Operational support grade Work, Jobs in Llandow, Vgl (with Salaries)

Administrative Assistant
Driver and Vehicle Licensing Agency —Swansea
- £24,548 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
7h
Health & Safety Support
Driver and Vehicle Licensing Agency —Swansea
- £26,607 a year
- Part-time
- Hybrid work
- Databases
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
7h
Transport Team Driver
Driver and Vehicle Licensing Agency —Swansea
- £26,607 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
7h
Stores and Logistics Manager
Driver and Vehicle Licensing Agency —Swansea
- £35,663 a year
- Part-time
- Presentation skills
- Continuous improvement
- Team management
- Annual leave
- Employee assistance programme
12d
Head of Data and AI Platforms
OFGEM —Cardiff
- £63,443 - £86,547 a year
- Full-time
- Hybrid work
- Presentation skills
- AI
- Annual leave
- Flexible schedule
14d
Performance Analyst
Driver and Vehicle Licensing Agency —Swansea
- £35,663 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Travel
- Annual leave
- Employee assistance programme
10d
Customer Service Helpdesk Operative Apprenticeship
Welsh Revenue Authority —Cardiff
- £27,302 - £29,291 a year
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Annual leave
- Language training provided
4d
Estates Planning Manager
South Wales Police —Bridgend
- £50,949 - £57,186 a year
- Full-time
- Hybrid work
- Travel
- Construction experience
- Budgeting
- Annual leave
- Work from home
5d
Bereavement Services Apprentice
Neath Port Talbot County Borough Council —Neath Port Talbot
- £24,796 a year
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Employee assistance programme
- Employee discount
14d
Senior Business Analyst
Maritime and Coastguard Agency —Cardiff
- £44,241 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Agile
- Annual leave
- Employee assistance programme
7d
Team Leader - Swansea Civil Justice Centre
HM Courts & Tribunal Service —Swansea
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Organisational skills
- Leadership
- Annual leave
- Employee discount
12d
Customer Service Advisor
Olleco —Newport
- £27,497 a year
- Full-time
- Communication skills
- Employee assistance programme
Quick apply
4d
Senior Product Manager
Companies House —Cardiff
- £53,540 - £57,250 a year
- Full-time
- Presentation skills
- Agile
- Leadership
- Annual leave
7h
Senior Operational Security Specialist
Driver and Vehicle Licensing Agency —Swansea
- £44,241 - £58,997 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Communication skills
- Free parking
- Annual leave
7d
Assistant Team Manager - Children Services
Newport City Council —Newport
- £30,000 - £49,282 a year
- Full-time
- Continuous improvement
- Communication skills
Commercial & Supply Chain Operations Manager
British Airways —Barry
- Full-time
- Engineering
- Data analysis skills
- Bachelor's degree
Collective Conciliator (Wales)
Advisory, Conciliation and Arbitration Service —Cardiff
- £46,750 - £49,810 a year
- Full-time
- Presentation skills
- Travel
- Conflict management
3d
Human Resources Business Partner Support - 12 month secondment/FTC
Network Rail —Baglan
- £30,000 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Customer service
- Computer literacy
Product Manager
Driver and Vehicle Licensing Agency —Swansea
- £44,241 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Team management
- Annual leave
- Employee assistance programme
7d
Team Leader - Swansea Crown Court
HM Courts & Tribunal Service —Swansea
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Organisational skills
- Leadership
- Annual leave
- Employee discount
7d

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Administrative Assistant

Driver and Vehicle Licensing Agency -
Swansea

Apply Now

Job details

Part-time | Full-time | Fixed term contract
£24,548 a year
7 hours ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Scanning
Presentation skills
Customer support
PRINCE2 Certification

Full job description

Details

Reference number

472961

Salary

£24,548

A Civil Service Pension with an employer contribution of 28.97%

GBP

Job grade

Administrative Assistant

Contract type

Fixed term

Length of employment

6 months

Business area

DVLA - Operations and Customer Service Directorate - Casework and Enforcement Group

Type of role

Operational Delivery

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available

Location
About the job
Benefits
Things you need to know
Apply and further information

Location

Swansea

About the job

Job summary

Can you stay focused and work hard to get the job done?

Have you enjoyed being part of a team and bringing a positive, enthusiastic attitude to your work each day?

Are you someone who would love to make a difference by supporting customers across the UK?

If so, wed love to hear from you!

This is an exciting opportunity to provide efficient and effective support that helps deliver the key priorities of the Operations and Customer Services Directorate (OCSD). In this role, you will play an important part in helping the organisation meet Service Level Agreements, Secretary of State requirements and agency targets while delivering a high-quality service to customers. You will work in a people-focused environment that champions recognition, involvement, development and support for all, while working in line with Civil Service values.

Joining our department comes with many benefits, including:

Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the Kings birthday
Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at: Driver and Vehicle Licensing Agency - Department for Transport Careers

Job description

Your responsibilities will include, but arent limited to:

Work collaboratively to open, assess, deliver, validate, process and input or scan applications, perform general administration and casework activities, escalating issues when required.
Offer help and advice to customers, stakeholders and colleagues in a timely and professional manner using various communication channels.
Support public safety and enforcement by capturing all data accurately and efficiently minimising any potential risks against criminal activities.
Efficiently operate, maintain, and resolve minor hardware or software problems and escalate where appropriate
Manage own time effectively and prioritise workloads to meet performance and accuracy targets.
Take ownership of personal development plans.

For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Person specification

We are looking for someone who:

Has strong attention to detail and accuracy, processing applications carefully and capturing data correctly.
Communicates in a customer-focused way, providing clear and professional support to customers, stakeholders, and colleagues.
Is well organised and works effectively in a team, managing workloads, meeting targets, and collaborating with others.

No specific experience or qualifications are required as full training will be provided.

Additional Information

Note to current Civil Servants: If your current department do not agree to a loan, you will still be offered an appointment on a fixed-term basis but please be aware that if you are not able to return to your previous post this could result in redundancy from the Civil Service on the conclusion of your appointment. Please contact us if you would like more information.

Operational Delivery Profession (ODP) is the largest and most diverse professional community across the Civil Service. Many of us will have an association with several professional communities or specialisms, ODP applies to all public facing roles / or a role that is primarily aligned to supporting the work of those with public facing roles. All critical to the delivery of UK public services.

https://www.youtube.com/watch?v=gkR_okX2T1U

Working hours, office attendance and travel requirements

Full time roles consist of 37 hours per week. Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 30 hours per week over 5 days.

This role is not suitable for hybrid working and will require the successful candidate to work solely from their designated workplace (one of the locations cited in the advert) or, when required for business reasons, from other offices/work locations/visiting stakeholders.

If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details).

The current operating hours in the business areas are between:

6am and 6pm Monday to Friday

Visa Sponsorship

Please note that we do not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Candidates must ensure they have the appropriate rights to work in the UK before application.

Behaviours

We'll assess you against these behaviours during the selection process:

Working Together

Benefits

Alongside your salary of £24,548, Driver and Vehicle Licensing Agency contributes £7,111 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:

Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
8 Bank Holidays plus an additional Privilege Day to mark the Kings birthday.
Access to the staff discount portal.
Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
24-hour Employee Assistance Programme providing free confidential help and advice for staff.
Flexible working options where we encourage a great work-life balance.

Find out more about the benefits of working at DfT and its agencies .

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours.

How to apply:

Our selection process ensures a comprehensive assessment of each applicant's skills, and potential fit within our organisation.

The selection process for this role will be:

Stage 1: Online test

After submitting the first stage of your application (personal details), you will be invited to complete the Civil Service Styles Assessment (CSSA). This assessment must only be completed once. Candidates who submit more than one CSSA attempt will be withdrawn from the recruitment process. At this stage, you will be assessed against the Behaviours element of the Success Profiles Framework.

You will be assessed on all 9 Civil Service Behaviours: Seeing the Big Picture, Changing & Improving, Making Effective Decisions, Leadership, Communicating & Influencing, Working Together, Developing Self and Others, Managing a Quality Service & Delivering at Pace.

If you successfully pass the assessment, you will be invited to complete the full application. (please see stage 2 for further information).

Please complete the online tests as soon as possible (within 24-48 hours is recommended) to give yourself enough time to complete your full application (please see stage 2 for further information). Both the online test and the full application must be completed by the closing date on the advert, otherwise your application will be rejected.

There is comprehensive candidate guidance for the Civil Service Styles Assessment (CSSA). We strongly recommend candidates to read the assessment guidance, watch the information video and to take the practice test prior to completing the real assessment. We know from previous candidate experience that this preparation helps candidates know what to expect from this type of assessment and get the best out of it.

Stage 2: Sift

At sift, you will be assessed against the following Success Profile element:

Behaviours you will be asked to provide a 250-word statement on the following behaviour:

Working Together - Please provide a 250-word behavioural statement evidencing the following indicators from within the behaviour:
- proactively contribute to the work of the whole team and remain open to taking on new and different roles
- get to know your colleagues and build supportive relationships
- ask for help when needed and support others when the opportunity arises
- are aware of the need to consider your own wellbeing and that of your colleagues

Sift is due to take place week commencing Monday 17th August 2026.

You can find out more about our hiring process, how to apply, and application and interview guidance on our careers site .

Please note that we will try to meet the dates set out in the advert. There may be occasions when these dates will change.

Further information on the selection process

We will also hold a 12-month reserve list for this role, which may lead to potential opportunities beyond the role you applied for.

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the Assistance required section in the Additional requirements page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if youre deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs.

Document Accessibility

This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you are experiencing accessibility problems with any attachments on this advert or the information on our website, please contact the email address in the 'Contact point for applicants' section.

Further Information

For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

Pre-employment Checking

If your application is successful but you have been dismissed from the Civil Service, your application could be removed at the pre-employment checking stage depending on the nature of the dismissal.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

All external applicants and current employees of accredited non-departmental public bodies (NDPBs) will be required to undergo a Social Media Check. A Social Media Check is a review of your publicly available online activity, typically across platforms like LinkedIn, Facebook, X (formerly Twitter), Instagram, and others. The purpose is to identify any public posts or content that could raise concerns for employers, such as:

Hate speech or discriminatory behaviour
Threats or acts of violence
Illegal activity or substance misuse
Sexually explicit material
Extremist views or affiliations

Importantly, this check does not involve hacking into your accounts or accessing private messages. It only considers content you have chosen to make public. Employers use this kind of screening to help ensure their workplace remains safe, inclusive, and aligned with company values. Its not about judging your personality or lifestyle - its about checking for potential red flags that might affect the role or company culture. If you have questions or concerns about the social media check, we would be happy to explain in more detail whats being looked at and how your data is handled securely and fairly.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : Karl Evans
Email : [email protected]

Recruitment team

Email : [email protected]

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: [email protected]
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here

Apply Now

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Job grade

Contract type

Length of employment

Business area

Type of role

Working pattern

Number of jobs available

Contents

Location

About the job

Job summary

Job description

Person specification

Behaviours

Benefits

Things you need to know

Artificial intelligence

Selection process details

Security

Nationality requirements

Working for the Civil Service

Diversity and Inclusion

Apply and further information

Contact point for applicants

Job contact :

Recruitment team

Further information