Crm administrator Work, Jobs in London (with Salaries)

Fresh Desk Administrator
Inspiration Healthcare Ltd —London
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
Junior Sales Administrator (FTC)
Arista Networks —London
- Remote
- CRM software
- Customer service
- English
Quick apply
11d
Kitchen Project Coordinator & Office Administrator
Kitchen Makeovers —Harpenden
- £40,000 - £50,000 a year
- Full-time
- Google Suite
- English
- Administrative experience
- Free parking
- Employee discount
Quick apply
13d
Property Administrator
ZAAS Property Group —London
- £28,420.00 - £33,394.81 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Health & wellbeing programme
- Flexitime
Quick apply
3d
Customer Success Specialist
Malt —London
- Hybrid work
- Sales
- English
- Communication skills
- Annual leave
Sales Administrator
Netcalibre Ltd —London
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
Wealth Management Administrator
RGH‑Global Limited —London
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
7h
Service Reporting Administrator - Enterprise Markets
Pragma —London
- CRM software
- Data analysis skills
- Microsoft Office
- Annual leave
- Employee discount
6d
Sales Progressor / Property Administrator
Aspen Woolf —London
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
IFA Administrator
Hoxton Wealth —London
- Full-time
- CRM software
- Microsoft Office
- Administrative experience
Quick apply
Office Administrator / Receptionist
Intech Centre —London
- £25,000 - £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Customer service
Quick apply
13d
Email Marketing Administrator
Westminster Forum Projects —London
- Full-time
- Time management
Client Administrator
Seed Environmental —Epping
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Life insurance
Quick apply
4d
Senior Salesforce Administrator, IMG
IMG —London
- Full-time
- Remote
- Sales
- Salesforce
- Analysis skills
Clinical Services Administrator
CPotential —London
- £26,000 - £28,500 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
11d
Salesforce Business Analyst
Shiftlogic —London
- £34,000 - £58,000 a year
- Hybrid work
- Sales
- Salesforce
- SQL
Quick apply
Scheduling Administrator
Advantos Services —London
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
Customer Support Specialist, Swedish Speaking
NAVEX —London
- £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Salesforce
- English
Renaissance Asset Finance - Business Support Administrator
Arbuthnot Latham —Basildon
- Microsoft Excel
- Microsoft Outlook
- Sales
Site Administrator
GE Vernova —Whetstone
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

I want to receive the latest job alerts for crm administrator in london

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Fresh Desk Administrator

Inspiration Healthcare Ltd
London

Quick apply

Job details

Permanent | Full-time

Qualifications

Customer service
Administrative experience
Organisational skills
Customer support
Communication skills
Time management
Help desk

Full job description

Job Purpose (Role Definition):

The role of Fresh Desk Administrator is to support the day-to-day administration of the Service department, helping to ensure service activity is planned, documented, and followed through accurately and efficiently.

This role will provide administrative support across service coordination, customer communication, documentation, reporting, and internal service processes. The post holder will also provide cover for the Freshdesk Coordinator during periods of absence, ensuring service tickets continue to be monitored, updated, allocated, and progressed in a timely manner.

Main Duties and Responsibilities:

Provide general administrative support to the Service team.
Assist with the coordination and planning of service activities, including engineer visits, preventative maintenance, repairs, and follow-up actions.
Maintain accurate service records, documentation, and customer information.
Liaise with customers, engineers, internal teams, and suppliers to support the smooth delivery of service work.
Support the preparation and processing of service paperwork, reports, quotations, purchase orders, and related documentation.
Monitor shared inboxes and respond to or escalate service-related queries as appropriate.
Update internal systems to ensure service information is accurate, current, and complete.
Support the tracking of open service actions, outstanding documentation, and customer follow-ups.
Provide cover for the Freshdesk Coordinator during holidays, sickness, or other absences.
During Freshdesk cover, monitor incoming tickets, assign or escalate tickets appropriately, update ticket progress, and ensure urgent issues are highlighted to the relevant team members.
Help maintain good communication with customers by ensuring tickets and service requests are acknowledged and progressed within expected timescales.
Work collaboratively with the wider Service team to support departmental priorities and continuous improvement.

Management Responsibilities:

None

Experience and Qualifications Required:

Mandatory:

Previous experience in an administrative or customer service role.
Good organisational skills with the ability to manage multiple tasks and priorities.
Strong attention to detail and accuracy when updating records and handling documentation.
Confident communication skills, both written and verbal.
Ability to work effectively with customers, engineers, and internal departments.
Competent in using IT systems, shared inboxes, spreadsheets, and service or CRM platforms.
Ability to remain calm and professional when handling urgent or time-sensitive service requests.
A proactive and flexible approach, with a willingness to support colleagues during busy periods or absences.

Desirable:

Experience using Freshdesk or a similar helpdesk/ticketing system.
Experience supporting service coordination, scheduling engineers, or managing service documentation.
Experience processing quotations, purchase orders, or service-related paperwork.
Understanding of service delivery processes or customer support environments.

Key Skills and Competencies:

Excellent organisational and time management skills.
Strong administrative skills with a methodical approach to work.
High level of accuracy and attention to detail.
Excellent customer service skills with a professional and courteous manner.
Strong interpersonal skills with the ability to build effective working relationships.
Ability to prioritise workload and manage competing deadlines.
Proactive and flexible approach to supporting colleagues and adapting to changing priorities.
Ability to work independently while also contributing effectively as part of a team.
Good problem-solving skills and the ability to use initiative within established processes.
Reliable, dependable, and committed to delivering a high standard of work.
Customer-focused with a commitment to delivering excellent service.
Comfortable working in a busy, fast-paced service environment.
Willingness to provide cover for colleagues and support continuous improvement within the Service department.

Quick apply

Refine Your Search

crm administrator jobs in london

Fresh Desk Administrator

Junior Sales Administrator (FTC)

Kitchen Project Coordinator & Office Administrator

Property Administrator

Customer Success Specialist

Sales Administrator

Wealth Management Administrator

Service Reporting Administrator - Enterprise Markets

Sales Progressor / Property Administrator

IFA Administrator

Office Administrator / Receptionist

Email Marketing Administrator

Client Administrator

Senior Salesforce Administrator, IMG

Clinical Services Administrator

Salesforce Business Analyst

Scheduling Administrator

Customer Support Specialist, Swedish Speaking

Renaissance Asset Finance - Business Support Administrator

Site Administrator

I want to receive the latest job alerts for crm administrator in london

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected