Customer experience coordinator Work, Jobs in Edinburgh (with Salaries)

Letting Negotiator
Umega Lettings —Edinburgh
- £24,840 - £27,945 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- In-person
Quick apply
7d
Senior Proposals Coordinator
Morris and Spottiswood —Livingston
- Full-time
- Hybrid work
- Microsoft Office
- Continuous improvement
- Contracts
Quick apply
Excursions Manager
St Andrew’s College Language Schools —Edinburgh
- £18 - £59 an hour
- Weekend availability
- Management
- Computer literacy
- Computer skills
- Annual leave
Receptionist
The Bruntsfield Hotel —Edinburgh
- £12.71 an hour
- 8 hour shift
- Hotel
- Travel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
6d
Clerical Assistant
Fife Council —Rosyth
- £25,604.23 - £26,786.83 a year
- Part-time
- Organisational skills
- Front desk
- Communication skills
- Employee discount
1d
Activity Manager
St Andrew’s College Language Schools —Edinburgh
- £18 - £59 an hour
- Weekend availability
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
Project Coordinator
Proclad —Glenrothes
- Full-time
- Microsoft Powerpoint
- ERP systems
- Continuous improvement
- Annual leave
Project Coordinator
Proclad Group —Glenrothes
- Full-time
- Microsoft Powerpoint
- ERP systems
- Continuous improvement
- Annual leave
Control of Contractors Co ordinator
ISS Facility Services —Edinburgh
- Management
- Communication skills
Quick apply
Project Coordinator (Design)
Scottish Power —Glenrothes
- Computer literacy
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
8d
Learning & Development Coordinator
Forth Ports —Grangemouth
- £26,000 - £31,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Research
- Free parking
- Annual leave
Quick apply
6d
Governance & Reporting Associate
JPMorganChase —Edinburgh
- Full-time
- Microsoft Powerpoint
- Organisational skills
- Financial services
6d
Bank Retirement Housing Coordinator, Edinburgh - ID6124-1903
Trust Housing Association —Edinburgh
- £14.04 an hour
- Paid training
- Annual leave
6d
Performance Sports Manager
Heriot Watt University —Edinburgh
- £37,694 - £47,389 a year
- Full-time
- Customer service
- Computer literacy
- Master's degree
- Annual leave
- Flexible schedule
14d
QHSE Manager
Pump Action Limited —Edinburgh
- £50,000 - £60,000 a year
- Full-time
- Microsoft Word
- Microsoft Office
- Continuous improvement
Quick apply
Relief Security Officer
Anchor Group Services —Edinburgh
- £13.45 an hour
- Employee assistance programme
Shop Volunteer (Stockroom Coordinator - Linlithgow)
British Red Cross Volunteer —Linlithgow
- Customer service
- No experience needed
HGV Class 2 Driver
STARK Group —Edinburgh
- Full-time
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
6d

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Senior Proposals Coordinator
Morris and Spottiswood —Livingston
Work with senior leaders, service leads, operations teams and subject matter experts to gather and shape content.
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customer experience coordinator jobs near edinburgh

Letting Negotiator

Umega Lettings
Edinburgh

Quick apply

Job details

Permanent | Full-time
£24,840 - £27,945 a year
7 days ago

Qualifications

Driving Licence
Customer service
Internal department liaison
Administrative experience
Residential lettings
Rental property valuations
Communication skills
Negotiation
Time management

Full job description

Letting Negotiator

Location: Edinburgh (hybrid working- depending on business needs up to 2 days from home after completing full training)

Hours: Full-time, Monday – Friday (9:00-5:00)

Contract: Permanent

Salary: £24,840 - £27,945 depending on experience

Start date: As soon as possible, however we will wait for the right candidate!

Who We Are

Umega Lettings and Estate Agents is an award-winning, forward-thinking property company with ambitious growth plans across the private residential lettings sector. We pride ourselves on delivering exceptional customer experiences, building strong relationships, and doing things differently.

Our team is energetic, collaborative, and passionate about property - and we’re looking for someone who shares that mindset.

The Role

We are now looking for a Letting Negotiator to join our fantastic lettings team. This is a fast-paced and varied role where you will take ownership of rental properties from valuation and onboarding through to marketing, negotiation, and securing tenants.

You’ll work closely with landlords and applicants, helping maximise property performance and delivering an outstanding customer experience throughout the lettings journey.

This role will also provide exposure to other departments across the business. You’ll collaborate with Property Management, Compliance, Finance, and our onboarding team, so strong communication and teamwork skills are essential.

Who We’re Looking For

Highly organised with strong attention to detail
Ideally with at least 1 year experience in lettings
Proactive and solutions-focused
Confident decision-maker who thrives in a fast-paced environment
Passionate about property and delivering exceptional service
Strong awareness of the private residential lettings sector
A natural relationship-builder who enjoys working with people
Positive, driven, and motivated by achieving results

Key Responsibilities & Tasks

Prepare rental valuations and advise landlords on pricing and marketing strategy
Manage the marketing and performance of rental properties
Arrange and conduct viewings with prospective tenant
Match applicants to suitable properties and maximise letting opportunities
Negotiate tenancy agreements between landlords and tenants
Secure lets and minimise void periods
Oversee applicant vetting, deposit collection, and handover to the referencing team
Provide regular feedback and market insights to landlords
Take ownership of properties while they are being marketed
Identify opportunities to generate new business and landlord referrals
Work collaboratively with internal teams to ensure a smooth customer journey

Skills & Experience Required

Proven administrative experience with strong organisational abilities
Previous experience in property or lettings is highly desirable
Strong negotiation and communication skills
Excellent organisational and time management abilities
Ability to manage multiple priorities and meet deadlines
Target-driven with the ability to negotiate and close deals effectively
Confident using systems and adapting to new processes
Full UK driving licence is required - You're happy working both in the office and on the road, as much of your day will be spent visiting properties, carrying out valuations, taking marketing content and meeting applicants.

About You

You’re confident, organised, and thrive in a busy environment. You enjoy taking ownership, juggling multiple priorities, and finding ways to improve performance and processes.

You genuinely care about achieving the best outcomes for landlords and tenants. Whether it’s securing a strong rental figure, reducing a void period, or delivering excellent customer service, you take pride in getting the job done well.

The Team

You’ll be supported by a team of coordinators who handle onboarding administration and tenant referencing, alongside experienced negotiators who are always available to collaborate and share expertise. While we value individual performance, we truly thrive as a team.

Career Development

This role is ideal for motivated individuals eager to grow within the property sector.

You’ll gain excellent exposure to the full lettings process and property management, with ongoing training, shadowing, and development opportunities to help you become an expert in the field.

Why Join Us?

You’ll be joining a growing, award-winning company where your ideas are valued and your development is supported. This role offers real variety, responsibility, and the opportunity to build a long-term career in lettings.

How to Apply

Send us your CV to [email protected] (FAO Krystian Kawecki) along with a stand-out cover letter telling us why you’d be a great fit for the role. We’re looking for personality, passion, and professionalism- show us what you can bring to the team.

Please note: applications without a cover letter will not be considered.

Job Types: Full-time, Permanent

Licence/Certification:

Driving Licence (required)

Work Location: Hybrid remote in Edinburgh (City of Edinburgh) with occasional property visits outside the city.

Pay: £24,840.00-£27,945.00 per year

Work Location: Hybrid remote in Edinburgh EH5 2DL

Quick apply

Refine Your Search

customer experience coordinator jobs in edinburgh

Letting Negotiator

Senior Proposals Coordinator

Excursions Manager

Receptionist

Clerical Assistant

Activity Manager

Project Coordinator

Project Coordinator

Control of Contractors Co ordinator

Project Coordinator (Design)

Learning & Development Coordinator

Governance & Reporting Associate

Bank Retirement Housing Coordinator, Edinburgh - ID6124-1903

Performance Sports Manager

QHSE Manager

Relief Security Officer

Shop Volunteer (Stockroom Coordinator - Linlithgow)

HGV Class 2 Driver

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I want to receive the latest job alerts for customer experience coordinator in edinburgh

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