Office assistant Work, Jobs in Norfolk (with Salaries)

VacancyTitle: Head Receptionist
Together Dental —Norwich
- £14.05 - £14.55 an hour
- Full-time
- Mentoring
- Recruiting
- Training & development
- Employee assistance programme
- Referral programme
Office Administrator (12-Month Maternity Cover)
Practical Ecology LTD —Diss
- £12.90 an hour
- Part-time
- Microsoft Outlook
- Inventory control
- Administrative experience
- Free parking
Quick apply
7d
Private Client Secretary - Norwich
Clapham & Collinge LLP —Norwich
- £24,500 - £27,000 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
- Annual leave
Quick apply
7d
Finance Trustee & Company Secretary
Iceni Partnership —Swaffham
- Hybrid work
- Management
- Accounting
- Financial services
- Free parking
Quick apply
5d
Executive Assistant/PA to CEO
We Forge Partnerships Ltd —Norwich
- £31,420.00 - £40,658.52 a year
- Full-time
- CRM software
- Google Suite
- English
Quick apply
3d
Legal Secretary
Mallory Pryce —Norwich
- Hybrid work
- Microsoft Word
- Travel
- Communication skills
Quick apply
Night Receptionist
Dunston Hall Hotel, Spa & Golf Resort —Norwich
- £12.71 - £13.16 an hour
- Night shift
- Bar
- Hotel
- Conflict management
- Free parking
- Employee assistance programme
Quick apply
10d

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VacancyTitle: Head Receptionist

Together Dental -
Norwich

Apply Now

Job details

Permanent | Full-time
£14.05 - £14.55 an hour

Benefits

Company pension
Employee assistance programme
Referral programme

Qualifications

Inbound customer enquiry call handling
Dental receptionist
Patient appointment coordination
Practice management software
Patient service
Performance management
Dental software
Appointment booking and call handling
Mentoring
Recruiting
Appointment scheduling
Training & development
Patient record updating
Managing patient records
Team motivation leadership
Communication skills
Time management

Full job description

Salary Negotiable based on experience
Location Norwich Earlham Road

This is a permanent, full time vacancy that will close in 18 days at 23:59 BST.

The Opportunity

Location: Norwich
Salary: £14.05 - £14.55 per hour
Hours: 42.5 hours per week (Monday to Friday 8am – 5:30pm)
Contract: Permanent

We are looking for an organised, proactive, and customer-focused Head Receptionist to lead our reception team and help deliver an outstanding experience for every patient who visits our practice.

As the first point of contact for our patients, our reception team plays a vital role in creating a welcoming, professional, and efficient environment. As Head Receptionist, you will lead by example, supporting your colleagues while ensuring the smooth day-to-day running of the reception function.

Working closely with the Practice Manager, clinicians, and wider practice team, you'll help drive exceptional patient service, support operational efficiency, and foster a positive and collaborative team culture.

The Role

As Head Receptionist, you will:
Lead, support, and motivate the reception team.

Ensure every patient receives a warm, friendly, and professional welcome.

Oversee appointment scheduling and diary management to maximise efficiency.

Handle patient enquiries, both in person and over the telephone, with professionalism and empathy.

Support the Practice Manager with reception rotas, training, and performance management.

Assist with the recruitment, induction, and mentoring of new reception team members.

Monitor reception processes and identify opportunities to improve the patient journey.

Ensure patient records are accurate and maintained in line with GDPR and company policies.

Manage incoming correspondence, emails, and administrative tasks efficiently.

Promote a positive, organised, and supportive working environment.

About You

We're looking for someone who has:
Previous experience in a dental, healthcare, or customer service environment.

Experience leading, supervising, or mentoring a team.

Excellent communication and interpersonal skills.

Outstanding organisational and time management abilities.

A professional, approachable, and patient-focused manner.

Confidence using computer systems and appointment booking software.

The ability to remain calm and organised in a busy environment.

A proactive approach with excellent attention to detail.

Experience using dental practice management software is desirable but not essential.

What We Can Offer

Staff referral scheme.

Birthday leave.

Discounted dental treatment after 6 months' service, extended to immediate family after 12 months' service.

Fully funded DBS checks where required.

Access to our Employee Assistance Programme because your mental wellbeing matters to us.

Ongoing training and professional development opportunities.

Support from our dedicated People Team, Finance Team, and other central support services.

Auto-enrolment into our pension scheme after 3 months' service.

Career mobility and progression opportunities across our growing dental group.

Join Our Team

If you're an experienced receptionist who enjoys leading people, delivering outstanding customer service, and creating a positive patient experience, we'd love to hear from you.

We are committed to creating an inclusive workplace where everyone feels valued, respected, and supported. We welcome applications from all suitably qualified candidates.

The Company

Together Dental is a growing group of practices led by forward thinking, caring dentists with a shared vision to provide outstanding dental care for both NHS and private patients.

We value the trust that our patients have placed in us and work hard to protect that trust. Our team are passionate about working together to deliver the best possible care in a friendly and welcoming environment.

Working With Us

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Cultures & Values

We support each other, providing outstanding service to practices and our dentists.

We educate our patients empowering them to make informed decisions about their oral health.
There is a sense of energy and purpose behind everything we do.

We instil trust in our teams and patients via our empathetic and supportive approach.

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Apply Now

Refine Your Search

office assistant jobs in norfolk

VacancyTitle: Head Receptionist

Office Administrator (12-Month Maternity Cover)

Private Client Secretary - Norwich

Finance Trustee & Company Secretary

Executive Assistant/PA to CEO

Legal Secretary

Night Receptionist

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