Tech support analyst Work, Jobs in Marlow (with Salaries)

ICT Service Desk Analyst
Civic Recruitment Limited —Esher
- Customer service
- SharePoint
- Communication skills
Quick apply
10d
Application Analyst- (Associate Level)
Visa Europe Limited —Basingstoke
- 12 hour shift
- Microsoft Office
- Master's degree
- SQL
Sales Operations Analyst II
Thermo Fisher Scientific —Reading
- Full-time
- Remote
- Salesforce
- English
- Bachelor's degree
Support Analyst - Integrations & Analytics
CrunchTime —Watford
- Hybrid work
- Hospitality
- Sales
- SQL
- Gym membership
- Life insurance
Associate Network Analyst
Visa Europe Limited —Basingstoke
- 12 hour shift
- Spanish
- Microsoft Office
- Analysis skills
Service Desk Analyst
PA Housing —Walton-on-Thames
- £34,140 - £35,590 a year
- Call to connect
- Hybrid work
- Azure
- Microsoft Office
- Annual leave
- Employee discount
1d
ICT Service Desk Analyst
Elmbridge Borough Council —Esher
- £31,084 - £39,166 a year
- Full-time
- IT
- Communication skills
10d
IT Service Desk Analyst
Acrelec UK —Hemel Hempstead
- From £27,000 a year
- 8 hour shift
- Hybrid work
- Microsoft Outlook
- Customer service
- Windows
- Free parking
- Health & wellbeing programme
Quick apply
10d
PLM Lead Analyst
Eaton —Slough
- Hybrid work
- Customer service
- Engineering
- Analysis skills
- Flexible schedule
Service Desk Analyst - Swedish Speaking
Sysco International —Hemel Hempstead
- Full-time
- Remote
- Bilingual
- Customer service
- English
Quick apply

More jobs to discover

Find similar jobs that you might be interested in.

2026 Commercial & Investment Banking - Markets - Off-Cycle Internship - London
JPMorganChase —London
You will develop and execute product strategies that drive innovation and growth in digital markets, engaging with market infrastructures and external partners…
8d
Associate Delivery Manager
HMGCC —Milton Keynes
3 days paid leave a year to support a registered charity of your choice. 2 ½ additional days leave (set dates through the year).
£53,761 a year
4d

I want to receive the latest job alerts for tech support analyst in marlow

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

tech support analyst jobs near marlow

ICT Service Desk Analyst

Civic Recruitment Limited
Esher

Quick apply

Job details

Fixed term contract
10 days ago

Qualifications

Driving Licence
Customer service
Mobile device management
SharePoint
Communication skills
A Level

Full job description

3 Month Contract With A local Authority

PLEASE ONLY APPLY IF YOU HAVE PUBLIC SECTOR EXPERIENCE

Job Purpose

To provide high-quality operational and technical support to over 400 end users across the Council, ensuring the effective installation, configuration, maintenance, and support of ICT hardware, software, mobile devices, and Microsoft 365 services. The role is responsible for delivering excellent customer service through the ICT Service Desk, resolving incidents and service requests, and working collaboratively with internal teams and third-party suppliers to maintain reliable ICT services across the organisation.

Key Responsibilities

Provide 1st and 2nd line technical support for Windows 11 devices, Microsoft 365 applications, Teams, SharePoint, mobile devices, and associated hardware.
Monitor, manage, and resolve incidents and service requests through the ICT Service Desk, ensuring compliance with service level agreements (SLAs).
Deliver support to users via telephone, email, remote support tools, and face-to-face assistance.
Install, configure, maintain, and troubleshoot laptops, docking stations, monitors, mobile devices, peripherals, and audiovisual equipment.
Support the administration and management of user accounts, passwords, access permissions, and email security processes.
Configure and manage iPhones and iPads using Apple Business Manager and Microsoft Endpoint Manager.
Provide ICT induction training and ongoing guidance to staff on Council systems and applications.
Maintain accurate documentation, knowledge articles, user guides, asset records, and software licence information.
Liaise with third-party suppliers and support partners to resolve technical issues and coordinate service delivery.
Assist with ICT administration, including stock management, purchase orders, invoices, and asset register updates.
Participate in a shift rota to ensure Service Desk coverage and provide support at remote Council locations when required.
Contribute to continuous service improvement by identifying opportunities to enhance customer experience and ways of working.

Requirements

Experience working within an ICT support or Service Desk environment.
Experience supporting Windows 11, Microsoft 365, Teams, SharePoint, laptops, mobile devices, and telephony solutions.
Experience with mobile device management, including Microsoft Endpoint Manager.
Strong customer service, communication, and interpersonal skills.
Ability to diagnose and resolve hardware and software issues using a logical and analytical approach.
Experience working with service management processes and ticketing systems.
Ability to follow procedures accurately and maintain detailed records and documentation.
Well organised with strong attention to detail and the ability to manage competing priorities.
Ability to work collaboratively within a team and share knowledge effectively.
Willingness to work a shift rota and provide additional cover when required.
Full UK driving licence and access to a vehicle during working hours.
Basic DBS clearance.
Educated to GCE A Level standard or equivalent.
Experience supporting users across multiple sites and locations.
Experience within a local government or public sector ICT environment.

Additional Information

Location: Civic Centre, Esher

Hours per Week: 36 hours

Payment Frequency: Bi-weekly

Quick apply

Refine Your Search

tech support analyst jobs in marlow

ICT Service Desk Analyst

Application Analyst- (Associate Level)

Sales Operations Analyst II

Support Analyst - Integrations & Analytics

Associate Network Analyst

Service Desk Analyst

ICT Service Desk Analyst

IT Service Desk Analyst

PLM Lead Analyst

Service Desk Analyst - Swedish Speaking

More jobs to discover

I want to receive the latest job alerts for tech support analyst in marlow

Explore jobs in more locations

3 Month Contract With A local Authority

Key Responsibilities

Requirements

Additional Information

Jobseeker tools

Employer Tools

Browse

Stay Connected