Customer solutions specialist Work, Jobs in Lisburn, Ant (with Salaries)

Support Analyst - IS Business Services
Henderson Group —Newtownabbey
- Full-time
- Analysis skills
- Communication skills
- School
- Employee assistance programme
- Employee discount
3d
German speaking Support Specialist
Lightspeed Commerce, Inc. —Belfast
- Weekend availability
- Hybrid work
- Hospitality
- English
- Computer networking
- Annual leave
Quick apply
ServiceNow Pre-Sales & Assurance Consultant
Methods Business and Digital Technology —Newcastle
- Full-time
- Hybrid work
- Business development
- Mentoring
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
5d
Development Executive
Gallagher —Belfast
- Business development
- Travel
- Leadership
- Employee stock purchase plan
- Life insurance
Senior Manager - Dynamics 365 CRM Solution Architect - Deloitte Digital
Deloitte —Belfast
- Hybrid work
- CRM software
- Azure
- Mentoring
Salesforce Technical Consultant/Senior Consultant - Deloitte Digital
Deloitte —Belfast
- Hybrid work
- Salesforce
- Communication skills
Higher Level Apprentice - Business
Hyster-Yale Group —Craigavon
- Full-time
- Microsoft Word
- Computer literacy
- Travel
- Annual leave
7d
Trainee Transport Planner - Haulage
Woodside Logistics Group —Ballyclare
- Full-time
- Customer service
- Organisational skills
- Computer skills
- Free parking
- Annual leave
Quick apply
Power Systems Engineer
Camlin Group —Lisburn
- Full-time
- Doctoral degree
- Engineering
- Master's degree
Quick apply
Solution Architect (Belfast)
BT —Belfast
- Communication skills
Data/AI Engineer, Engineering AI & Data, AI & Data Solutions
Deloitte —Belfast
- Hybrid work
- Analysis skills
- Machine learning
- Agile
Material Handler and RMA Specialist
Xirgo Technologies —Newtownabbey
- Full-time
- Continuous improvement
- Warehouse experience
- Communication skills
Quick apply
Protective Coating Specialist
Alternative Heat —Banbridge
- Full-time
- Continuous improvement
- Quality control
- Training & development
Quick apply
Brand Specialist - Tatcha (Part Time)
Unilever Prestige UK Hub —Belfast
- Part-time
- Organisational skills
Quick apply
Specialist - Business Analysis
LTM —Belfast
- Full-time
- Mentoring
- Internship
Quick apply
Senior Marketing Specialist - Inhouse role
Whytematter —Belfast
- Full-time
- Hybrid work
- Social media management
- Analytics
- Annual leave
14d
Area Sales Executive
Evri —Newcastle
- £30,000 - £34,000 a year
- Full-time
- Business development
- Organisational skills
- Communication skills
9d
HR Manager
Wilson James —Belfast
- £42,000 - £45,000 a year
- Full-time
- Human resources
- Recruiting
- Organisational skills
- Annual leave
- Employee discount
Account & Applications Manager - Industrial Wastewater Treatment
Tidal Vision —Belfast
- £75,000 a year
- Full-time
- CRM software
- Up to 50% travel
- Bachelor's degree
- Annual leave
Quick apply
4d
Financial Systems Project Manager (3E)
Harbor —Belfast
- Full-time
- Remote
- Bachelor's degree
- Leadership
- Communication skills
Quick apply

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Support Analyst - IS Business Services

Henderson Group -
Newtownabbey

Apply Now

Job details

Full-time
3 days ago

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Technical troubleshooting
Relational databases
QlikView
Analysis skills
Application support
Root cause analysis
Communication skills
Debugging
Analytics
SDLC

Full job description

Job Req ID: 8185

Job Posting Closing Date: Monday 31st August 2026

Application Support Analyst (Information Services)

Attractive Salary and Benefits

36.5 Hour week (Hybrid)

Newtownabbey (Must reside within daily commuting distance)

Who are we?

Henderson Group are proud to be one of Northern Ireland’s leading employers.

Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice, Henderson Group Property, and Henderson Technology.

Each of our divisions are Investors in People accredited at Gold/ Platinum level, and we employ over 6,000 colleagues across the group. We’re a family-owned business, and our culture is lived out through our four core values- Ambition, Customer First, Teamwork and Integrity.

A look into the role:

Henderson Wholesale Information Services Department currently employs over 45 Technical IT Specialists covering the areas of Software Development, Project Management, Network Infrastructure, and Application and Technical Support.

We are responsible for the software development and support of over 70 in-house and third-party systems which ensures the successful operation of our Wholesale business. As such we now seek to recruit an Application Support Analyst to help our business users by providing application support for our productions software solutions which are either on premise or cloud based.

Core Technologies

Our Technology stack is always growing and changing, but here's a selection of what we currently use in some of our applications:

Progress Open Edge, JavaScript, MS SQL Server, Web APIs, Serverless Lambdas, Spring boot, AWS, Azure, Git, Linux, Node JS, QlikView.

This position will be well suited to a candidate who thrives in a progressive environment and who is passionate about what they do.

As Application Support Analyst you will:

Investigate technical application issues escalated by the 1st Line Helpdesk
Analyse and debug code to identify the root cause
Resolve technical issues by fixing software bugs or escalating to Core Development Team
Investigate data discrepancies and queries from Business Users
Proactively analyse issues and call trends to prevent reoccurrence
Liaise with Third Party application providers for assistance on call resolution where required
Provide detailed and concise root cause analyse of issue with steps to resolve
Monitor systems and react proactively to alerts

Skills for Success

Joining us as Application Support Analyst, the minimum criteria you’ll need is:

At least 2 years’ experience in an Application Support role or Development role.
Experience of relational database management systems
Knowledge of SDLC process and methodologies
Willing to learn new Technologies and has the enthusiasm to learn quickly on the job

The attributes you’ll need include:

Willingness and enthusiasm to learn new technologies

It is desirable if you have:

A third-level IT or industry-specific qualification or equivalent
Experience with Linux/Unix, SQL Server, SharePoint and/or Business Intelligence Applications

Are we right for you?

As part of this role, it will be important that you feel aligned with the values that we live and work by.

Ambition – We always strive to be better. We seek new challenges and look for ways to do things better.

Customer First – We provide exceptional service. We put customers at the heart of everything and support our communities.

Teamwork – We succeed together. We help colleagues to succeed, and we share our knowledge and skills.

Integrity – We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.

The Reward

The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days.

You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success.

Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people.

Benefits include market competitive salary, company car or allowance, bonus, contributory pension scheme, healthcare, life assurance, employee assistance programme, social club, Perks Offers/Discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more.

This is a full-time position working 36.5 hours per week. Working hours will be 8:45am-4:45pm Monday to Thursday and 8:45am-3:45pm Friday. After-Hours On Call Cover required on a Rota Basis. Hybrid and flexible working arrangement available.

If you'd like to speak with us before making your application, our Talent Acquisition Specialist - Joanne McClelland would be happy to have a confidential chat with you about the role on offer - email [email protected] to get in touch.

Completed applications must be submitted online by midnight on Monday31st August 2026.

We are an equal opportunities employer.

Apply Now

Refine Your Search

customer solutions specialist jobs in lisburn, ant

Support Analyst - IS Business Services

German speaking Support Specialist

ServiceNow Pre-Sales & Assurance Consultant

Development Executive

Senior Manager - Dynamics 365 CRM Solution Architect - Deloitte Digital

Salesforce Technical Consultant/Senior Consultant - Deloitte Digital

Higher Level Apprentice - Business

Trainee Transport Planner - Haulage

Power Systems Engineer

Solution Architect (Belfast)

Data/AI Engineer, Engineering AI & Data, AI & Data Solutions

Material Handler and RMA Specialist

Protective Coating Specialist

Brand Specialist - Tatcha (Part Time)

Specialist - Business Analysis

Senior Marketing Specialist - Inhouse role

Area Sales Executive

HR Manager

Account & Applications Manager - Industrial Wastewater Treatment

Financial Systems Project Manager (3E)

I want to receive the latest job alerts for customer solutions specialist in lisburn, ant

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