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Lettings Associate
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- £26,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply
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Lettings Manager/Assistant Manager - Godalming
Bourne Estate Agents —Godalming
- £40,000 - £50,000 a year
- Weekend availability
- Administrative experience
- Mentoring
- In-person
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- Hybrid work
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- Bachelor's degree
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1d
Partner Development & Growth Director
flatfair —London
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1x Customer Solutions Strategy & Commercial Lead (Contech/AI)
Contilio —London
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OneDome —London
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RealTrust —London
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1d

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Lettings Manager/Assistant Manager - Godalming
Bourne Estate Agents —Godalming
Work closely with sales colleagues as part of a proactive team to maximise opportunities across the business. Oversee a database of applicants from registration…
£40,000 - £50,000 a year
Quick apply

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Lettings Associate

Property Sense -
Stockport

Quick apply

Job details

Permanent | Full-time
£26,000 a year
8 days ago

Benefits

Free parking
Annual leave
Flexitime
Company pension
Company events
Transport links
On-site parking

Qualifications

CRM software
Sales
Customer service
Microsoft Office
Organisational skills
Communication skills

Full job description

Location: Stockport (Office-Based with Travel to Developments)
Department: Lettings Team
Reports To: Head of Leasing
Salary: £26,000 per annum + Commission/Bonus Scheme
Hours: Full-Time, 37.5 Hours per Week

About Us

At Property Sense, we're transforming the Build-to-Rent (BTR) sector through innovative PropTech-driven marketing and leasing solutions. Working with some of the UK's leading developers and operators, we help lease developments faster by connecting prospective tenants with exceptional homes.

As our business continues to, we're looking for a motivated and enthusiastic Junior Lettings Associate to join our team. This is an excellent opportunity for someone looking to start or develop a career in property, lettings, sales, or customer service within a fast-paced and supportive environment.

The Role

As a Junior Lettings Associate, you'll play a key role in supporting the leasing process from initial enquiry through to move-in. You'll be the first point of contact for prospective tenants, helping to deliver an outstanding customer experience while learning all aspects of the lettings journey.

This role is ideal for someone who enjoys working with people, has strong communication skills, and is eager to build a successful career in the property industry.

Key Responsibilities

Customer Enquiries & Tenant Support

Respond promptly and professionally to enquiries via phone, email, web portals, and social media.
Provide prospective tenants with accurate information about available properties and developments.
Follow up on all leads and enquiries to maximise conversion opportunities.

Viewings & Property Tours

Arrange and assist with property viewings.
Conduct property tours and showcase the features and benefits of developments.
Create a welcoming and positive experience for prospective tenants.
Gather and report viewing feedback to the wider team.

Administration & CRM Management

Update applicant details, viewing notes, and tenancy progress.
Ensure all customer interactions are recorded and tracked efficiently.
Support the preparation and processing of tenancy applications.

Team Collaboration

Work closely with colleagues across sales, marketing, and operations.
Attend team meetings and contribute updates on enquiries, viewings, and applications.
Support wider business objectives and maintain high standards of customer service.

What We're Looking For

Essential

Excellent verbal and written communication skills.
Strong customer service skills with a friendly and professional approach.
Good organisational skills and attention to detail.
Comfortable using Microsoft Office and learning new systems.
Ability to manage multiple tasks and prioritise workload effectively.
Positive attitude with a willingness to learn.
Strong work ethic and a proactive mindset.
Full right to work in the UK.

Desirable

Previous experience in customer service, sales, retail, or administration.
Exposure to property, lettings, estate agency, or Build-to-Rent environments.
Experience using CRM systems or property portals.

Personal Attributes

We're looking for someone who is:

Enthusiastic and eager to develop a career in property.
Confident speaking with customers both on the phone and face-to-face.
Personable, approachable, and professional.
Resilient and able to work in a target-driven environment.
A strong team player who enjoys collaborating with others.
Solution-focused with a positive attitude.

What We Offer

Competitive salary with commission and bonus opportunities.
24 days annual leave plus bank holidays.
Flexible working arrangements.
Modern office environment in central Stockport.
Free parking.
Ongoing training and career development.
Clear progression opportunities into Lettings Associate and Senior Lettings roles.
Regular team socials and wellbeing initiatives.
Supportive, ambitious, and collaborative culture.

If you're passionate about property, enjoy helping people, and want to grow your career within a fast-growing business, we'd love to hear from you.

Pay: £26,000.00 per year

Benefits:

Company events
Company pension
Flexitime
Free parking
On-site parking
Transport links

Ability to commute/relocate:

Stockport SK1 1EB: reliably commute or plan to relocate before starting work (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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