Servicenow cmdb Work, Jobs in London (with Salaries)

Senior Consultant - ServiceNow Functional Consultant - Warwick
Infosys —London
- Analysis skills
- Continuous improvement
- Communication skills
3d
ServiceNow Developer- London or Leeds
FDM Group —London
- Hybrid work
- JavaScript
- Scripting
- APIs
- Annual leave
Desktop Support Engineer
Cognizant —London
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
13h
IT Asset, Licensing & Procurement Analyst
Charles Stanley —London
- Full-time
- Microsoft Excel
- Contracts
- IT
2d
Data & AI Network Ops Lead
Capgemini Sogeti —London
- Azure
- AWS
- Leadership
Overseas Contractor
LTM —London
- Hybrid work
- Azure
- Oracle
- Windows
Quick apply
Senior Manager, Hardware and Software Asset Management
KBR —Leatherhead
- Full-time
- Oracle
- Analysis skills
- Presentation skills
Global Product Director - IT Asset Management
Boston Consulting Group —London
- Full-time
- Analysis skills
- APIs
- IT
Azure Platform Engineer
Forsters —London
- Overtime
- Azure
- DevOps
- SQL
3d
Network Engineer - L3
Claranet —London
- Weekend availability
- Hybrid work
- Azure
- English
- AWS
13d
Director, Platform Architects - EMEA UK/Ire
ServiceNow —Staines-upon-Thames
- Full-time
- Hybrid work
- Travel
Quick apply
Principal - Program & Project Management
LTM —London
- Full-time
- Customer service
- Driving
- Internship
Quick apply
ITOM Product Owner
Centrica —Windsor
- Hybrid work
- Travel
- Communication skills
10d
Lead Service Architect
Synapri —London
- Hybrid work
Senior ServiceNow Certified Technical Architect
Cognizant —London
- Full-time
- Hybrid work
- Azure
- AWS
- JavaScript
1d
ServiceNow Project Manager
Wipro Limited —London
- Project management
- Agile
- IT
2d
Digital Workspace & Productivity Lead
Veolia ES (UK) Limited —London
- Up to £40,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Communication skills
- Employee discount
Quick apply
5h
IT Change Manager
Howden Group Holdings —London
- Full-time
- Hybrid work
- IT
- Financial services
Sr. FinOps Engineer (68022)
Hitachi —London
- Full-time
- Microsoft Excel
- Azure
- Oracle
9d
Sr. FinOps Engineer (68022)
Hitachi Rail —London
- Full-time
- Microsoft Excel
- Azure
- Oracle
9d

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Senior Consultant - ServiceNow Functional Consultant - Warwick

Infosys -
London

Apply Now

Job details

3 days ago

Qualifications

Analysis skills
Continuous improvement
ITIL
ServiceNow
Communication skills

Full job description

Role – Senior Consultant
Technology – ServiceNow Functional Consultant
Location – United kingdom, Warwick

Key Skills:

Technical: ServiceNow ITSM, ITIL, process design, functional consulting, requirements analysis, solution design, CMDB, service catalogue, workflow design, user stories, acceptance criteria, UAT, Agile delivery, reporting and stakeholder management.

Soft Skill:

Strong understanding of ITIL processes, ITSM operating models and ServiceNow platform capabilities.
Strong analytical, problem-solving and solution design skills.
Excellent stakeholder management, facilitation, verbal communication and written communication skills.
Experience working across the full project lifecycle from discovery and design through to implementation, adoption and continuous improvement.
Experience working with geographically distributed customers and onshore/offshore delivery teams.
Ability to work cross-functionally, influence decisions, coordinate across teams and share information to support aligned delivery.

Key Responsibilities:

Lead functional discovery, process design and requirement validation workshops with business stakeholders, product owners and delivery teams.
Translate business requirements into scalable ServiceNow functional designs aligned with ITIL, ITSM best practices and platform out-of-the-box capabilities.
Define and govern future-state processes, workflows, service catalogue structures, approval models, SLAs and user experience flows.
Provide functional direction on process design, solution options, requirement prioritiation and ServiceNow capability fitment.
Review and approve functional specifications, user stories, acceptance criteria, process flows and solution design documentation.
Act as the functional liaison between business stakeholders, architects, developers, testers and project delivery teams to ensure requirements are clearly understood and implemented.
Support backlog refinement, sprint planning, solution walkthroughs, demos, UAT planning, defect triage and business validation activities.
Support business readiness, training, change adoption, go-live transition, hypercare and continuous improvement activities.
Guide and mentor business analysts and functional team members, providing day-to-day direction and quality assurance across deliverables.
Build trusted relationships with senior stakeholders and communicate complex functional concepts clearly to both technical and non-technical audiences.

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

All aspects of the hiring process and employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer

Apply Now

Refine Your Search

servicenow cmdb jobs in london

Senior Consultant - ServiceNow Functional Consultant - Warwick

ServiceNow Developer- London or Leeds

Desktop Support Engineer

IT Asset, Licensing & Procurement Analyst

Data & AI Network Ops Lead

Overseas Contractor

Senior Manager, Hardware and Software Asset Management

Global Product Director - IT Asset Management

Azure Platform Engineer

Network Engineer - L3

Director, Platform Architects - EMEA UK/Ire

Principal - Program & Project Management

ITOM Product Owner

Lead Service Architect

Senior ServiceNow Certified Technical Architect

ServiceNow Project Manager

Digital Workspace & Productivity Lead

IT Change Manager

Sr. FinOps Engineer (68022)

Sr. FinOps Engineer (68022)

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