Process lead Work, Jobs in Sutton Scotney, Ham (with Salaries)

Senior Customer Experience Manager
Novuna —Newbury
- £60,000 a year
- Full-time
- Hybrid work
- Team management
Head of PMO
Hampshire County Council —Winchester
- £82,339 - £92,410 a year
- Temporary
- Hybrid work
- Travel
- Leadership
7d
Head of Delivery
Hampshire County Council —Winchester
- £82,339 - £92,410 a year
- Temporary
- Hybrid work
- Travel
7d
Manufacturing Excellence Process Lead (18 Month FTC)
PepsiCo —Reading
- In-person
- Communication skills
Production Manager
Proptech Aero Ltd —Lee-on-the-Solent
- £58,000 - £68,000 a year
- Full-time
- Maintenance
- Continuous improvement
- Mentoring
- Free parking
Quick apply
9d
Systems & Database Administrator
More House School —Farnham
- £45,000 - £50,000 a year
- 8 hour shift
- IT
- In-person
- School
Quick apply
6d
Healthy Lifestyle Advisor
ICE Creates —West Berkshire
- £26,227.50 a year
- Weekend availability
- Hybrid work
- CRM software
- No degree
- Travel
- Health & wellbeing programme
- Sick pay
Quick apply
6d
Client Care Lead
Right at Home Solent & Southampton —Fareham
- £25,000 - £29,000 a year
- Organisational skills
- Leadership
- Communication skills
Quick apply
BNG Consultant
AECOM —Basingstoke
- Full-time
- Hybrid work
Crown Court Clerk
HM Courts & Tribunal Service —Winchester
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
7d
Customer Success Manager
Mysoft —Church Crookham
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Travel
- Free parking
- Employee assistance programme
Quick apply
14d
Quality Assurance Coordinator
Pinnacle Foods —Alton
- From £28,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Continuous improvement
- Free parking
Quick apply
8d
General Operative
M Group —Andover
- Overtime
- Maintenance
- Communication skills
- Annual leave
- Employee assistance programme
Integration Test Lead
Leidos —Fareham
- £47,600 - £61,000 a year
- Full-time
- Hybrid work
- Java
- Organisational skills
- Linux
- Annual leave
- Work from home
6d
Metadata Lead
Claims Recruitment Services —Eastleigh
Material Scientist - Polymer Formulation & Material Develpoment
Circular11 —Fareham
- £30,000 - £40,000 a year
- Full-time
- Laboratory experience
- Master's degree
- Quality control
Quick apply
Performance Lead
VodafoneThree —Newbury
- Full-time
- Hybrid work
- Communication skills
Quick apply
Programme Manager
Southampton City Council —Southampton
- £65,222 - £73,834 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
9d
Capture Manager
Leidos —Whiteley
- £75,800 - £99,800 a year
- Full-time
- Sales
- Business development
- IT
- Annual leave
- Work from home
QSHE Manager
Cross Rental Services Group —Andover
- Continuous improvement
Quick apply

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process lead jobs near sutton scotney, ham

Senior Customer Experience Manager

Novuna -
Newbury

Apply Now

Job details

Full-time
£60,000 a year

Qualifications

Power BI
Team management

Full job description

Hybrid

Newbury

Customer Service & Operations

Full Time

Closing on: Aug 7 2026

circa £60,000 plus car (£5,100) and bonus

Excited by the power of technology to simplify, improve and innovate? Love turning great ideas into smarter digital experiences? Ready to redefine the vehicle leasing experience for thousands of customers and play a key role in shaping a customer-first strategy that drives real impact?

If your answer is 'yes' then, keep reading.

Who we are.

From personal leasing for individual customers through to managing entire fleets for some of the UK's best-known brands. At Novuna Vehicle Solutions We're leading the way with Electric Vehicle Leasing, Alternative Fuels and Fleet Electrification. From installing home-charging units for individual drivers to helping our commercial fleet customers select vehicles and plan their infrastructure.

What you'll do.

You'll join our Customer Experience team at Novuna Vehicle Solutions, where you'll play a pivotal role in shaping how customers experience our brand. Working at the heart of our customer strategy, you'll turn insight into action, drive meaningful improvements, and help deliver outstanding customer outcomes while supporting commercial success.

Reporting to our Head of Customer Experience Insight, you'll influence strategy, lead change, and champion initiatives that enhance the customer experience. Managing a team of two, you'll work closely with colleagues, suppliers and stakeholders across multiple locations to drive progress and deliver results.

You'll also:

Drive customer service performance improvements through actionable insight and data-led decision making
Champion digital transformation, leveraging technology to create seamless customer journeys and smarter processes
Lead and develop a high-performing team, empowering colleagues to deliver their best work every day
Be the voice of the customer, influencing senior stakeholders and shaping decisions that improve customer outcomes and business performance

What you'll bring.

You're passionate about creating exceptional customer experiences and driven by the opportunity to make a real impact. Combining strategic thinking with a customer-first mindset, you can turn insight into action and identify opportunities that deliver meaningful improvements.

A natural collaborator and influencer, you're confident building relationships with senior stakeholders, bringing people together around a shared vision and driving positive change across the organisation. You thrive in a fast-paced environment, balancing big-picture thinking with a practical focus on delivery, outcomes and continuous improvement.

You'll be a great fit if you:

Have deep expertise in customer experience, service excellence and customer-centric strategy
Embrace digital innovation and have experience leveraging automation, Power Platform, Power BI and Copilot to transform customer journeys and business processes
Excel at building relationships, influencing stakeholders and driving change across complex organisations
Are an inspiring leader who develops talent, builds engagement and creates high-performing teams that deliver results

What's in it for you?

Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.

Our offer to you includes:

An excellent bonus scheme
Company car or cash alternative – with fantastic EV incentives
Flexible hybrid working
25 days' holiday, plus bank holidays and the option to buy/sell 5 days
Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

Being yourself.

At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.

Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.

#LI-Hybrid

What makes working here different?

At Novuna, you’ll find a supportive, inclusive culture where people are encouraged to be themselves and do their best work. We offer real opportunities to learn and grow, the freedom to make a difference, and the time and trust you need to shine — all while being part of a business that genuinely cares about its people and its impact.

Ready to apply?

Step 1:

Apply for the role via careers.novuna.co.uk

Step 2:

If you match the role criteria we'll contact you for a telephone interview.

Step 3:

We’ll carry out a face to face or online interview (and we may request a second interview if the role you're applying for is a more specialist role).

Step 4:

We’ll contact you with feedback, and maybe even a job offer.

Apply Now

Refine Your Search

process lead jobs in sutton scotney, ham

Senior Customer Experience Manager

Head of PMO

Head of Delivery

Manufacturing Excellence Process Lead (18 Month FTC)

Production Manager

Systems & Database Administrator

Healthy Lifestyle Advisor

Client Care Lead

BNG Consultant

Crown Court Clerk

Customer Success Manager

Quality Assurance Coordinator

General Operative

Integration Test Lead

Metadata Lead

Material Scientist - Polymer Formulation & Material Develpoment

Performance Lead

Programme Manager

Capture Manager

QSHE Manager