Developer newcastle Work, Jobs in Peterlee, Dur (with Salaries)

Customer Care Advisor
Greggs —Newcastle upon Tyne
- £24,125 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
- Annual leave
- Employee assistance programme
Quick apply
8h
Senior Software Engineer I
MHR INTERNATIONAL UK LIMITED —Newcastle upon Tyne
- Azure
- Mentoring
- Communication skills
- Employee discount
- Referral programme
Data Engineer (Level II) - BI Developer
Department for Work and Pensions —Newcastle upon Tyne
- £44,447 - £54,813 a year
- Overtime
- Hybrid work
- Analysis skills
- Presentation skills
- Mentoring
- Annual leave
- Employee assistance programme
7d
Oracle EBS HCM Developer
Balfour Beatty —Newcastle upon Tyne
- Full-time
- Hybrid work
- Computer Science
- Java
- Analysis skills
- Annual leave
QBuild Software - Project Manager
QBuild Corporation —Newcastle upon Tyne
- Full-time
- Hybrid work
- Engineering
- Project management
- Bachelor's degree
- Flexible schedule
Quick apply
12d
Construction and Engineering Solicitor/Associate
Muckle —Newcastle upon Tyne
- Contracts
Digital Engineer (Inventor)
Amentum —Newcastle upon Tyne
- Full-time
- No degree
- Communication skills
- Employee assistance programme
- Flexible schedule
Software Developer (SC Cleared)
Scrumconnect Consulting —Newcastle upon Tyne
- £50,000 - £65,000 a year
- APIs
- Communication skills
Developer - Scala
Sage —Newcastle upon Tyne
- Hybrid work
- AWS
- Agile
- Annual leave
7d
Test Engineer
Sage —Newcastle upon Tyne
- Hybrid work
- Continuous improvement
- APIs
- Communication skills
- Annual leave
Surgical Sales Executive
Advanced Medical Solutions —Newcastle upon Tyne
- Full-time
- Remote
- CRM software
- Business development
- Presentation skills
Quick apply
13h
Lead Software Engineer
Newcastle University —Newcastle upon Tyne
- £36,636 - £46,049 a year
- Full-time
- Computer Science
- University
- Bachelor's degree
4d
Senior User Researcher
Scrumconnect Consulting —Newcastle upon Tyne
- £400 - £450 a week
- Analysis skills
- Agile
Product Manager - Payments
Sage —Newcastle upon Tyne
- Hybrid work
- Product management
- APIs
- AI
- Annual leave
9d
Scala Software Engineer
Scrumconnect Consulting —Newcastle upon Tyne
- £55,000 - £60,000 a year
- Hybrid work
- Mentoring
5d
Real Estate Lawyer (Finance & Investment)
Womble Bond Dickinson —Newcastle upon Tyne
- Business development
Salesforce Developer
Everything Managed Group —Newcastle upon Tyne
- Full-time
- Hybrid work
- ERP systems
- Software development
- Communication skills
Quick apply
Senior Cloud Operations Engineer
Sage —Newcastle upon Tyne
- DevOps
- English
- Analysis skills
1d
Senior Software Developer - Scala
Sage —Newcastle upon Tyne
- Hybrid work
- AWS
- Agile
- Annual leave
7d
Business Development Manager
Maxwell Drummond —Newcastle upon Tyne
- £50,000 - £70,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply

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Customer Care Advisor

Greggs -
Newcastle upon Tyne

Quick apply

Job details

Full-time
£24,125 a year
8 hours ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Live chat
Microsoft Powerpoint
Microsoft Word
Customer service call handling
Computer literacy
Microsoft Office Suite
Complaint handling
SharePoint
Customer interaction
Communication skills
Help desk

Full job description

Vacancy Information

We have a fantastic opportunity to join the Customer Care team at Greggs as a Customer Care Advisor.

We can offer you:

21 days (4.2 weeks) annual leave, pro-rated, increasing with service, plus bank holidays and 1 additional floating day
Colleague discount, up to 50% off our own-produced products
Pension scheme with matching employer contributions up to 7%
Paid breaks
Free hot drinks while on a shift break
Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our colleagues who have at least 6-month service, or more, each year
Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits
Career progression and learning and development
Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related and wellbeing issues, 24 hours a day, 365 days a year. Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeing
Perks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers
A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge
Colleague Networks – internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another

About the role

This is a full-time role (35 hours per week)
The base location for this role is Greggs House, Quorum Business Park, Newcastle Upon Tyne, NE12 8BU

What you'll do

As a Customer Care Advisor, you will:

Respond to customers publicly and privately on social media platforms such as Facebook, Twitter and Instagram
Respond to customer emails
Respond to customer phone calls
Respond to customers via live-chat
Deal with a wide range of customer feedback and use it to continually improve our customer experience
Be the first point of contact for customers that use our Greggs Rewards app, helping to support them through any issues in the first instance before passing through to our App Developers for further investigation
Our Customer Care team are available for customer contact via phone, email, social and through our website between 7am-9pm Monday-Friday, 8am-5pm Saturday-Sunday – therefore it’s important that you’re available to work within these times

About you

You will fit right into this role if you can demonstrate:

A passion for and a track record in delivering the Best Customer Service
Great attention to detail whilst working at pace and the ability to work under pressure
Excellent written and verbal communication skills
A professional and polite telephone manner
Computer literate – with good knowledge of Excel, Word and PowerPoint
The ability to deliver creative solutions to problem solving
IT skills including Microsoft 365; SharePoint, Word, Excel, Outlook, PowerPoint, and Teams
Previous experience of complaints resolution, is desirable
Enjoying being part of a hard-working team, sharing the same end goal, and celebrating results together
Are supportive of an inclusive culture – recognising and valuing that difference is good
Want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey!

About Greggs

Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture - how we behave and support each other. Everyone's welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: Greggs Careers | About Greggs.

Quick apply

Refine Your Search

developer newcastle jobs in peterlee, dur

Customer Care Advisor

Senior Software Engineer I

Data Engineer (Level II) - BI Developer

Oracle EBS HCM Developer

QBuild Software - Project Manager

Construction and Engineering Solicitor/Associate

Digital Engineer (Inventor)

Software Developer (SC Cleared)

Developer - Scala

Test Engineer

Surgical Sales Executive

Lead Software Engineer

Senior User Researcher

Product Manager - Payments

Scala Software Engineer

Real Estate Lawyer (Finance & Investment)

Salesforce Developer

Senior Cloud Operations Engineer

Senior Software Developer - Scala

Business Development Manager

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