senior housekeeping manager Work, Jobs in richmond tw10 (with Salaries)

Hotel Manager
Ilford Grand Hotel —Ilford
- From £30,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
1d
Floor Manager
Belstaff —London
Quick apply
Estee Lauder - Counter Lead - Boots Uxbridge 4 days
Estee Lauder —Uxbridge
- Communication skills
5d
Operations Manager - Hotel Housekeeping Operations
Lime FMS —London
- £44,000 - £45,000 a year
- Weekend availability
- Hotel
- Team management
- Travel
Quick apply
Rooms Division Manager
PULLMAN —London
- £29.58 an hour
- Full-time
- Management
- Hotel
- Continuous improvement
- Employee assistance programme
Quick apply
Full-Time Senior Sales Executive - Harrods Women RTW, London UK
Christian Dior Couture —London
- Full-time
- Sales
- Communication skills
Facilities Manager (AVP equivalent)
Morgan Stanley —London
- Full-time
- Project management
- Organisational skills
- Contracts
Residence Life Administrator - NYU London
New York University —London
- Weekend availability
- Computer literacy
- University
- Communication skills
Duty Manager
Park Grand Hotels —London
- Weekend availability
- English
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
Head of Sales and Client experience
Andrea Hawkes —London
- From £20 an hour
- Part-time
- Management
- Sales
- Analysis skills
Quick apply
Reception Manager
The Londoner Hotel —London
- Full-time
- Hospitality
- Hotel
- Communication skills
- Referral programme
Quick apply
Night Duty Manager
Rhodium RH-45- —London
- Full-time
- Hospitality
- Customer service
- English
Quick apply
Hospitality Assistant
Loveday Belgravia —London
- £15.20 an hour
- Weekend availability
- Hospitality
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Jo Malone London, Senior Stylist, Pearsons Enfield, 37.5 hours
Estee Lauder —Enfield
- Weekend availability
- Customer service
- Annual leave
Senior Health Care Assistant
Oxleas NHS Foundation Trust —Woolwich
- £30,630 - £32,346 a year
- Full-time
- Care plans
5h
Senior or Client Advisor MEN'S RTW [FENDI London Stores]
Fendi —London
- Full-time
- Customer service
- English
- Bachelor's degree
Duty Manager
Inhabit, Queens Gardens —London
- Weekend availability
- English
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
14d
Brand Consultant
Le Creuset GmbH —High Wycombe
- £27,336.25 a year
- Full-time
- Sales
- Communication skills
- Retail sales
13d
VIP Experience Manager
The Cumberland —London
- Full-time
- Hospitality
- Hotel
- Guest services
- Employee discount
- Referral programme
Quick apply
Cluster Facilities Manager
Audley Group —Chalfont Saint Peter
- £56,000 - £60,000 a year
- Weekend availability
- Hospitality
- Maintenance
- Microsoft Office
- Employee discount
- Referral programme

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Hotel Manager

Ilford Grand Hotel
Ilford

Quick apply

Job details

Full-time
From £30,000 a year
1 day ago

Qualifications

Hospitality
Management
Customer service
English
Team management
Leadership
Hotel experience

Full job description

Hotel Manager – Ilford Grand Hotel (Ilford, London)

PLEASE DO NOT CONTACT THE HOTEL DIRECTLY BY PHONE REGARDING THIS POSITION.
APPLICATIONS WILL ONLY BE CONSIDERED FROM CANDIDATES WITH DIRECT HOTEL MANAGEMENT EXPERIENCE.

Location: Ilford, Greater London
Job Type: Full-Time
Salary: Competitive (based on experience)

Job Summary

Ilford Grand Hotel is seeking an experienced and hands-on Hotel Manager to lead the day-to-day operations of the hotel. This role requires a proactive leader who not only manages the hotel but is also an integral part of the reception team, including independently handling reception shifts.

In addition, you will work collaboratively with colleagues to support and maintain our wider serviced accommodation portfolio across multiple sites during the same shift, ensuring consistent standards and smooth operations throughout.

Key Responsibilities Operations & Front Desk Leadership (Hands-On Role)

Oversee all daily hotel operations, ensuring smooth and efficient service delivery
Work as part of the reception team, including running shifts independently
Lead from the front by setting the standard for customer service
Manage reservations, cancellations, and OTA platforms (e.g., Booking.com, Expedia)
Ensure accurate billing, payment processing, and financial controls

Guest Experience & Service Excellence

Deliver and maintain exceptional customer service standards
Handle escalated guest complaints and resolve issues promptly
Maintain strong guest satisfaction scores and online reviews
Provide concierge-style support including local recommendations and arrangements

Team Leadership & Staff Management

Lead, train, and develop reception, housekeeping, and support staff
Manage staff rotas while ensuring full reception coverage at all times
Maintain discipline, accountability, and team performance

Operational & Property Management

Oversee hotel operations, inventory, and compliance
Coordinate with housekeeping and maintenance for room readiness
Support and manage serviced accommodation units across multiple locations alongside colleagues during the same shift
Monitor property standards, ensuring high levels of cleanliness, maintenance, and presentation across all sites

Revenue & Performance Management

Maximise occupancy and revenue through OTA platforms
Implement pricing strategies, promotions, and growth initiatives
Monitor KPIs including occupancy, revenue, and guest satisfaction
Identify and implement operational improvements

Requirements

Proven experience as a Hotel Manager or senior hospitality role
Comfortable working hands-on at reception, including solo shifts
Ability to manage and oversee multiple properties/sites simultaneously
Strong leadership and team management skills
Excellent communication and customer service abilities
Ability to work in a fast-paced, demanding environment
Experience with hotel systems and OTA platforms
Experience with channel managers or PMS systems such as Eviivo is highly desirable
Flexible availability, including weekends

What We Offer

Opportunity to lead within a growing hospitality group
A dynamic, multi-site operational environment

Job Type: Full-time

Pay: From £30,000.00 per year

Application question(s):

Do you have previous hotel management experience?

Experience:

Management: 3 years (required)

Language:

English (required)

Location:

Ilford IG1 4LZ (preferred)

Work Location: In person

Quick apply

Refine Your Search

senior housekeeping manager jobs in richmond tw10

Hotel Manager

Floor Manager

Estee Lauder - Counter Lead - Boots Uxbridge 4 days

Operations Manager - Hotel Housekeeping Operations

Rooms Division Manager

Full-Time Senior Sales Executive - Harrods Women RTW, London UK

Facilities Manager (AVP equivalent)

Residence Life Administrator - NYU London

Duty Manager

Head of Sales and Client experience

Reception Manager

Night Duty Manager

Hospitality Assistant

Jo Malone London, Senior Stylist, Pearsons Enfield, 37.5 hours

Senior Health Care Assistant

Senior or Client Advisor MEN'S RTW [FENDI London Stores]

Duty Manager

Brand Consultant

VIP Experience Manager

Cluster Facilities Manager

I want to receive the latest job alerts for senior housekeeping manager in richmond tw10

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