Desktop support Work, Jobs (with Salaries)

IT Support Technician
Fengxun Technology Solutions —London
- £2,400 - £2,800 a month
- Full-time
- Microsoft Outlook
- Computer literacy
- SharePoint
- Free parking
Quick apply
3d
Technical Support Engineer
Total IT Global —Elgin
- £27,000 - £30,000 a year
- Full-time
- Computer literacy
- Windows
- Travel
- Flexible schedule
Quick apply
4d
Desktop Support Engineer
Glo-networks Ltd —Derby
- £25,000 - £35,000 a year
- Full-time
- Remote
- Maintenance
- Work from home
Quick apply
IT Support Services Technician
Percepta —Glasgow
- £34,000 a year
- Overtime
- Remote
- Travel
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
Junior IT Support Engineer
Inizio —London
- Maintenance
- Continuous improvement
- Computer networking
5d
IT Intern (Part-time)
Imprivata —Uxbridge
- £19 - £20 an hour
- Part-time
- Customer service
- Maintenance
- Analysis skills
Junior IT Helpdesk Engineer
Charltons —Maidstone
- Weekend availability
- Windows
- In-person
- Communication skills
- Work from home
Quick apply
2d
Junior IT Support Technician
Code X London —London
- £25,500 - £32,000 a year
- Full-time
- Hybrid work
- Windows
- Analysis skills
- Linux
- Gym membership
- Life insurance
Quick apply
IT Support Technician
Hopwells Ltd —Ilkeston
- £30,000 - £35,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
3d
Technology Support Specialist
Vedder Price P.C. —London
- Monday to Friday
- Hybrid work
- Computer Science
- Computer literacy
- Bachelor's degree
1d
Desktop Support Engineer
Cognizant —London
- Full-time
- Hybrid work
- Google Suite
- Analysis skills
- Communication skills
9d
Technical Support Engineer
INDICOMSUR —Newtownabbey
- £38,000 - £40,000 a year
- Full-time
- Computer literacy
- English
- In-person
Quick apply
3d
IT Support Helpdesk Engineer - Onsite
Karmic Synergy —Llandudno
- £28,000 - £32,000 a year
- Weekend availability
- Hybrid work
- Google Suite
- In-person
- Communication skills
- Free parking
- Flexitime
Quick apply
1d
Technical Support Specialist
Absorb —London
- Full-time
- Remote
- Annual leave
4d
IT Support Technician
MAL Contractors (Civil Engineering) Ltd —London
- £24,420.00 - £47,101.73 a year
- Temporary
- Software troubleshooting
- Customer service
- Windows
Quick apply
IT Helpdesk Intern
Albourne Partners —London
- Windows
- Microsoft Office
- Internship
- Health & wellbeing programme
1st Line IT Support Technician
London Womens Clinic —London
- £22,500 - £23,500 a year
- Part-time
- Computer literacy
- Health & wellbeing programme
- Annual leave
Quick apply
1d
Desktop Support Engineer
Getronics —Wellingborough
- £30,000 - £35,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
10d
1st Line IT Support Technician
CCSW LTD —Cardiff
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Travel
- In-person
- Communication skills
- Annual leave
- Work from home
Quick apply
3d
ICT Technical Engineer - Infrastructure
Welsh Ambulance Service University NHS Trust —Cwmbran
- £32,557 - £39,631 a year
- Full-time

I want to receive the latest job alerts for desktop support

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Support Technician

Fengxun Technology Solutions
London

Quick apply

Job details

Permanent | Full-time
£2,400 - £2,800 a month
3 days ago

Benefits

Free parking
Private medical insurance
On-site parking

Qualifications

Technical troubleshooting
Desktop support
Operating systems
Microsoft Outlook
Computer literacy
Incident queue management
User account provisioning
Ticket management
Microsoft Office Suite
User account management
Computer hardware
Ticket management systems
Technical support incident logging
Network support
SharePoint
Technical writing
Customer support
IT incident logging
Application support
Mobile devices

Full job description

About the Role:

Fengxun Technology Solutions is looking for an IT Support Technician to join our team in London. You will provide practical technical support to employees and business clients, helping them resolve hardware, software, network and user access issues.

This position is suitable for someone who enjoys solving problems, communicating clearly and keeping technology running reliably. You will work with support colleagues, system administrators and external service providers to make sure technical requests are handled accurately and within agreed response times.

Why Work With Us?

The Environment:

You will join a professional and collaborative technology team where questions are encouraged and colleagues support one another when resolving complex technical issues.

Varied Technical Work:

You will support a range of laptops, desktop computers, business applications, user accounts, printers, mobile devices and network connections.

Practical Development:

You will gain hands on experience across several areas of IT support rather than being limited to a single system or repetitive task.

Career Growth:

We provide opportunities to strengthen your troubleshooting, Microsoft 365, networking and systems administration skills through practical experience and internal guidance.

Key Responsibilities:

User Support:

Respond to technical support requests by telephone, email, remote support tools and in person when required.

Hardware Support:

Set up, configure and troubleshoot desktop computers, laptops, monitors, printers and other workplace devices.

Software Support:

Install approved applications, resolve common software errors and assist users with operating systems and business tools.

Account Administration:

Create, update and disable user accounts while following company access control and data security procedures.

Microsoft 365 Support:

Assist users with Outlook, Teams, OneDrive, SharePoint and other Microsoft 365 services.

Network Troubleshooting:

Investigate basic internet, wireless network, virtual private network and office connectivity issues.

Device Preparation:

Prepare computers and equipment for new employees, replacements and office deployments.

Ticket Management:

Record support requests, troubleshooting actions and resolutions accurately in the service desk system.

Technical Documentation:

Create and update clear support guides, equipment records and troubleshooting instructions.

Escalation:

Recognise issues that require specialist assistance and provide complete information when escalating them to senior technical colleagues or service providers.

Security Support:

Help maintain secure working practices by reporting suspicious activity, applying approved updates and following password and access procedures.

Equipment Management:

Maintain accurate records of company devices, software licences and assigned technical equipment.

What We Are Looking For:

Experience:

Previous experience in IT support, technical customer service, service desk support or a similar technology based position is preferred.

Technical Knowledge:

Good working knowledge of Windows computers, common office applications, printers, user accounts and basic network troubleshooting.

Microsoft Skills:

Experience supporting Microsoft 365 applications such as Outlook, Teams, OneDrive and SharePoint is desirable.

Troubleshooting:

Ability to investigate technical problems logically, test possible solutions and explain the outcome clearly to users.

Communication:

Strong spoken and written English with the ability to explain technical information in a patient and understandable way.

Organisation:

Ability to prioritise several support requests, maintain accurate records and meet agreed response times.

Customer Service:

A helpful and professional approach when supporting users with different levels of technical knowledge.

Mindset:

You are practical, patient and dependable. You take ownership of support requests, remain calm when priorities change and focus on finding solutions that allow users to return to work quickly.

Pay: £2,400.00-£2,800.00 per month

Benefits:

Free parking
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

desktop support jobs

IT Support Technician

Technical Support Engineer

Desktop Support Engineer

IT Support Services Technician

Junior IT Support Engineer

IT Intern (Part-time)

Junior IT Helpdesk Engineer

Junior IT Support Technician

IT Support Technician

Technology Support Specialist

Desktop Support Engineer

Technical Support Engineer

IT Support Helpdesk Engineer - Onsite

Technical Support Specialist

IT Support Technician

IT Helpdesk Intern

1st Line IT Support Technician

Desktop Support Engineer

1st Line IT Support Technician

ICT Technical Engineer - Infrastructure

I want to receive the latest job alerts for desktop support

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected