Accommodation assistant Work, Jobs in Glazebury, Chs (with Salaries)

Customer Service Advisor
MCR Property Group Ltd —Preston
- £14 an hour
- Hospitality
- Microsoft Office
- Administrative experience
Quick apply
4d
Customer Service Advisor
Kaplan International —Liverpool
- £26,000 a year
- Full-time
- Microsoft Word
- Communication skills
- Annual leave
- Employee discount
Quick apply
6d
Cash Assistant
CSL Seqirus —Liverpool
- Full-time
- Hybrid work
- Analysis skills
- School
5d
Housing and Wellbeing Assistant - Part Time - 21 Hours
Great Places Housing Association —Blackburn
- £26,491 a year
- Part-time
- Computer literacy
- Front desk
- Computer skills
- Annual leave
3d
Executive Assistant to C-Suite
Club L London —Manchester
- Google Suite
- Microsoft Office
- Travel
- Annual leave
- Employee discount
Quick apply
Sales Counter Assistant
Avnet —Preston
- Part-time
- Computer literacy
- Computer skills
- Communication skills
- Free parking
Old Hall, Altrincham
Marston's Pubs —Altrincham
- £25,000 - £250,000 a year
- Sales
- School
Quick apply
FTC Sales Associate - Manchester Trafford - UK
Jimmy Choo —Manchester
- £26,000 - £33,500 a year
- Full-time
Project Worker
Sanctuary Supported Living —Blackburn
- £13.87 an hour
- Computer literacy
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
Sales and Marketing Assistant
Exsus Travel —Manchester
- £24,500 a year
- Full-time
- Hybrid work
- Marketing
- Health & wellbeing programme
- Employee discount
Quick apply
Live In Carer
Carefound Home Care —Manchester
- £789 - £1,021 a week
- Full-time
- Cooking
- Annual leave
Quick apply
Finance Assistant
Uhomes.com —Manchester
- £2,250 a month
- Full-time
- Microsoft Excel
- English
- Bachelor's degree
Quick apply
4d
General Assistant
Aramark —Blackburn
- £13.45 an hour
- Weekend availability
- Cleaning
- Employee discount
14d
READVERT: Wellbeing Assistants (Residences)
Liverpool Hope University —Liverpool
- £6,000 a month
- Weekend availability
- Education
6h
Operations Assistant
The Less Group —Ellesmere Port
- From £27,000 a year
- Full-time
- Microsoft Excel
- English
- In-person
- Annual leave
Quick apply
4d
Care Assistant(s) - Days & Nights Millbrow Care Home
HALTON BOROUGH COUNCIL —Farnworth
- £25,949 a year
- Full-time
- Nursing home
- English
- Free parking
- Employee assistance programme
Breakfast Assistant Restaurant Manager
Deansgate Sof Alliance Hotelco Limited —Manchester
- Hotel
- Guest services
- Employee discount
10d
Food & Beverage Assistant - Bartender
Dalata —Liverpool
- Part-time
- Serving
- Bar
- Inventory control
- Employee assistance programme
Quick apply
11h
Catering Assistant
Aramark —St Helens
- £13.23 an hour
- Weekend availability
- Employee discount
3d
AI Coach (Copilot, ChatGPT, Claude, or Gemini)
Correlation One —Liverpool
- Remote
- Software troubleshooting
- Training & development
- AI

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Customer Service Advisor

MCR Property Group Ltd -
Preston

Quick apply

Job details

Permanent
£14 an hour
4 days ago

Qualifications

Hospitality
Customer communication
Client engagement
Stakeholder liaison
UK GDPR
Administrative support experience
Microsoft Office Suite
Complaint handling
Microsoft Office
Administrative experience
Client services
Data entry
Organisational skills
Front desk
Customer interaction
Document management
Communication skills
Property management

Full job description

Customer Service Assistant

Location: Preston
Employment Type: Full-time

About Flow Student

Flow Student is one of the UK's fastest-growing student accommodation providers, creating modern, affordable, and well-designed living spaces across key university cities. With a focus on delivering exceptional student experiences, Flow Student provides high-quality accommodation designed around comfort, community, and convenience.

Operating across locations including Preston, Liverpool, Sheffield, Coventry, Nottingham, and Sunderland, Flow Student is investing in its growing portfolio to create vibrant communities where students can feel at home throughout their university journey.

Our aim is simple: to provide students with more than just a room, creating welcoming environments where they can live, study, socialise, and thrive.

About the Role

The Customer Service Assistant is a key front-line role responsible for delivering an outstanding resident experience at our Preston student accommodation site.

As the first point of contact for students, visitors, and external stakeholders, you will provide a professional, friendly, and solution-focused service while supporting the smooth day-to-day operation of the building.

You will play an important role in creating a positive student community by building strong relationships with residents, supporting engagement activities, managing enquiries, and ensuring students receive the highest level of service throughout their stay.

The role will also involve supporting administrative processes, maintaining accurate records, assisting with rental management systems, supporting arrears management, and ensuring compliance with company procedures.

Key Responsibilities

Act as the first point of contact for students, providing a welcoming and professional customer service experience

Respond to resident enquiries, requests, and complaints promptly, ensuring issues are resolved effectively or escalated appropriately

Build positive relationships with students to improve satisfaction, encourage re-bookings, and create a strong sense of community

Support arrivals, departures, room inspections, and key student accommodation processes

Maintain accurate student records and update information within internal systems

Complete administrative tasks including reporting, correspondence, and document management

Support rent collection activity, including monitoring accounts, assisting with arrears communications, and liaising with guarantors where required

Support the delivery of resident engagement activities, events, and community initiatives

Promote a safe, inclusive, and positive living environment for all residents

Identify and appropriately escalate safeguarding, welfare, health and safety, or compliance concerns

Support audits, inspections, and compliance checks to ensure site standards are maintained

Ensure all activities are completed in line with GDPR and company policies

Requirements

Previous experience within a customer service, administration, hospitality, residential, or similar customer-facing environment

Excellent communication and interpersonal skills with the ability to build strong relationships

A professional, approachable, and empathetic approach when supporting residents

Strong organisational skills with the ability to manage multiple priorities effectively

Good IT skills with confidence using systems, databases, and Microsoft Office applications

Ability to handle sensitive situations with professionalism and discretion

Experience within PBSA, student accommodation, property management, or hospitality is desirable but not essential

Experience supporting rent, payments, arrears, or administrative processes would be advantageous

What Success Looks Like

Success in this role will be measured through delivering excellent customer service, maintaining accurate administration, supporting strong resident satisfaction, contributing to a positive student community, and helping ensure the Preston site operates efficiently and effectively.

Quick apply

Refine Your Search

accommodation assistant jobs in glazebury, chs

Customer Service Advisor

Customer Service Advisor

Cash Assistant

Housing and Wellbeing Assistant - Part Time - 21 Hours

Executive Assistant to C-Suite

Sales Counter Assistant

Old Hall, Altrincham

FTC Sales Associate - Manchester Trafford - UK

Project Worker

Sales and Marketing Assistant

Live In Carer

Finance Assistant

General Assistant

READVERT: Wellbeing Assistants (Residences)

Operations Assistant

Care Assistant(s) - Days & Nights Millbrow Care Home

Breakfast Assistant Restaurant Manager

Food & Beverage Assistant - Bartender

Catering Assistant

AI Coach (Copilot, ChatGPT, Claude, or Gemini)

I want to receive the latest job alerts for accommodation assistant in glazebury, chs

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