Contact centre sales & solution Work, Jobs in Albrighton, Shr (with Salaries)

Contact Centre Sales Advisor
LTK Consultants Ltd —Birmingham
- £26,500 a year
- Full-time
- CRM software
- Free parking
- Employee discount
Quick apply
Sales Advisor (Contact Centre)
CityEnds —Birmingham
- £13.95 - £14.50 an hour
- Full-time
- Hybrid work
- Sales
- Customer service
- Driving
- Employee discount
Quick apply
4d
Inbound Sales Advisor
Rightio Subcontractor Ltd —Oldbury
- £26,436.80 - £31,000.00 a year
- Full-time
- CRM software
- Customer service
- Free parking
- Store discount
Quick apply
5d
Sales Assistant
DULUX DECORATOR CENTRE —Birmingham
- £13.18 an hour
- Every weekend
- Customer service
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
12d
OFFICE & FINANCE ADMINISTRATOR
HotelBiz: Hotel Business Solutions —Shrewsbury
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- CRM software
- Hospitality
Quick apply
4d
Salesforce Project Delivery Manager
Echo Managed Services —Walsall
- £70,000 - £80,000 a year
- Full-time
- Salesforce
- Agile
- Leadership
- Employee assistance programme
- Employee discount
12d
Key Account Manager
Eco2Solar —Droitwich
- Up to £45,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Annual leave
Planning Director
Croud —Shrewsbury
- £55,140 - £62,640 a year
- Hybrid work
- Microsoft Powerpoint
- Presentation skills
- Communication skills
- Life insurance
Quick apply
Quality Manager
Trifast —Walsall
- Full-time
- Continuous improvement
- Quality control
- Training & development
- Annual leave
- Employee assistance programme
GCT Managed Services Global - Tax Senior Manager
KPMG —Birmingham
- Full-time
- Business development
- Communication skills
- Tax experience
Managed Services Director - Tax Reporting & Compliance
KPMG —Birmingham
- Part-time
- Business development
- Mentoring
- Communication skills
Key Account Support Executive
Culligan UK limited —Wolverhampton
- £26,000 - £30,000 a year
- Full-time
- CRM software
- Analysis skills
- Bachelor's degree
- Free parking
- Employee assistance programme
Quick apply
11d

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Contact Centre Sales Advisor

LTK Consultants Ltd -
Birmingham

Quick apply

Job details

Permanent | Full-time
£26,500 a year

Benefits

Free parking
Company pension
Company events
Employee discount
Referral programme
On-site parking

Qualifications

Live chat
CRM software
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Customer interaction
Outbound calling

Full job description

Contact Centre Sales Advisor (£26,500 + bonus)

LTK Consultants Ltd is a Birmingham based leading Automotive Consultancy working with top brands such as Vauxhall, Peugeot Vauxhall, and Fiat. Our contact centre is the foundation of our company focusing on Vehicle Sales, customer care, whether that be Parts, Service, or Accident Repair.

We have a strong reputation for providing outstanding customer service and we are looking to expand our team within our branch located in the Birmingham Business Park. We are looking for team members who are self-motivated, enthusiastic, and likeminded to join us.

Responsibilities:

To be the first point of contact for inbound calls for customers interested in a new vehicle
Provide outstanding customer service solutions to all customers
Outbound calls to customers who have expressed an interest online
Establish the customers’ needs by building a rapport and qualifying the customers’ requirements.
Follow call scripts and company procedures for smooth interactions
Log detailed and accurate notes on the in-house systems
Ensure all customer interactions are recorded for future reference
Use of the CRM and booking systems to build an accurate profile of the customer needs
Follow all data protection regulations and adhere to call handling guidelines
Achieve and exceed daily, weekly and monthly appointment targets.
This role will consist of a mixture of inbound and outbound calls, on average this will total around 120 calls per day

Skills and Experience:

2+ years customer service will be essential for this role
Sales experience is desirable
Automotive experience is desirable
Live chat experience is desirable

Personal Specification:

Receptive to constructive feedback and committed to continuous improvement
Demonstrates maturity and self-confidence, while working effectively as part of a team
Courteous and approachable with both customers and colleagues
Communicates clearly and concisely, adjusting pace as needed
Takes responsibility for their actions and personal growth
Consistently professional, showing respect to others at all times
Eager to learn and expand knowledge
Enthusiastic, with a positive and passionate attitude

Hours and Shifts:

This role will consist of weekly shift patterns, within the openings hours below. 40 hours per week as standard. (1 in 3 weekends, with the days back in the week)

Opening hours:

Mon-Fri 8:00am – 7:00pm

Saturday 9:00am – 5:30pm

Sunday 10:00am – 4:00pm

Benefits:

Full Induction & Comprehensive Training
30 days holidays including Bank Holidays
Additional days holiday for your birthday
Contributory Pension Scheme
Health Cash Plan
Rewards Cash Plan
Length of Service Awards
Active Career Progression
Incentives (love2shop, vouchers, lunches bought etc)

Job Types: Full-time, Permanent

Pay: £26,500.00 per year

Benefits:

Company events
Company pension
Employee discount
Free parking
On-site parking
Referral programme

Work Location: In person

Quick apply

Refine Your Search

contact centre sales & solution jobs in albrighton, shr

Contact Centre Sales Advisor

Sales Advisor (Contact Centre)

Inbound Sales Advisor

Sales Assistant

OFFICE & FINANCE ADMINISTRATOR

Salesforce Project Delivery Manager

Key Account Manager

Planning Director

Quality Manager

GCT Managed Services Global - Tax Senior Manager

Managed Services Director - Tax Reporting & Compliance

Key Account Support Executive

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