Housing officer Work, Jobs in Wirral (with Salaries)

Dispute and Compensation Advisor
Pinnacle Group —Liverpool
- £26,227.50 a year
- Annual leave
- Employee assistance programme
Quick apply
11d
Senior Customer Resolution Officer
Your Housing Group —Warrington
- £34,000 - £36,000 a year
- Full-time
- Remote
- Management
- Communication skills
- School
- Annual leave
- Employee discount
Quick apply
2d
Housing & Wellbeing Officer - Part Time, 18 hours per week
Great Places Housing Association —St Helens
- £29,353 a year
- Part-time
- Customer service
- English
- Microsoft Office
- Annual leave
12d
Temp - Customer Liaison Officer
Fortem Solutions Ltd —Chester
- Full-time
- Microsoft Office
- Driving
- Negotiation
5d
Compliance Officer
hireful —Liverpool
- £38,109 a year
- Microsoft Excel
- SQL
- Sick pay
Quick apply
5d
Contract Liaison Officer
Novus Property Solutions Ltd —Wrexham
- Full-time
- Microsoft Office
- Contracts
- IT
- Employee discount
Quick apply
Estate Services Support Officer
GreenSquareAccord —Stanley Park
- £25,776.89 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
Subcontractor Compliance Officer
HMS —Liverpool
- £38,109 a year
- Full-time
- Microsoft Excel
- Management
- SQL
6d
Research and Performance Officer
Cheshire West and Chester Council —Ellesmere Port
- Computer literacy
- Analysis skills
Assistant Housing Options Officer
Medway Council —Kingsley
- £24,558 a year
4d
National Resilience – High Volume Pump Capability Officer
Merseyside Fire and Rescue service —Liverpool
- £55,301 a year
Bank Project Officer
Muir Group Housing Association —Chester
- £14.70 an hour
- Part-time
- Organisational skills
- Annual leave
13d
Information, Governance and Privacy Officer
Cobalt Housing —Liverpool
- £37,078 a year
- Full-time
Quick apply
6d
Senior Lawyer - Housing and Litigation
Liverpool City Council —Liverpool
- £63,819 - £70,608 a year
- Employee assistance programme
3d
Night Support Worker - Temporary for 6 months may lead to permanent
YMCA St Helens —St Helens
- £23,953 a year
- Weekend availability
- Organisational skills
- IT
- In-person
Quick apply
5d
Clerical Officer - Fixed term until 31.03.2028
St. Helens Council —St Helens
- £13,613.51 a year
9d
Cleaner/Caretaker - Wrexham (20 Hours)
The Wallich —Wrexham
- £14,041.80 - £26,328.38 a year
- Maintenance
12d
Housing and Litigation Solicitor
West Lancashire Borough Council —Ormskirk
- £44,075 - £47,181 a year
- Full-time
- Communication skills
Senior Building Surveyor
Baily Garner —Liverpool
- Full-time
- Hybrid work
- Microsoft Word
- AutoCAD
- Microsoft Excel
- Annual leave
- Flexible schedule
Housing and Litigation Solicitor
North Yorkshire Council —Ormskirk
- £44,075 - £47,181 a year
- Hybrid work
- Travel
- Communication skills

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Dispute and Compensation Advisor

Pinnacle Group -
Liverpool

Quick apply

Job details

£26,227.50 a year
11 days ago

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Car scheme
Sick pay

Full job description

Job Introduction

Pinnacle Group are looking to recruit a Dispute & Compensation Advisor to manage and process compensation claims arising from failed move-ins. In this role, you will ensure customers receive accurate advice, fair compensation outcomes and a high level of customer service throughout the claims journey.

Pinnacle Service Families manages 49,000 military family homes across the UK – one of the largest and most significant contracts within Pinnacle Group. Delivered on behalf of the Defence Infrastructure Organisation (DIO), part of the Ministry of Defence, our work supports service families by providing well-managed services and advocating for their needs in everything we do.

This is a hybrid role requiring 3 days in the office each week. The working hours are 8.30AM-4.30PM.

Who We Are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who We’re Looking For

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities:

Provide clear guidance on compensation eligibility and explain the compensation claim process.
Support and advise customers throughout their compensation journey, ensuring a positive customer experience.
Liaise with Housing Officers, Regional Managers, and Regional Accommodation Maintenance Services (RAMS) Supplier" to investigate and confirm failed move-in incidents.
Gather and review supporting evidence to validate compensation claims.
Identify discrepancies or missing information and work with relevant stakeholders to resolve issues.
Maintain comprehensive and accurate records of all claims, investigations, correspondence, and payment transactions.
Ensure compensation claims are processed within agreed timescales and service level agreements.

Key requirements:

Customer-focused and compassionate approach.
Resilient and confident handling challenging conversations.
Logical, analytical and solution-oriented mindset.
Highly organised with strong attention to detail.
Collaborative team player who shares knowledge and best practice.
Proactive and adaptable, with a continuous improvement mindset.

Our offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans
Company Car/Car Allowance
Electric Vehicle Scheme

Quick apply

Refine Your Search

housing officer jobs in wirral

Dispute and Compensation Advisor

Senior Customer Resolution Officer

Housing & Wellbeing Officer - Part Time, 18 hours per week

Temp - Customer Liaison Officer

Compliance Officer

Contract Liaison Officer

Estate Services Support Officer

Subcontractor Compliance Officer

Research and Performance Officer

Assistant Housing Options Officer

National Resilience – High Volume Pump Capability Officer

Bank Project Officer

Information, Governance and Privacy Officer

Senior Lawyer - Housing and Litigation

Night Support Worker - Temporary for 6 months may lead to permanent

Clerical Officer - Fixed term until 31.03.2028

Cleaner/Caretaker - Wrexham (20 Hours)

Housing and Litigation Solicitor

Senior Building Surveyor

Housing and Litigation Solicitor

I want to receive the latest job alerts for housing officer in wirral

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