It support Work, Jobs in Chesterfield, Dby (with Salaries)

Level 2 Helpdesk Engineer
FluidOne —Sheffield
- Full-time
- Remote
- Computer networking
- Communication skills
- Employee assistance programme
Timetable Support Specialist
Tes Global —Sheffield
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Analysis skills
- Bachelor's degree
Quick apply
2d
Associate System Administrator
Tes Global —Sheffield
- £25,000 - £35,000 a year
- Full-time
- CRM software
- ERP systems
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
NOC/NSCC Technician I
Transaction Network Services —Sheffield
- 12 hour shift
- Time management
10d
IT Support Manager
Propel Holdings UK Limited —Nottingham
- Hybrid work
- Salesforce
- Leadership
- Communication skills
Apprentice IT Support Engineer
Fulcrum Utility Services —Sheffield
- £18,000 a year
- No experience needed
- Travel
- Communication skills
- Free parking
- Annual leave
3d
IT Service Desk Engineer (Worksop)
Vernacare International Ltd —Worksop
- Up to £30,000 a year
- Travel
- SharePoint
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
3d
1st Line Support Analyst
Debenhams Group —Tinsley
- Full-time
- Customer service
- Communication skills
Quick apply
3d
Service Desk Analyst
Lithia —Nottingham
- Microsoft Word
- Annual leave
- Employee discount
Desktop Support Analyst - Derby
Brightwell —Derby
- Analysis skills
- Computer networking
- SharePoint
- Free parking
- Employee assistance programme
2nd Line Support Analyst
nurtur.group —Derby
- Weekend availability
- Hybrid work
- SQL
- Mentoring
- Computer skills
- Free parking
- Sick pay
Operational Training Support
M Group —Sheffield
- £28,000 - £30,000 a year
- Training & development
- Annual leave
- Employee assistance programme
13d
System Administrator (CDC)
Doncaster City Council —Doncaster
- £34,443 - £38,221 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Employee discount
3d
Technical Support
20i Ltd —Mansfield
- £25,000 a year
- Weekend availability
- Computer Science
- Customer service
- Linux
- Free parking
Quick apply
IT Application Support
Advanced Supply Chain Group —Sheffield
- £30,000 - £43,000 a year
- Full-time
- Hybrid work
- Annual leave
ICT Systems Officer
Inspire: Culture, Learning & Libraries —Nottingham
- £34,433 - £39,152 a year
- Full-time
- Azure
- Continuous improvement
- No degree
Application Support Analyst (Nights)
Resonate Tech —Derby
- £40,000 - £45,000 a year
- 12 hour shift
- Remote
- DevOps
- English
- Mentoring
- Employee assistance programme
Quick apply
Technical Operations Support
Great Bear —Worksop
- Up to £28,318 a year
- Full-time
- Maintenance
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
IT Service Desk Analyst
DFS —Doncaster
- Weekend availability
- Analysis skills
- In-person
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
11d
Support Analyst
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- In-person
- Communication skills
Quick apply
11d

I want to receive the latest job alerts for it support in chesterfield, dby

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Level 2 Helpdesk Engineer

FluidOne -
Sheffield

Apply Now

Job details

Permanent | Full-time

Benefits

Company pension
Employee assistance programme

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
LAN
Case record updates
Microsoft Office Suite
Computer networking
Cloud computing
Customer support
VMWare
Customer interaction
Communication skills
Microsoft Azure
Remote diagnostics

Full job description

Location:

Sheffield

Report to:

Operations Director

Hours:

Full time permanent

Company Overview:

Established in 2006, FluidOne is an award-winning provider of secure Connected Cloud Solutions with a £110m turnover and consistently one of the highest Net Promoter Scores (NPS) in the industry. FluidOne has a strong company culture enjoyed by 460 staff and was ranked in the UK top 50 large companies to work for in the Best Companies awards 2023.

FluidOne supports the needs of 2,000+ customers, including 200 channel resellers, with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. As AI becomes a core enabler of innovation, FluidOne’s vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. The company consults with its customers to design solutions that complement their in-house IT structures; taking complex hybrid multi-site environments, to make them simple and secure, so end-users can access their business applications wherever they are.

Role Overview:

As a Level 2 Helpdesk Technician you will work as part of a team that offers remote support to clients. The role includes managing various types of cases through interacting with end users; therefore, excellent written and spoken communication skills are essential.

Responsibilities:

Interface with end users via telephone, e-mail and remote-control software
Provide excellent service to clients and set expectations based on agreed processes
To manage all service requests in accordance with agreed SLA’s
To ‘own’ end user issues through to resolution or escalation

Requirements:

Ability to diagnose and resolve complex network / PC software & hardware issues remotely
In depth Knowledge of Microsoft Desktop Operating Systems (Windows 10 & 11)
Experience with Microsoft Office applications and Microsoft Office 365 administration
Experience managing users, groups and policies in Active Directory and Azure AD
Ability to configure, support & troubleshoot Windows Server environments (2016 to 2022)
Experience with Group Policy Management and troubleshooting
Solid understanding of networking concepts
2 years’ experience in similar role

Desirable

Working knowledge of network technology including LAN’s & WAN’s, Firewalls & switches
Working knowledge of virtualization technologies, such as VMWare & Hyper-V
Experience with cloud-based solutions such as Microsoft Azure
Strong experience with Windows Server environments including AD and domain troubleshooting

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Benefits after probationary period:

Subsidised health and dental care
Employee Assistance Programme (EAP)
Life assurance (3x salary)
Sodexo discount platform
FluidOne breakfast and refreshments on office days
Pension contribution – 5% company contribution
Generous holiday entitlement
One day off for birthday
Half price internet connectivity
Ride2Work scheme
Department incentives
Volunteer day scheme

How To Apply:

Send CV with covering letter to [email protected] with the job title as the subject field.

FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.

Apply Now

Refine Your Search

it support jobs in chesterfield, dby

Level 2 Helpdesk Engineer

Timetable Support Specialist

Associate System Administrator

NOC/NSCC Technician I

IT Support Manager

Apprentice IT Support Engineer

IT Service Desk Engineer (Worksop)

1st Line Support Analyst

Service Desk Analyst

Desktop Support Analyst - Derby

2nd Line Support Analyst

Operational Training Support

System Administrator (CDC)

Technical Support

IT Application Support

ICT Systems Officer

Application Support Analyst (Nights)

Technical Operations Support

IT Service Desk Analyst

Support Analyst

I want to receive the latest job alerts for it support in chesterfield, dby

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected