday 12pm-8pm

Location: Remote in the UK

A bit about Forest

We’re Forest. You know, those shared ebikes in London that look like trees. We’re London’s most sustainable shared ebike operator. We bridge the gap between affordability and sustainability, using advertising revenue to offer all users up to 30 free minutes per ride. Our mission is to help cities move greener—and we’re growing fast.

A bit about the role

We're on the hunt for a friendly, hardworking, and all-around great communicator who cares passionately about delivering top-notch experiences to our users. As our Support & Community Champion, you'll be the eyes and ears of Forest, answering all their questions and resolving any issues via phone, email, or live chat. We hate robotic conversations, so we keep things warm and bubbly - just like you!

Your key responsibilities include:

Being the voice of Forest to new and existing customers via email, phone call, and live chat.
Collecting and sharing customer feedback & insights with the rest of the team for potential improvements to our operations, product, and technology.
Proactively reaching out to customers who may require support by analysing live journeys.
Completing background tasks such as identify verifications, damage reports, ending abandoned rides and other tasks.
Reporting and flagging any bugs immediately to the correct team.
Helping to form our culture and tone of voice, and bring a fresh pair of eyes to everything.
Supporting the Senior Support & Community Manager with any ad-hoc tasks.

Who you are:

You've previously worked in a B2C customer service role (1-2 years of experience)
You're an excellent communicator, both written and verbal.
You’re proactive, you don’t wait for problems, you prevent the problems.
You're Tech Savvy and can learn new systems and software quickly.
You can work independently as well as part of a team and can adapt quickly to any situation.
You have great emotional intelligence - you can relate to anybody, especially with frustrated people.
You have impeccable attention to detail and are well-organised.
You know how to have a laugh and have fun! (who says work has to be boring).

Bonuses but not essential:

You’ve worked closely with other teams in a business (such as Tech, Marketing, Operations) to resolve problems with the product or service.
You're flexible with your working hours and can accommodate overtime opportunities.

What you’ll get in return

Free Forest bike rides for you and a +1 if you’re based in London

25 days holiday pro rata + bank holidays

Private Medical Insurance and Health Insurance Cashplan

‍️Therapy and career coaching sessions through MYNDUP

Annual personal development budget

Enhanced Parental Leave

Regular Socials

Birthday off

Childcare salary sacrifice

Equal opportunities

Forest is an equal opportunities employer. We invest in diversity, assure equality and promote expression. We do not accept any form of harassment, bias or discrimination towards applicants and employees.

If you'd like to share your pronouns, please let us know.

If there are any reasonable adjustments we can include to make our application process easier for you (due to disability, neurodiversity or anything else) please let us know so we can support you.

Want to create a greener future with us? Join us, and Let's reForest the world together!

Apply Now

Refine Your Search

support bank jobs in london

Weekened Customer Service Agent

Customer Support Assistant

Financial Crime and Money Laundering Prevention Internship - UK

Education Administrator

Customer Care Advisor

Customer Service Assistant

Bank Referral and Intake Coordinator

Customer Service Advisor - Bank

Project Support Officer

Transport Support and Enforcement Officer (TSE1)

Centre Administrator

Police Community Support Officer - Inner London

Client Care Assistant

Operations Support Executive (Night Shifts)

C4 Coordinator

Sales Assistant - Canary Wharf

Outreach Support Worker (Westminster/Camden)

Area Administrative Assistant (Area Support)

Office Assistant

Store Assistant

I want to receive the latest job alerts for support bank in london

Related Searches

Explore jobs in more locations

Hours & Location:

A bit about Forest

A bit about the role

Your key responsibilities include:

Who you are:

Bonuses but not essential:

What you’ll get in return

Equal opportunities

Jobseeker tools

Employer Tools

Browse

Stay Connected