Network engineer Work, Jobs in Swarkestone, Dby (with Salaries)

Systems Engineer
Thrive —Nottingham
- Full-time
- Microsoft Outlook
- Customer service
- Windows
IS Engineer Apprentice - Police Staff
Nottinghamshire Police —Arnold
- £21,109 - £22,938 a year
- Full-time
- Annual leave
5d
Senior System Integration Engineer
M Group —Derby
- Overtime
- Hybrid work
- Programmable logic controllers
- Project management
- Communication skills
- Annual leave
- Employee assistance programme
Overhaul Services Engineer - Zero Defects
Rolls-Royce —Derby
- Full-time
- Project management
- Annual leave
20h
Software Engineer
Equifax —Nottingham
- Full-time
- Azure
- Java
- AWS
- Sick pay
Lead Software Development Engineer - Services
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Java
- AWS
- APIs
Lead Software Development Engineer - Shared Platforms
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Java
- AWS
- APIs
Lead System Integration Engineer
M Group —Derby
- Overtime
- Hybrid work
- Programmable logic controllers
- Communication skills
- Annual leave
- Employee assistance programme
IT Support Engineer
Kazzoo Ltd —Leicester
- £28,000 - £32,500 a year
- Full-time
- Customer service
- Analysis skills
- Computer networking
Quick apply
12d
Regional Support Engineer
RS Group —Nuneaton
- Management
- Customer service
- English
- Annual leave
- Employee assistance programme
13d
IT Support Technician
IT2 Limited —Nottingham
- £26,000 - £29,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Work from home
Quick apply
6d
Primary Network Design Team Manager
National Grid Electricity Distribution —Castle Donington
- £96,343 a year
- Hybrid work
- Communication skills
- Free parking
- Annual leave
Quick apply
7d
Telecom Engineer
Telecom Rentals (UK) Limited —Nottingham
- £28,500 - £34,500 a year
- Full-time
- Hybrid work
- Schematics
- Hand tools
- Free parking
Quick apply
6d
Lead C&I Engineer (Information & Communications Technology)
Rolls-Royce SMR —Derby
- £60,000 - £83,500 a year
- Full-time
- Hybrid work
- Engineering
- Leadership
- Communication skills
Electro-Mechanical Engineer
ALSTOM —Derby
- £45,000 a year
- English
- No degree
- Annual leave
Control & Instrumentation Engineer
AtkinsRéalis —Derby
- £42,000 - £52,000 a year
- Full-time
- Hybrid work
- Construction
- Communication skills
Assistant Civil Engineer - Water
AtkinsRéalis —Derby
- Full-time
- Hybrid work
- Engineering
- Communication skills
11d
Chief Engineer - Performance
ALSTOM —Derby
- £65,000 a year
- Travel
- Annual leave
ICP Manager/ Head of ICP
amphos —Derby
- £60,000 - £90,000 a year
- Hybrid work
- Schematics
- Engineering
- No degree
- Free parking
- Annual leave
Quick apply
M3 CloudSuite Systems Administrator & IT Support Engineer
Natural Innovations —Beeston
- Computer Science
- Microsoft Office
- Mentoring
Quick apply

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Systems Engineer

Thrive -
Nottingham

Apply Now

Job details

Full-time

Qualifications

TCP
ITIL Certification
Microsoft Outlook
Customer service
Windows
DHCP
CompTIA Network+
IT support
Computer networking
DNS
Mac OS
ServiceNow
TCP/IP
Communication skills
Active Directory
CompTIA A+
Time management
Help desk

Full job description

About Us:

Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon “next generation” services help us stand out amongst our peers. Thrive is on the look-out for individuals who don’t view their weekdays spent at “a job” but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a “work hard, play hard” environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!

Position Overview:

This role provides first-contact remote technical support for network, server, and end-user systems. As the first point of contact for clients, you will be responsible for accurately creating and updating support tickets and coordinating communication with engineers when assistance is available.

Team members interact regularly with end-users across diverse computing environments and must clearly communicate technical issues to both technical and non-technical audiences. Thrive seeks individuals with strong technical aptitude, excellent verbal and written communication skills, and a desire to learn and grow across all aspects of IT while delivering world-class support.

Responsibilities:

Communicate with customers via phone, email, and chat in a timely, courteous, empathetic, and professional manner, providing clear updates and case status throughout the resolution process.
Perform first response and initial triage of customer issues, troubleshooting single-user and system-impacting incidents and accurately documenting all actions in Thrive’s tools.
Perform rapid analysis of workstation-level incidents, identifying root causes and applying appropriate troubleshooting methodology
Ask clarifying questions to fully understand client concerns and escalate issues to engineers when required due to time, complexity, or skill level.
Manage the daily prioritization, coding, and routing of service incidents and requests.
Follow Thrive's established best practices for task management
Set and manage client expectations throughout the troubleshooting process, maintaining a focus on both prompt resolution and world-class customer service.
Develop a strong understanding of Thrive products and their integration into client environments to ensure efficient and effective issue resolution.
Work with and document diverse client computing environments, including unfamiliar workstation, server, and network configurations, to determine the fastest path to resolution.

Required Qualifications:

2–3 years of IT support experience in a help desk or service desk environment; MSP experience preferred.
Experience with ticketing systems (e.g., ServiceNow), remote support tools (e.g., Kaseya, Ninja), and RMM platforms.
Proficiency supporting Windows 10/11, macOS fundamentals, Microsoft 365 (Outlook, Teams, OneDrive), and common line-of-business applications, including Office and Outlook configuration.
Working knowledge of Active Directory/Entra, mobile device configuration and troubleshooting, workstation hardware, printers, and peripherals.
Basic networking knowledge, including TCP/IP, DNS, and DHCP.
Strong customer service focus with the ability to clearly communicate technical concepts to non-technical users.
Excellent written and verbal communication, documentation, and time-management skills.
Ability to work independently and collaboratively in a team environment.
Availability to work after hours or participate in on-call rotations as required.

Optional Qualifications:

Willingness to visit nearby client sites when necessary, with the understanding that on-site visits may not always be required.

Preferred Certifications:

CompTIA A+
CompTIA Network+
Microsoft 365 Fundamentals (MS-900)
ITIL Foundation (v4).

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Refine Your Search

network engineer jobs in swarkestone, dby

Systems Engineer

IS Engineer Apprentice - Police Staff

Senior System Integration Engineer

Overhaul Services Engineer - Zero Defects

Software Engineer

Lead Software Development Engineer - Services

Lead Software Development Engineer - Shared Platforms

Lead System Integration Engineer

IT Support Engineer

Regional Support Engineer

IT Support Technician

Primary Network Design Team Manager

Telecom Engineer

Lead C&I Engineer (Information & Communications Technology)

Electro-Mechanical Engineer

Control & Instrumentation Engineer

Assistant Civil Engineer - Water

Chief Engineer - Performance

ICP Manager/ Head of ICP

M3 CloudSuite Systems Administrator & IT Support Engineer

I want to receive the latest job alerts for network engineer in swarkestone, dby

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